El Karma Beach Resort & Aqua Park - Hurghada

The reception staff are great and so are most of the staff except for the harassment from the sellers around the pool. The food is good at breakfast only. The swimming pools are .amazing

Quickly and professional check in and friendly co-operation from reception staff and amazing swimming pools .food average and we will visit the hotel again

The management staff very professional and have the know how of dealing with their guests.Special thanks to Mr Handy sedhom for his great efforts which made our stay and changed all the bad things of the 1st night 100%. He was a good listener and took an immediate decision which completely changed our impression to the positive mannerAqua park, pools, food taste, night shows, terrace

. Some bad attitude from the low level staff. need more matt at the aqua. Need coffee machine at the sea bar. Food varieties need to be more

Very good hotel, cozy and comfortable. We live in Hurghada and often visit different hotels - this one is among the best in the "price-quality" category. Tasty food, clean rooms, great waterpark for children and adults - everything is super!

Staff knocked on our door at 8 AM with the question: "Do you remember, today is your check-out?" and tried to open the door himself (we were sleeping and using a door latch).

The resort is lovely, the staff were amazing. The food was very nice, including the restaurants on site. Staff were very helpful and couldn’t do enough for me. They accommodated every request that I had.

The reception staff need more customer service training as some came across rude.

You get exactly what it says only. The Chinese restaurant was excellent, and we didn't mind paying the extra €20 for wine to wash it all down.

All inclusive food and drink was very repetitive. Everyone saves sun loungers early every day. The pool tables are pretty rubbish. Closed the pool at 1815 everyday and not at sunset.

Great staff. Most friendly and helpful. Everything about the resort is acceptable . Room is pretty large ,clean,and well equipped and comfortable.thanks for HK staff absolutely outstanding. Food was good and great value for money and service was attentive and efficient.very pleased with my stay. Overall, resort is acceptable as report quality product/ service, however it requires improvements

-Front desk is so slow,requires improvement in terms of customer support and problem solving.-There is no internal phone book list in our room, ext. 0 is always busy what if we have an emergency?? - There is no a good coffee,only one automated machine available in terrace bar that I consider OK,however it is out of order and breaches safety rules (photo att. )for few days hasn't been fixed yet. "Thanks to Youssef Mahmoud,he goes an extra mile to offer us a good espresso -Resort is faraway from centre about 40 minutes by car -tidal current is so effective for a long distance on the beach.

Nice location, staff, aqua park

Old furniture, bad cleaning services, miserable food quality and restaurants

The staff are very cooperative, Aqua park was perfect, multiple swimming pools, Chinese restaurant was excellent, site is neat and clean.Special thanks to Mr. Hani (Front Disk) & Mrs. Alaa (Guest Relations)

Food required more variety.Animation team is new required to be more active, practice more and recommend to add comedy segment in the show.No internet available in the room, internet available in the lobby with additional charge.

Disappointing

No parking No WiFi No iron tableFood is not good

Food tasteLocationAmenities Aqua park Staff My recent stay was truly exceptional, largely thanks to the outstanding service provided by Ms. Manar and Mr. Hany at the reception and all other staff.

The rooms services and restaurants

The maintenance because we blocked in the elevator and we wait more the 15 min for someone to come and guy was careless when he come

Fantastic resort for kids, a lots of attraction, staff looking after kids, very nice clean rooms, good food and very nice staff everywhere. Especially on the reception. Big thank you for all staff looking after us. We had marvellous time and definitely will be back.

Large spacious room. Friendly and happy staff. Lots of well maintained greenery. Good selection of food in the main restaurant.

Long walks between facilities. The toilets outdoors near the main entrance were quite outdated, locks broken on the toilets and not the cleanest they could have been.

This is the second time for us in less than a year, we have been to several hotels including high end hotels in Hurghada. This is our favorite so far .Mr Hani the hotel manager was very keen to make our stay as comfortable as possible .The staff are wonderful, helpful , and cheerful.The variety of food is little but the quality is great so thats not really an issue given the quality of food .All in all we will be coming again .Love it ,& keep it up!!!

Fair size but had to fight to get the double bed I requested and wasn’t on the ground floor like we agreed

Property like any resort

..Very very nice hotel for very good money. For family with children, or only pair really wonderful place. We will come back again. Nice room, nice pools, beautiful area, beach, snorkling, bars... Amazing holidays. Thanks for everything dear Hotel Karma.

Mostly good at everything..clean room, nice staff,good food

More variation required for food and More time span required

Some miss lead in reaurant Repeated shows

Best hotel and reception crew We enjoy with all family

Everything is ok Food PlayAquaStay Reception