Hotel María Dolores San Luis Potosí

The location is excellent, the bus terminal is right across the highway. The rooms were very clean and spacious and quiet, the restaurant has a good variety of foods & desserts. They have a nice size pool. The staff is very courteous and helpful.

In room 1307 the drain in the shower was very slow draining.

The Maria Dolores Hotel is a very clean and well-appointed stay well suited for any family vacation or event. With an excellent restaurant and peerless service, I would highly recommend this facility to any traveler to the San Luis Potosi area.

Not at all, from the check-in to parking, security and everything in between, this is indeed a great place to stay.

Location and room were excellent

The photos really don’t do the property justice. It’s like a mini resort. The grounds were beautiful, the two pools are amazing. The room was large and opened to the pool area. Really incredible and an amazing price. A great value.

Breakfast is expensive if you just want coffee and a roll!

Great value and beautiful grounds. The staff was very friendly. Rooms large and clean. House keeping replenished water each day.

Fitness center was only one treadmill. The hot tub was also not working when we were there. My door handle fell off my door when i opened it.

The hot tub was broken. Could not get hot water in the shower. The room was not ready when I arrived (I arrived 2 hours after the check in) and I had to wait another hour in the car.

The hotel was great. It felt like a resort from how beautiful it was. There were at least two pools. The pools could have used some maintenance and cleaning. The inside of some of ths corridors looked beautiful esthetically, but they were dirty. The age of the place is showing and requires maintenance, but regardless, the design and beauty stand out. The rooms are very nice, but thd beds and covers could be updated. This is only due to their age. The bed was a little lumpy and hard, but not bad. It was still comfortable enough to get good rest. The covers were also nice, but a bit rough. I'm more used to the smooth cooling covers that feel silky, but are syill cotton, just of a high thread count. The room lighting was a bit low, but was still adequate (except if you need to get rid of mosquitoes). The breakfast was good too, but a bit too greasy for me. That is just my preference, and not at all bad. Although the Mexican quisine was good, I personally prefer eggs prepared differently like omelets, french toasts, cheeses, fruits, yogurts, etc. Although I prefer foods that are not too greasy to help wake up, I also like meats in the morning. Bacons, steaks, pork, etc. but these are just my preferences. The foods and fruits provided were good and well prepared, but the juices were somewhat watered down. The fresh squeezed orange juice though was delicious and the best in my opinion.Something important I would like to note, is that the staff is very trustworthy. I thought I had misplaced my money clip, and their manager checked with their cameras for me and confirmed I had not left my money at ths counter. Thankfully, because of this, I double checked in my vehicle and found that my money clip had fallen between the driver seat and the console.

Like I said, there was dirt in front of some of the beautiful designs of the hallways that needed cleaning, and the pools also needed some attention. One thing that stood out was that the night I spent there, I was up all night due to some mosquitoes that I could not kill because the room was a bit dark at night.

Na

The front staff; I usually always stay here when visiting. I’ve never had any issues except for this time. When I went to turn in my key, one of the ladies at the front desk was super rude. I told them I was here to check out, she took the room key and said “that’s it”, I didn’t here what she said and she proceeded to tell me again, “that’s it” in a super overbearing tone, and a rude look. I told her she was rude and proceeded to ask for a copy of my statement, she told me she couldn’t give it to me and they would email it over, I stay here all the time and they always provide me with one, which I express this to her, she said well take a seat and wait. I decided to wait by the front desk, she printed out and asked me if this worked again in a really arranging tone. I collected my statement and excused myself.

Bed was comfy and room was spacious.

The pool needed to have the pump ran. There pieces of trash and stuff floating in the pool.

Beautiful swimming pool and grounds. Large comfortable rooms at a reasonable price. Super friendly staff.

The property was beautiful and the room was very spacious and nice. Very clean with a great lay out. Furniture was appropriate for a pet friendly hotel.

Its would be nice if the room had a microwave.

Just across the road from the bus terminal, we had a 4.30am bus and was easy to walk there in the morning without having to worry if cabs were going to be available

The property is extremely well maintained. The staff are all phenomenal. So gracious. There is plenty of parking and they were easily able to accommodate our Jeep and trailer (about 9.5 M)

They need to replace several broken lounge chairs and and add a few more lounge chairs at the pool. I also wish there was a coffee pot in the room!

Great location, and great pool. The assigned room was also big. I like the fact that I can park my car super close to my room.

Quite a selection for breakfast!

When I booked this location, I swore it said free breakfast in the morning only to be charged 220 pesos.

The installations and venue

They made us check out early and no breakfast included

The pool area was relaxing and location was convenient. Staff was a bit helpful and hotel was pretty clean. Restaurant was good but never received discount since I was staying in hotel, so food was a little pricey.

Wished the rooms were more spacious. I did have someone traveling with me that needed wheelchair access and was given a room really far away from office or incase of an emergency. Restroom had a very bad smell. Wish I would have known this property was also used for banquet events, I had my room right outside the area there were events on a daily basis with loud entertainment.

Super clean, great location, great staff. I was helped with my things. They had a pool outside and it was opened to you. Very easy to get around.

They do not over explain- you have to ask the front desk questions when you check in if you have any. For example they didn't tell me about there being a breakfast voucher. I had to pay when I walked in and I am pretty sure I paid more than needed.

Swimming pool and restaurant.

Check in and checo out a little bit slower than usual.

Remodeled rooms, a lot of space for families like us.

A long line at the desktop for check in.