Casa Hoyos - Hotel Boutique

Centrally located, great room design. Hot tub in the master suite was amazing. Very attentive staff.

Fun design, close to the center, amazing staff.

Dark rooms. No sunlight.

The decoration/interior design. The staff including the kitchen and bar staff.

Nothing. All staff were so helpful and friendly.

Friendly, helpful staff. Great location and we loved the bar.

The staff was incredibly friendly and helpful, very attentive and willing to share local knowledge.

Manager, Omar, was exceptional. The rooms were clean, well kept, and bath was nice. Please note the junior suites do not look like the main suites that are advertised in the photos.

Upstairs roof bar (not operated by hotel) is disappointing with terrible staff and management. Hotel only offers 2 bottles of complimentary water - you would expect unlimited potable water from a hotel this caliber. Also room could use a bigger dresser / closet. The included breakfast was mediocre.

Really cute boutique hotel that is very centrally located. Easy walk to the center of town. Staff was friendly and very responsive to all requests. Rooftop bar has amazing views, and the little bar in the lobby facing the street is great for a nightcap.

The hotel can be a little loud. Our room was right below the rooftop bar, so it was very loud until the bar closed. If you're an insomniac it won't be an issue but if you like to go to bed before midnight pick your room carefully.

The beds and linens were supremely comfortable and high end. There is a very nice bar on the roof of the hotel with a great view, and somehow we heard zero noise from there! The entire staff were very professional and accommodating. The hotel manages to feel hip and also homey at the same time. Loved it!

Love the artistic decor and location. Love the roof top bar.Great location to the center of the old town

There were a lot of steps which made it difficult for visitors with mobility issues. This was not a disability friendly hotel

location and staff were friendly

a bit noisy from the roof top

Great location. Good rooftop bar, close to main square. Solid breakfast.

Juan took wonderful care of us. Anything we needed he helped us . Was a perfect location for us. We would come back. Beds were so comfortable.

Didn’t like the lighting in the bathroom

The location was perfect and the service was excellent. Great crew with all the attentions. Very clean and beautiful, with an amazing view on the roof top and great cocktails and food as well.

I liked all of it.

The design of the hotel is stunning. Staff went out of their way to accommodate us in every way. We were very comfortable.

Minor details. The terrace seems a little tired and showing signs of being rundown. Menus tattered, cracked planter pots etc.

Absolutely gorgeous place. Centrally located. The staff is nice.

The noise coming from the rooftop bar

Great location, super roof top. The room was nice and the staff was very helpful.

Great room / amenities / helpful staff

no lift / tricky for big bags

Location, cleanliness, design, staff, everything was excellent

leaving

Beautiful boutique hotel! The best I’ve ever stayed at. Staff was friendly, helpful, and accommodating. Room was well cleaned every day and small attention to details made it such a superb stay, like a dress steam service, robes and slippers, and fountain shower heads in the bathroom. Hotel is immaculate.

The staff is super friendly and helpful. The rooftop is amazing.

The breakfast that was included was too little.