Aloft by Marriott Queretaro

Minimalism. Very clean. Service. Restaurant.

Coffee Machine at the Lobby not working

Hotel rooms are quiet, and clean. Breakfast is good, and personal is very helpful. The gym is also sufficient for basic fitness training. Location is good if you are working in north industry area, because you do not have to go into the city (can avoid traffic jams).

Unfortunately the windows cannot be opened, so the air is not the best. Cleaning personal is turning down air conditioner to lowest fan speed every morning, although this is the only chance to clean the air a bit in the room.Pool is more for kids with 1.1 meter depth.

The room was modern and the bed was comfortable. Near centro comercial Antea, Decathlon, Shake Shack and other popular shopping areas. Pet friendly. The gym had really nice equipment.

The pool would have been much better if it the surrounding areas were kept clean; the lawn chairs are stained and should be pressure washed or replaced, tables were left un-wiped from the day before, cups and dishes left to sit out all night. Asked several times for towels, never happened. Elevators were dirty, smelled like beer, sticky floors. At least the room was clean.

Good location and gym. The rooms generally were well kept, clean with good linens

The first room they gave us was on the ground floor overlooking the pool. The only way to not have everyone seeing into your room was to have the blackout curtains drawn, which then meant you’re basically in a cave with no natural light. We asked to switch rooms and they didn’t have, in theory another king bed room so they moved us to a 2 queen room. The next morning at 5am we started hearing a loud constant noise, turns out it was the kitchen extractor which was basically keeping us up. We couldn’t sleep any further and you could hear it through the entire floor. We called reception but sadly the kind gentleman said there was nothing he could do. The manager in theory was arriving at 9. We went down to the gym since we couldn’t sleep and front desk switched our rooms again. We asked to speak to the manager when he arrived but he never showed up or made himself available to us. The gave us a complimentary breakfast but frankly that is not enough for this experience.

Pool an location

Cool water when showering. Poor service at Restaurant

It was really comfortable, clean, pretty and friendly staff

The food at the hotel is not the best you could get for that price

Buenas instalaciones

Staff poco resolutivo. Por reservar con booking quitan beneficios

The staff at the front desk and restaurant were very nice.

The bathroom and vanity areas were not clean. One of the beds was not properly made, and the water in the shower was tepid.

Nicolas and his team made everything that i felt like home. it was my birthday during my visit and my girlfriend organized a dinner st ay lola for me. nicolas made it all happen. i was treated like a king all day long. apart of this, they welcomed me everyday by my name and were so friendly. i felt to be more a friend than a guest. the room, gym, facilities, everything was great. thank you very much for everything. i will come back, as a friend.

everything was great

Location and rooms were really nice

The breakfast offered was not as delicious as expected for the price, variety of options was poor and the fact that the menu was just some printed sheets of paper do not attract people.

Breakfast, Gym. Suitable for business trips, not so much as a vacation.

Immediately after entering the room for the first time, we unfortunately noticed that the bathroom door does not close (which is essential for using the toilet). Someone came directly to repair it, but it was time-consuming.Otherwise everything was good

Design, staff, breakfast

Coffee in room, so weak?

The best bed and pillows. The pool temperature was nice for a january splash. Nice breakfast and all covid measures met

The facility and location

Clean room and friendly staff!

The location was great

The value we paid vs the facilities did not met my expectations at all.

I was happy with my stay.

Convenience close to office

The facilities are pretty, and comfortable

Breakfast was superb

Wi-Fi in the room

The room was good and the staff was polite.

My room was too far from the elevator