JAZ Casa Del Mar Resort

⭐️⭐️⭐️⭐️⭐️ I had a wonderful stay at this hotel! Everything was clean, comfortable, and well taken care of. The staff w

The staff is very friendly and helpful. The room is big and clean. The food is incredible with so many options and desserts. The pool is nice with water heated to 27 C. The location is ideal, since the Mamsha starts from the end of the hotel. The beach (which is located at JAZ Elite about 2 minutes walk from Iberotel) is also nice. Sea temperature was about 23-25 C.

The pool program should not be so loud. There should be more water toys for kids, and they should not be locked. The other pool could be heated as well: during the entire week we were there, nobody was swimming in the other pool that was not heated, for it was only 20 C. Me eating too much of their good food and gaining weight!

We had the most wonderful experience at Iberotel Casa Del Mar! From the moment we arrived, we were struck by how beautiful, cozy, and impeccably clean everything was. The entire atmosphere of the hotel made us feel relaxed and welcomed.A heartfelt thank you to Mr. Ahmed, the manager, for going above and beyond to ensure our stay was extra special. His attention to every detail truly made us feel cared for, and his warm hospitality set the tone for a perfect vacation.We’d also like to give special thanks to Essam at the “Little Italy” restaurant, who went above and beyond every single day. His kindness and attentiveness made our dining experience unforgettable.All the staff were incredibly respectful and helpful, always ready with a smile and willing to assist with anything we needed. Their professionalism and friendliness really made a lasting impression.We also loved the ease of everything during our stay: from the smooth check-in to the well-organized facilities. And having access to the beach was such a treat, whether we felt like a short walk or hopping on a golf cart, it was always effortless.We can’t wait to return and highly recommend this hotel to anyone looking for a relaxing getaway with exceptional service.

I had a wonderful experience at this hotel.Location:The property is perfectly located near Hurghada Airport, with a touristic promenade close by and all essential services easily accessible.Beach:The sandy beach is beautiful and well-maintained, with high-quality restaurants available on-site.Dining:The hotel offers one main restaurant in addition to an Italian restaurant, which requires prior reservation. There are also several beach snack bars providing a good variety of options.Staff:The staff are truly the highlight of this hotel. Everyone is exceptionally friendly and attentive. Special thanks to Mr. Mahmoud Al-Badry and Mr. Rafiq, from hotel management, for their outstanding hospitality, as well as Ms. cora from Guest Relations for her excellent support.Facilities & Rooms:The hotel facilities and rooms are very clean, well-maintained, and neatly arranged. Housekeeping services are consistent and reliable.Entertainment:The animation team is outstanding, organizing a wide range of activities throughout the day. Each evening features a different show, either at the hotel itself or at the nearby Jaz Hotel.Overall, this hotel combines excellent service, a prime location, and great facilities, making it a perfect choice for a relaxing and enjoyable stay in Hurghada.

truly nothing..

At first, I was a bit worried because the hotel is close to the city center and looks small. However, once I entered the reception, they welcomed me warmly and even gave me a towel to cool down from the heat. The reception staff, especially Mostafa, Adriana, and Ahmed, ??? were very friendly and cooperative. I must especially thank Mostafa, Adriana, and the security team for truly ensuring guest safety—they didn't allow my son to go to the beach alone, contacted me, and stayed with him until I picked him up.The place is amazing, with stunning atmosphere and decor—you really feel like you’ve traveled outside Egypt. The pool was very clean and enjoyable, as were the rooms, which are relatively small but very comfortable for sleeping. They provide excellent mattresses and high-quality linens and cushions .. were great for a comfort sleepThe staff’s hospitality was so warm that we felt at home from the first moment. Special thanks to the professional master chef Taha, ? who cared about every guest and served delicious food, and to Mr. Joseph William ?, the restaurant manager, who truly understands hospitality and is always cheerful and helpful always asking to how comfortable we are , all the main restaurants team were amazing, can't remember their names all but they were friendly and professional with a humble smile.... Also, the bar staff at reception, like Abdo , abannoub .. al of them ..??and Ibrahim at the pool bar, were very polite, and friendly, attentive, and punctual with our tea time even and service.This hotel captured a piece of my heart due to the staff and the management’s attention to every detail. My only issue was that the beach was a bit far, but the golf cart service was available, and we used the beach at Jaz Elite nearby. The cleanliness and elegance are outstanding. I have been to more than half the hotels in Hurghada, and the treatment and quality here are premium.They made Best cocktail ? with a great quality and taste ?..my...

My only issue was that the beach was a bit far, but the golf cart service was available, and we used the beach at Jaz Elite nearby. The cleanliness and elegance are outstanding. I have been to more than half the hotels in Hurghada, and the treatment and quality here are premium.

the best thing over there is the staff, they were always here to help in each time we need them, the pool was nice also.

The AC in the lobby wasn’t working properly throughout the entire stayAdditionally, I’d suggest adding more evening and night activities. It would make the stay more enjoyable and engaging for guests.

Location is a definite highlight. Situated right on the bustling touristic promenade,Hotel is about a 700-meter walk to the beachStaff were the real stars, commitment to their work was truly outstanding and made our stay unforgettable

Minor point for improvement would be the parking, which is located a bit of a distance away and is uncovered

The staff were fantastic—always going above and beyond to meet your needs, all with warm smiles and a great attitude. I can’t remember their names, but I want to sincerely thank them for making my stay so pleasant. The rooms were spotless, the air conditioning worked perfectly, and there was a nice selection of TV channels. The food selection was excellent, especially the Italian restaurant, which served delicious dishes in a cozy atmosphere.

It would be great if they could add shaded car parking in the future.

Amazing place for a relaxing vacation!We had such a wonderful time here — the atmosphere was peaceful, and everything was perfectly set up for a truly relaxing getaway.The staff were incredibly friendly and welcoming from the moment we arrived.

The animation team needs to refresh their playlists along with daily programs, which was pretty basic and outdated.

After spending my summer vacations in Hurghada over the last 10 years, visiting more than 20 hotels, I can say that Staying at Iberotel truly feels like stepping into a dream — but that’s exactly what I’ve come to expect from the Jaz hotel group. Their hotels are always luxurious, stylish, and full of warmth.From the moment you arrive, you’re greeted with genuine smiles and hospitality that never feels forced. Mr. Mostafa at reception welcomed us with such kindness, and Mr. Joseph William in the restaurant made a point to check in with us during every meal to make sure we were happy. Hima from the animation team brought great energy to the experience — and there were so many other team members who went above and beyond.What really stood out was how attentive the management was. It wasn’t uncommon to have someone from the leadership team stop by just to ask if everything was perfect. That level of care is rare, and it shows how much they value their guests.The rooms are spacious, spotless, and well-designed, with great WiFi and a lovely view. The beach is stunning, and the service there is just as thoughtful and attentive. Parking is conveniently close, and the WiFi works seamlessly across the entire property.The restaurant may be cozy, but the quality of the food and freshness of the ingredients are truly exceptional.If you’re looking for a relaxing, luxury escape with outstanding service, this hotel should be at the top of your list.

Nothing. I wish I could find anything that I didn't like but nothing.

Friendly welcoming staff, great service and hospitality Buffet has lots of variety, good quality foodClean poolBeach was lovely, golf cart available for transport

Bathroom would need an upgrade soon

I had an absolutely fantastic stay at this Iberotel Casa Del Mar Resort! From the moment I arrived, the staff were exceptionally welcoming, making me feel right at home. The rooms were spotless and well-maintained, and every area—from the beach to the swimming pool—was impeccably clean. The hospitality throughout my stay was truly outstanding.The food was amazing, with a great variety of delicious meals, snacks, and beverages that exceeded my expectations. I’d especially like to thank John at the reception for his warm and professional welcome—it really set the tone for a perfect stay. Highly recommended, and I’ll definitely be returning!Thank you for everything.

The main hotel setting was lovely, the staff went above and beyond to make you welcome. Lots of drinks on offer all the time.

It was a shame there was not more choice of restaurants, we managed to eat at the smaller restaurant for one night. The setting was lovely , it was a shame they didn't make more of that area. The beach area was very small, which meant it was very busy, you had to get there early to get a sunbed. And having to walk through a different hotel to get to the designated beach area was not great.

Great service very comfortable hotel very clean good value for the price

Over all great hotel but seating a little difficult when at full capacity but would still recommend this hotel

I really enjoyed my stay at Iberotel. My room was clean and comfortable and the pools area are beautiful and relaxing. The quality and variety of the food is really good. The entertainment team is friendly and organised but never noisy or disturbing. The services team is always kind and available in case of any need. The beach is a bit small but quite and relaxing and shares services with the close Jaz casa del mar resort. Highly recommended.

Had an amazing stay here. Food & hotel was great. Special thanks to Abd el hamman (poolbar & bar), Ibrahim (poolbar) & Ahmed Abdel (restaurant). Their amazing service made our stay inforgettable.

Big, clean room, lovely balcony, huge pools, pretty beach, big range of food at the buffet, friendly staff.

It's silly and it's the only negative at all but the shower head is small and pressure quite weak, washing my hair was tricky!

The place was very cozy and clean.The staff honestly were great and friendly. Specially the receptionist and management were all great.Food was more than amazing. So many fruits.Overall, felt like home ✨

Nothing to mention

staff is very friendly, room was spacious and clean

food wasn't up to my expectations

Clean, lots to do, very well organised , great team