Jaz Makadi Saraya Resort

Everything is wonderfull , staff , facilities as well as the all inclusive service and the variaty in meals , i requested late check out and i found great help from all staff .Thank you

nothing except there is no animation team

They the best service; staff are so friendly and helpful.The quailty of food was amazing, they also have lots of varity, and the fact they serve coffee at all bars all day long was really good.Also everything was always clean, and they would never hesitate to do anything to make thier customers stastfied.

The location, staff, food was very good

The AC is very old

Everything was good and special thanks to mr. Ashraf abd elmonem he is great service manager and know how to make the cuatomers very happy and he served us with great smile and joy

Nothing, maybe the room need more lighting

Absolutely loved our stay! The staff were incredibly friendly and attentive specially in the restaurant sunflower ,making us feel genuinely welcome. The location right by the water was stunning, and we were so lucky to have such beautiful weather which made enjoying the sea a delight. Everything was perfect!

However, there are two areas that need attention. First, there was a noticeable lack of staff presence on the beach—it was almost entirely unattended. Second, the air conditioning unit in the room was not working optimally and created quite loud, distracting noises, which unfortunately impacted sleep quality. Addressing these two points would make this a truly five-star experience!

The hotel is wonderful and very suitable for individuals and families looking for excellent service, comfort and relaxation while enjoying the swimming pools and the sea... The hotel offers a wonderful experience for guests by providing spacious and clean rooms, very friendly and helpful staff, a wide variety of food and drinks, and fun and varied night parties. In addition to the possibility of access to the largest water park in Hurghada at no additional charge.

A hotel that claims to be environmentally friendly by reducing plastic consumption is supposed to be equipped with electric car charging stations for guests... Unfortunately, this is not available for guests with electric cars... which is a major and fundamental flaw.

I liked the aqua park and the hotel’s cleanliness, but the towels were very old and overused.

The hotel is nice but honestly not the best for Egyptians. The style is more for foreigners, and I felt the difference in treatment – foreigners get better service. The entertainment team wasn’t great, and the food wasn’t the best either. With a bit more care, it could be a much better experience.

Jaz Saraya is my lovely and favorite place. This is the second time for us here and will not be the last. Animation team is amazing

Price is little bit high especially for the shisha

Staff are very good and amazing activities

Old bathrooms but it was clean

It is designed for families. Kids enjoyed all of it...

Based on the number of days u stay, you have access to more or less bars and restaurants. 5+ days gives more access. The lesser one was still cool though

Everything was amazing Hotel location, Room Facilities, Hotel Cleanliness, helpful staff espicially the reception Mina, Fady, Ahmed and Mr.Mohamed. really you spend a vacation like you are in your second home

Nothing at all

Location is great the best in all Hurghada, room was nice and its facilities was ok, pool activities was nice too and the animation team was doing there best, staff at El nakhel restaurant was so nice and very welcoming and helpful specially Ahmed also the staff of the pool bar was so friendly and helpful. The Aquapark and the sea was great.

Room furniture was old and the room itself needs a lot of maintenance, housekeeping was ok however the room was not clean as expected, food varieties was very poor! Same food every day no special dish for every day and the staff at the sunflower restaurant was not helpful at all and also we have to stand in a waiting line to find a table even after I complained about it and Mr Ashraf "thanks to him" tried to fix the problem nothing changed, one other thing if you want a place at the activity pool you need be there before 7 am to reserve a spot with your stuff otherwise you will enjoy sun burning all the day because as they said the hotel is over booked!

We loved the very well-mannered staff who did everything to make sure we were comfortable all the time. Our suite was exceptionally large, which was something we appreciated greatly. We never once felt like it was crammed at all. Overall, it truly exceeded our expectations. Not to mention, the food at the buffets offered there was absolutely delicious. There is truly something for everyone. Additionally, we give great thanks to Mr. Mina Magdy, who went above and beyond to help us when we needed it.

Everything

Note that the aqua park is not in the same hotel – you get a daily voucher for another hotel. And the check out day you don't get a voucher! On arrival day you check in at 2pm, so you miss the morning session (10–1) and may not catch the afternoon (2–5) due to distance and shuttle times. On checkout day you don't get to go, so if you're booking 4 nights you really only get a full 3 days of aqua park.

ALL the staff we more than pleasant and helpful..The room and all the facilities, including the beach, pools, and water park were spotless.They accommodated us when we had a late flight with was well appreciated..Definitely won't be our last visit..

The food for three main meals at the restaurants could be better.. But not it was not too bad..

The staff was friendly, the food was great, and bedrooms were cozy

Needed more water bottles for each room. The toilet in the room needed an air ventilator

Location ,aqua park is amazing ,cleaning ,variety of food as well as the kind and professional staff

Animation team is normal not different shows

The staff hospitality is the best

Need some attention to cleaning , fabric, furniture and finishing of walls floor , one tv cable was popped out of wall

Breakfast was nice dinner was also very good

The Desserts was not so good 4/10Too many stairs to get to my room (3rd floor)

Variety of activitiesVery nice foodCooperative staffAnimation team The aqua park is exceptional

The rooms need some updating