Sunrise Crystal Bay Resort -Grand Select

We stayed at Sunrise Crystal Bay with our family at the end of October, and honestly — it was amazing! Definitely the be

10/10 – Absolutely Perfect Stay!Everything about this hotel was exceptional! The staff were incredibly friendly and helpful from check-in to check-out. The room was spotless, spacious, and beautifully decorated. The bed was super comfortable, and the view was stunning. Breakfast had a great variety and tasted amazing. The location was perfect — close to everything but still quiet and relaxing. I would 100% stay here again and highly recommend it to anyone visiting!Special thanks to Mr.Bahi Adel from front desk , he was our guide and just made our stay perfect.

Everything was perfect

It was great, a lot of restaurants and bars in the property. It was calm, not too noisy or full of people. Love the facilities and the staff.

Nothing I can remember.

The facilities, it was a calm hotel, not many children so we could relax in the beach and the pool. The buffet was incredible. Staff was great, they really care about the guests. If I return to Hurghada I will stay in Sunrise Crystal Bay for sure.

Nothing I remember.

The food was good, with plenty of variety, and we were quite satisfied. The staff were friendly and helpful throughout our stay. The outdoor facilities were excellent and well maintained, creating a pleasant atmosphere overall. The gardens were especially beautiful and meticulously cared for, adding to the charm of the property.

The Deluxe Room with Pool or Partial Sea View was spacious and comfortable, but the bathroom and wardrobe area could really use an update. The extra cots provided were very old and torn, which was disappointing. The indoor shops did not have price tags, which made shopping quite difficult. In contrast, ONE shop just opposite the hotel had fixed prices, and when we compared them, it felt like the prices inside the hotel were inflated. The same experience applied to the hairdresser as well — prices were unclear and seemed inconsistent.

This is my third time at sunrise crystal and it was really nice. Everything was really perfect, the beach is amazing, the rooms are really spacious and very clean and the food was ok lacking some variety. What was really exceptional most of the staff they were very friendly especially Manar from the reception team, i guess she's the one who made our stay really special, she's very friendly, very very helpful and she was always there for us. Thanks Manar for making our stay very special and comfortable.

The main restaurant staff, main bar staff and some of Yades restaurant staff aren't friendly and they treat Egyptian really bad. Mario from the main restaurant bar gave me a weird look when i asked for a cold bottle of water. I guess they need more training on how to professional and treat all guests the same.

Nice place , excellent food , helping staff , but the main negative point was the air condition specially in the main restaurant and lobby , it was almost out of service which affects the whole stay and experience , also the elevator that was not working during the whole stay (how come)The animation was nice but the show time was very short (30 minutes ) and ends at 9:30 pm. !To be fair, the hotel did upgrade our room for free, which was a nice gesture, and the food was very good and delicious, with a wide variety. The rooms were clean, neat, and new, and the staff were friendly and helpful..

The air conditioner in the lobby and main restaurant is really disappointing.

Generous hospitality Varieties of food => deliciousWell prepared activities Nice , very friendly staff

This hotel is a real paradise, from the very first moment at the reception Ms. Manar at the front desk meets you with a lovely smile and facilitates the check in process and then upgraded my deluxe room to a junior suite overlooking the crystal bay.. stunning suit with an extraordinary view..I am so grateful for you Ms. Manar...you are competent and professional. Food was delicious and the presentation was neat and elegant, food quality is excellent ,many thanks to chef Essam,chef Nashaat , and the genius chef Saeed at Elia restaurant. Many thanks to the two Ebrahims ; the life guards at the main pool and Mohamed fathy the waiter... Actually all the stuff is perfect and everything was in discipline which indicates that the property management is professional .

The animation team is far below expectations

My experience at Sunrise Crystal Bay Posh Club was truly remarkable. This resort is a beautiful oasis of comfort and relaxation, allowing you to enjoy a delightful getaway from the stresses of everyday life.From the moment we arrived, the staff greeted us with warm smiles and high professionalism. However, what made our stay truly special was our butler, Hagar. She was outstanding and assisted us from the very first moment. Hagar was always available to meet our needs, and it was evident that she cared about the little details that made our stay even more comfortable.She helped us organize various activities and provided valuable recommendations for the best dining options and recreational activities within the resort. Thanks to her efforts, we created beautiful memories and had an amazing time.Overall, I highly recommend visiting Sunrise Crystal Bay Posh Club, especially if you have the good fortune of having Hagar as your butler. Your experience will undoubtedly be unique and unforgettable.

Hager, Hager, Hager! Hager was our butler. She was just amazing! Always available to help and extremely nice to us. The food overall is very good. The hotel is extremely clean. The water of the beach and pool is warm. Totally recommend!

The wi-fi signal failed a lot, even in posh club. Small details like the AC making noise, light bulbs flickering and the automatic curtains didn't always work properly.

Spacious room , Good green scene, very quiet.

All inclusive package is a joke , launch time is very strict from 1 to 3 pm from 3 pm till 5 pm it is snacks time which is not in all restaurants but rather one restaurant at the near end of the resort , if you are on see view rooms or chalet you would have to wait for a golf car to go to the main restaurant as you don't have any other choices except walking which was very exhausting especially at summer with 40 degrees outside , buffet is some what limited , they kept repeating some of the menu for two days , MY room Ac was gushing water with no good reason, I had to reallocate the same day i arrive but late at night.

We loved the service especially. All the staff are friendly and helpful. Huge thanks to the following for making our stay delightful: Mina,the butler, mohammed ali and ahmad abdelsalam at the Indian restaurant.

The buffet food was passable, but the à la carte breakfast experience at the hotels was truly great.

Only reception served espresso, other areas had machine coffee. We expect good quality espresso to be standard across such a hotel.The glasses at the bar were frequently served unclean, which is a significant hygiene concern and poses potential health risks.

I recently stayed at Sunrise Crystal Bay Resort - Grand Select, and I can confidently say it was one of the most beautiful and relaxing experiences I’ve ever had. Everything — and I truly mean everything — was simply outstanding.From the moment I arrived, I was greeted with warm hospitality and professional service. The resort itself is stunning — beautifully landscaped gardens, pristine pools, and breathtaking views of the Red Sea. The rooms were immaculate, spacious, and tastefully decorated, with every detail designed for comfort and elegance.The food was another highlight — rich in variety, fresh, and delicious across all restaurants. Whether it was the buffet or à la carte dining, every meal felt like a treat.What stood out the most was the staff. They went above and beyond to make sure every moment was enjoyable. Always smiling, always helpful, and genuinely caring, their attention to detail made my stay feel extra special.If you’re looking for a luxurious escape where everything is beautiful, peaceful, and well-managed, I highly recommend Sunrise Crystal Bay. I will definitely return!

Honestly, there was very little to dislike — but if I had to mention something, it would be that the Wi-Fi connection in some areas could be a bit stronger. Other than that, everything exceeded expectations.

Posh club is amazing. I'm happy it exists and definitely will use it back. Mina was very helpful. Dedicated to our support 24/7. I appreciate him.

The interior of the room would benefit from renovation. Service and restaurants were like 11/10, while the room is like 5/10.

Big thank you to Mr. Ahmed Rabie from the reception for the warm welcome and continuous support during our stay and for support to upgrade my room

⸻I just left the hotel and I really loved my stay! The staff were so friendly and helpful, always smiling and ready to assist. The place is super clean and the vibe is just amazing — very relaxing and comfortable. Thank you to everyone who works there, you made my stay really special

food was amazing, tasty, with great varietythe beach was amazing, egyptian beaches are great. also the beach bar was soo good

the staff on the pool and beach weren't cooperative to provide towels if you forget your towel card.

Variety, landscape, food and location