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2 Star Hotel
Lack of cleanliness
PLEASE GIVE ME MY REFUND I WILL BE HOMLESS!!!!
I guess you get what you pay for, but I took lots of pictures. It?s not good.
price per night
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3 Star Hotel
I called 10 times to cancel 2nd night's stay and no one answered. So I paid for a room I did not occupy.
Supportive staff
The cleanliness and the fact that the interiors are very modern
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2+ Star Hotel
The location was ok
Location. Room size. Nice comfortable bed.Room was cleanish.Great wifi
Not a thing
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3 Star Hotel
Extremely well maintained, lovely landscaping, lots of flowers and plants.
It's just beautiful
The pillows were extremely comfortable.
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2 Star Hotel
The staff ran my card after they told me they would not
We travel alot and have stayed here about every 2-3 months over the past 3 years. Always a good experience!
Room had an musky smell to it when entering
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2+ Star Hotel
I didn't get murdered
Check in was quick and she was friendly.
Location and free parking.
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2 Star Hotel
Very friendly staff overnight
$10 charge for shuttle service
Location to airport
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2+ Star Hotel
This Comfort Suites was clean, quiet, convenient. Our room was surprisingly spacious.
afternoon staff was excellent and got me checked in without a hitch
The staff was very friendly and helpful.
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2+ Star Hotel
Smoking rooms available
Everything
Good Italian restaurant right next door
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2+ Star Hotel
Location
Very clean, quiet. Full size pump soaps, shampoos, body wash. Plenty of towels. Good hot breakfast with yummy cinnamon rolls!
The breakfast
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2 Star Hotel
They wouldn't let me check in even know I was there and even stayed there the night before and did nothing wrong and prepaid for room and again won't let me check in.
Did not like that we paid for the place then had to put an additional deposit.
Price and location
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2 Star Hotel
Roomy
Roaches
Location
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2+ Star Hotel
Staff interaction
Good deal, decent location, free parking. For the price, recommended.
The staff is professional, welcoming, and efficient. Breakfast menu is very good.
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2+ Star Hotel
Pay cash
Friendly and helpful Old style Keyes to rooms
For 3 days previous to our stay we'd stayed at days inn wyndham a half mile away. That place was deplorable! When we chose valley motel the difference was incredible. The Valley Motel is Clean and very well maintained. Ill never go anywhere else!!!!
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2 Star Hotel
Clean and properly set up
It was very clean!
The room and the cost
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2+ Star Hotel
Great location, lots of restaurants within walking distance, located next to the subway station, parking ramp close as well
The negative is our room was never cleaned in the 3 days we stayed there.
The location was great! Lots of interesting shops and restaurants. Not a far drive from the city or interstate.
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2+ Star Hotel
Friendly staff, quick check-in and check-out, room was ready when we arrived, breakfast was available in the time specified, great variety in the breakfast food, quiet, no problem with hot water, no problem with parking, no problem with heat in the room
clean, friendly staff available late at night, call simply to advise of late check-in, great breakfast, quiet, ample parking, no problems encountered.
The staff were nice and attentive when I engaged them. Hotel was quiet and in a perfect location. Great parking and clean.
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2+ Star Hotel
Nothing. Liked leaving and knowing we would not return
location
first room tv did not work --- second room had no remote -- staff was helpful
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3 Star Hotel
No shuttle despite that being one of the selling points
They have the 2 bedroom suites
The surrounding is very quiet. We book two bedroom suites, which fits our family. Room is clean and comfortable.
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4 Star Hotel
Clean and very quiet
Location was central to where we needed to be. We wanted a bar and restaurant available in-house since we would be extremely busy during the day and it would give us an option early mornings or late at night.
Needed some maintenance throughout. Mold in a few areas
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2+ Star Hotel
Nuthing it sucked last time no deposit this time 100$ deposit for what it?s a cheap motel no one tearing it up it?s already tore up crap
Leaving
Except the lady on the front desk who atleast listened to my concerns.
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3 Star Hotel
Was high quality standard, service downstairs was great, and overall a good atmosphere.
Absolutely nothing!
Great location, very quiet!
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3 Star Hotel
Staff was friendly and considerate, the hotel was very clean and comfortable.
Staff were great and location to airport was great Shuttle service to airport excellent
the staff was not very friendly No blankets and it was either very cold or very hot. Did not clean room
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2+ Star Hotel
It was a dump, peeling caulk on the bathroom, old carpeting, big patches on the ceiling. Never staying here again, not the standard of Holiday Inn Express. One thing, the front desk people were great, very nice.
The front desk staff was excellent, very helpful regarding dinner options and travel options into the city.
Clean hotel near airport. Shuttle to airport.
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2+ Star Hotel
The location
Nothing it was a nightmare I?m disabled and had one of the worst experiences I ever had at a hotel due to the prejudice and ignorance of the front desk manager one morning
Our first room was filthy! There was grease on the outlet plugs ! There was dirt and crumbs on the floor and there was mold on the ceiling in the bathroom. The smell was awful!! We requested another room and it was bad too! Gross!!!
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2+ Star Hotel
Clean, friendly staff
The staff were kind and professional and always willing to help if needed.
Cleanliness
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3 Star Hotel
The location worked very well based on our reason for being in Monroeville.
I was there for three days and I had to go to the front desk FOUR times because my room keys wouldn?t work
The staff at the desk were outstanding. Our grandkids loved the pool and the hot chocolate
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2+ Star Hotel
Change in time for breakfast for the weekend and additional taxes thet charge
Quiet atmosphere.
Why do hotels put guests in rooms next to each other when there is room to spread them out? My next door neighbor during my stay was on the phone until 11:30pm. I know because I could hear him through the walls. Space us out!
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3 Star Hotel
They only cleaned the room once and it was the day before we checked out. No clean towels the whole week. The entrance was very unkept. The lady at the front desk was very nice
Clean, quiet, felt like a gone away from home.
Location, price
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2+ Star Hotel
Location
Everything
The location to the airport and close amenities
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