BeWow Hotel Querétaro

Location, breakfast buffet. I would like to mention that we had a problem with the shower drain but the problem was fixed immediately (great maintenance service). The restaurant personnel is very organized and efficient, there was a tour on the days of our stay and we didn't have any problem to be seated. Thank you

Everything was excellent. We will stay again at this hotel.

Location. Buffet. Friendlyness.

Only 1 bottle of watter per night. Towels pretty old (raggy). Key deactivated every day. I only went twice for ice but machine always empty

The breakfast buffet was great, and the room was very comfortable. Location is very good for seeing the city.

The room was missing a few key items such as hair conditioner and tissues, and the shower head seemed to be clogged up a bit. Also, the key cards seem to lose their magnetism and had to be re-set a few times.

I liked the breakfast , it was very good. A large variety of choice is proposed, really good pancakes, you can even ask for your eggs as you want to be made by the cook. Really nice and good flavor for "chilaquilles", fresh fruit, tasty green detox juice. Vey kind service from servers and cook.

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The rooms were spacious and comfy, overall the staff was great maybe only at the front desk I didn´t feel as welcome.

The pool not being heated.

People, good breakfast

Rooms and bed are quite basics in everything, they were not comfortable as expected. Bathrooms need a lot of maintenance, very hard towels. Pool really cold without heating system, you cannot use it.

Breakfast..Great! I enjoyed it very much. Delicious!

Towels..old, not soft, edges of towels were falling apart .. bought towels for my stay

Hotel rooms were good

Breakfast was basic and they didn't make omelet which I requested

the service and the staff

the noise, lots of noise in the room we stayed and not accesible

The hotel is in good location a mile from the alameda and about two miles from downtown that is very easy to commute. The staff front desk very helpful, the breakfast excellent. Definitely I will come back

Staff was very friendly and helpful with my many queries—they helped me resolve last-minute issues for my sightseeing activities, day and night! Breakfast had many options and the parking facilities were much appreciated.

The swimming pool was closed during all of my days and nights... despite having asked several staff members to open the pool during its 'opening hours'.

I liked the breakfast (only the food, not the service)

The Restaurant at breakfast was full and it was not clear that bufet should be served by staff, if there is a line or not to wait for that, people go into the queue in front of you it doesnt matter you are right there. Besides my key room didnt work I had to go down stairs and back like four times because they "activated" the key but at the end it resulted on a problem of the room's door. Also, we were excited about the pool but it was not available on the first day, and the second day was a very cold day so we couldn't go there. I was expecting a lot and now I know I wouldn't go back again.

location

rooms are clean but old decorated. Very different from advertisements

Its location and the facilities are clean.

The property is clean

Averting

Delicious breakfast, everything was very clean

It was close to downtown

Close pool

Dont stay here

Beds

location

too old

Breakfast