Pickalbatros Aqua Vista Resort - Hurghada

Amazing facilities and staff. Wide, clean rooms, exceptional food with variety, fun Aqua Park, and beach access via shuttle.

Very good hotel super hospitality from reception staff special hesham and abdelrhman and ali all team super

When we first arrived we had a problem at checking in but Ali was very helpful and patient and the aqua park and the pools were great , the entertainment was quite nice and the food was great

The food is beautiful, varied, and tastes wonderful.

The treatment of reception staff, with the exception of Mr.Abdul Rahman was friendly and helpful

Everything was perfect, u get what u paid for, excellent quality, the staff were super nice, the food was delicious, the animation team are always working so hard to entertain adults and kids, and if you are athletic, this is ur must go hotel. Pickalbatros is the best in Hurghada, once u stay there, u can never stay anywhere else. Pickalbatrosian for life. We had so much fun and my kids never wanna leave, it's a very child friendly hotel. Safe and enjoyable. No words are enough really. It's great.

Absolutely nothing, I only don't like it when I have to leave this spectacular resort.

Cleaning service is good. Kids club is also very nice (it works 10-12:30 and 15:00-16:00). Food in the Tagine restaurant is overall of a good quality. The gym is of decent quality and equipment.

We stayed in 3 different Pickalbatros resorts and Aqua Vista is the worst. First of all, I booked this hotel, because it is supported by Apollo / Playitas. It turned out that the trainings can only be attended by those, who booked the tour via Apollo. I do not know, why Hyrox / CrossFit facility cannot be used for an extra charge. Every time, when I needed something from the reception, I had to wait. When we arrived with my daughter, they requested to show my flight tickets, because apparently I booked the room with a special discount given only for Switzerland. Another time they could not change 100$. When I booked a taxi, I had to wait for a change. When we were leaving, the taxi was delayed, even though booked 2 days in advance. I think half of the people in the hotel are smoking. I would consider it a kids friendly hotel. On the other hand, how can it be kids friendly, if people can smoke in most of the places on the territory of the hotel. It would be nice to have at least two playgrounds for children on the combined territory of 3 hotels. There is no beach access. If you would like to spend some time close to the sea, you have to take a shuttle bus (runs every 15-20min). Twice I had to wait for a chef, who cooks pasts, when my daughter was hungry. A random person from the kitchen came and made me pasta I did not order. When I asked to make the one I asked, they started to laugh about something. When I asked to call a manager, some guy said he is a manager. For some reason some of the pools are closed for lunch break and some are not.

Huge hotel with alot of Facilities ! Perfect food !! very clean rooms and nice staff !

the only drawback is the beach ! long distance where the shuttle bus is the ideal solution , there is not enough space for the residents of the second line hotels(you can't sit anywhere on the beach, only specific places), also bad service for the open bar on the beach !

Firstly, it was really easy to reach the resort. The staff were very hospitable and welcoming. There was a tiny problem with our booking and we had to call customer service. They installed our bracelets and urged us to go and have lunch first, then call customer service. That was really kind of them. The front desk and reservation team manager were above and beyond. They managed to solve our problem, and we checked in. The room was on the second floor as per request. It was overlooking the pool area. It was spacious,quiet, and clean. They placed two twin beds in addition to a king bed. The beds were really comfortable, and there were enough bedding and pillows for everyone in the room. The balcony was spacious too with a place to hang your swimwear to dry. The view from the balcony was great .All inclusive means lots of food but they need to instill more variety. Also, dessert needs an upgrade. Pastries were amazing. And there is a freshly baked traditional Egyptian pita bread station by day and a pizza station by night. There is also freshly baked traditional (feteer). It was delicious!There is an awesome (fool&falafel)station at breakfast, which I couldn't resist. Fresh juice and honey would have been so much better. Pools are really clean and spacious, and the Aqua Park was amazing.

Booking policies need to be flexible, especially with families with small children. Fresh juices and honey would have been so much better. Desserts need a serious upgrade.

Everything was great!The staff were amazing, especially Mr. Ali Maher, who was very friendly and always checked on us to see if we needed anything.The food was excellent with a wide variety of options, and the housekeeping team, especially Mr. Ashraf, was very helpful and attentive.

We really enjoyed our stay. The rooms were clean, and the staff was exceptionally friendly and helpful, from the reception desk to the pool.A big thank you to the pool staff who let us use free floaters for our toddler for two days for safety that was so thoughtful!The food was above average. We loved having options since the hotel connects to two others, giving us three restaurants to choose from. Make sure to try the Italian and fish specialty restaurants ( book dinner in advance).The beach is great for relaxing but not for snorkeling, and it’s just a quick 5 minute shuttle ride away.Special thanks to Aly Maher and Khaled for their great welcome and help throughout our stay!

kids area.

This is the best hotel I have ever stayed! From entering through the reception to the end, it was top quality. Hotel staff is extremely helpful and service is great. Everywhere is pristine clean. I really cannot understand how they manage to keep the quality that high in a such a big hotel. Food is very delicious and varied even though it is an open buffet. Everything you need is inside the hotel. I want to thank our receptionist Aly Maher who greeted us and also kept checking if everything is going ok throughout our stay. He took care of our special requests with patience and made our stay even better. Also I want to mention Mohamed Mohamed who is a waiter in Taigine restaurant. He is doing his job with great excellence and also always keeps smiling while doing so.

NOTHING!

From the moment we arrived until the very last minute, the atmosphere and overall experience were exceptional. Special thanks to Mr. Ali Maher from the reception team for his support, which made our stay truly enjoyable. We would also like to highlight the Animation team, whose energy and positive vibes greatly enhanced our experience.

One of the best hotels in HurghadaPros :Spacious clean rooms with all amnestiesHigh speed Wifi in most of the hotelExcellent food quality with lots of varietiesReception checkin & checkout was fastVarious pools with all depths, the bar pool was awesomeActive entertainment team with best nightlife activities dailyBeach was great sandy and good for swimmingKids Aquapark was great with lots of varieties

Cons:Beach was far away need shuttle bus to reachThe hotel was crowdy full board most of the time you can't find place at the pool or the beach to sitSome of the workers were unfriendly specially at the soprano restaurantAdult aquapark was standard with less varieties

We enjoyed a lot in aqua vista since the start, check in was easy and quick , room was spacious , clean and had everything we needed. Plus the hotel has multiple big and varied pools. You can never miss the aqua park ,you’ll have fun wether you’re a kid or an adult like me :) and the adults pool is a plus if you prefer quiet time my mom preferred it to enjoy jacuzzi. The food was very very delicious, you can choose everyday between 4 cuisines including sea food open buffet. You can tell from my long review how much we enjoyed in this hotel. Recommended ✅

Nothing at all ?

Friendly and helpful staff, kids can walk freely between the resorts. Spacious pool in aqua vista. Lots of varieties for breakfast/lunch and dinner.

There should be more bars for each pool, The ice cream was very far away and only at a specific time. There should also be more activities for aqua vista not only for aquapark.

The best staff ever especially Mr.Hesham Abdelbaset and Mr Mohamed Tohamy at the front desk ??

Food was very bad , except the breakfast was very good and had a lot of choices.

Great hotel with nice atmosphere the staff were friendly and spoke English several clean pools good vibes around we really enjoyed our stay

We had a truly wonderful and amazing stay , and I want to especially thank Mr. Ayman and the reception team for going above and beyond in surprised us with a beautifully arranged celebration for my son’s birthday that absolutely touched our hearts.The decorations, the atmosphere , and the kindness shown by the staff made it a moment we’ll never forget. My son was overjoyed!The hotel itself is clean, family-friendly.

Entertainment,Pool, food

The payments proses as they charged is extra fees because of my 2nd child although the offer i got from booking was free payments for the 1st and 2nd child, the reception officer couldn’t reach the booking customer service for investigation and asked me to follow up from mu side! Also I’ve tried to contact them and till now they didn’t feed me back with the results, i sent many emails and complaints but they didn’t respond . Very bad customer service

The staff were very nice and professional, especially Mr. Abdulrahman. The service was excellent. Room service was automatically done everyday. The hotel is very clean with so many amenities and plenty of pools. The room design was modern and luxurious. The aqua was fun and suitable for all ages. The variety of food was very good and the dining periods were long enough to accommodate various dining styles. The whole family had a relaxing and fun time. We will definitely stay again at Aqua Vista whenever we are in Hurghada!!

Nothing. Everything was perfect!