Hotel O Taj Nagri Near Taj Mahal East Gate Formerly Riviera

Location was good what to stay very worst the bad bed I stay on I faced the health issue also

Located nr to east gate of Taj Mahal

No breakfast. The bed sheets, covers and towels were wet to touch, shower and bathroom absolutely filthy . The room was freezing ???. The staff all wore outside clothing and hats

Pathetic

The room is not as shown in the pictures. They do not provide a kettle, and the room is so small that only a single bed can fit. My parents visited for New Year, and their celebration was ruined. Additionally, they seem to scam customers by giving better rooms to people who book offline, while online bookings get bad rooms because the payment is already made in advance, leaving no other option. The blankets also have a really unpleasant smell.

NOT A SINGLE THING YOU CAN LIKE ABOUT THIS PROPERTY

It was 1 of the worst experiences i have ever had with Booking.comThe Photos which are visible are not 5% of the actual rooms, I have to book another hotel and have to shift on the same night. Please remove this Hotel Listing from Booking.com to maintain your own reputation.I if the Worst ever experiences i had in my Life... please DO NOT BOOK THIS HOTEL ANYTIME.

So so bad hotel, mud in water, no tea, no water, rooms are dirty, no gotwater kettle, ac is just dummy not working.

Good price

Torn headboard upholstery. Hot water only for 2 hours in morning. No Wi-Fi on 3rd floor. They kept lying about this. There was no Wi-Fi. Trash facility OYO.

Everything was dirty in the rooms provided to us

Please find attached the photos of the pathetic/dirty rooms that were provided to usYou can see in the photos the state of the rooms, wardrobes, taps, bed linen, all are pathetic. There was no spray in bathroom commode, can you imagine this ? Absolute non sense.No one would like to stay in such rooms.I would never keep my family in such rooms that included senior citizen parents.As the rooms were dirty so we didn't stay in it. We arranged our own accommodation.The tap was moving freely on the wash basin and was in completely unusable condition plus there was a leakage under the wash basin. I have captured this in a video but booking.com only allows to post photos.I would suggest to remove this property from booking.com to prevent others from going through hassles.It was a TERRIBLE TERRIBLE TERRIBLE property. Many likes us were leaving the property after they reached there and saw the terrible rooms.

Extremely dirty and sketchy. Sheets and beds were nasty. AC didn’t work in every room. Only the first floor had WiFi.

Good quiet location, friendly staff.

Cleanliness of the room / bedding.

I had to ask for a towel and soap. The bathroom had mud and shoes traces and the toilet broken. The bed sheets where not changed. At the end I went for another hotel

Check in/out was smooth. clean rooms and good service. Value for money.

no issue at all

No good.

Rooms are too dirty to live, we suggest they need to clean it at all especially those rooms without window. “If you want to gain something, you must put in the effort! “Being located near such a great tourist spot, if you only think that tourists will surely come but the services provided are even uncomfortable for the locals, then it’s time to reflect and improve. We hope you will make improvements, especially regarding the moldy smell in the house, and the dirty pillows and blankets, which smell awful and are poorly cleaned! “We hope that after you make improvements, your place will flourish!”

Room is nice. Room is clean and neat .Good behavior of employees of hotel.

Everything was good

The Beds were arranged well and beautifully. I had a wonderful stay here, room was really Superb and clean service was excellent.

Overall Superb and happy stay here, rooms was spacious, neat and clean. Such a great place to stay. thank you.

Check-in was smooth, easy and quick. Staff was friendly. Staff was courteous and helpful.

It was a nice experience, room and bathroom were spotless, staff was very polite and cooperative

Clean and comfortable rooms, top-notch amenities, and attentive staff.

perfect stay

Perfect blend of modern facilities. I booked one of their spacious suites, which were decorated beautifully. A truly memorable stay!

no issue at all

Facilities and cleanliness were good. Big size rooms. Value for money.