d’primahotel Lagoi Bintan

Price was reasonable. Size of the room was also ok for us 2 adults and 1 baby. Breakfast was limited. You have to choose the meal that you like (from around 5-6 food) and they will prepare it for the next day. Portion is fixed so have to eat other food at other places to fill the stomach. Cleanliness was reasonable. Not the best but still livable. We stayed there for 1 night.Towels only given 2 bath towels, and 1 floor cloth. No hand clothes for u to wipe your hands after washing.Aircon was a little noisy and not the coldest even though it is set at 16 degrees. But it is still enough to cool the room.Check in is strictly at 2pm. Cannot check in earlier (unless you top up) even though we saw many empty rooms. But you can leave your bags at the reception while you start your day elsewhere.Location is great - 4 mins from BBT terminal.Overall, what you pay is what you get. For the price paid, it has met my expectation.

Breakfast. Only one small portion per person. Towels - No hand towelAircon - Not the coldest even though it is set at 16 degrees. A little noisy tooCheck In - Strictly at 2pm even though there were empty rooms.

Affordable price, next to the food court.. friendly staff, near Treasure Bay.. recomended

Dont have

The location is very close to the sea port and in Resort area.The staff was very well behaved.The rooms were very neat and clean.

They give just one small 300 ml water bottle per member for your stay for the whole day and when you ask for another water bottle they charge.aI suggest t hey must either increase the size of the number of the water bottle or the water quantity in room service.

Good value for money, breakfast was very nice for the price, everyone friendly, and I had a nice quiet night. If you want to go to the beach, you need a taxi, the hotel is close to the ferry terminal

Near to ferry, there’s a open air food court/ hawker just behind the hotel. A massage parlour n convenience store too. No grab service there so gotta get your own either from hotel or there’s tourist information centre around providing this or get contact of driver from your friends n family first. Will sure to be back in Bintan again in the e future!

Nil

Samuel was excellent at reception. In fact all staff were very good. Rita, Calis. thank you guys. I shall return.

Room was a bit small but the cheapest.

The staff were very friendly and the rooms were clean and comfy. The bed was comfortable as well. It’s inside Bintan Resorts area and location is kind of far from many places so really needs a mode of transportation like taxi service. The closest attraction is Treasure Bay about 15 minutes walk.

Recommended hotel for those who has limited budget but looking for high standard of cleaniness with very friendly staffs. Thanks to Agung, Joshua, Samuel, and the rest of staffs there.

my room not include breakfast. for me bintan island can do day trip, if u stay in bintan resort, no entertainment or cafe. u need go to lagoi bay. in surrounding prima hotel, just have food court.

my room have aircond problem, when i request to change bedroom, they told me need to pay extra due to i inform too late. then they give the fan. small fan, dont have a cover fan also. hahaha. very problem.

Second time staying here and as usual, Agung and the team (my bad! I didnt ask your name one by one) gave the best service, willing to move me to another room, etc. Feels like home!

Very clean and well priced hotel with very helpful staff. Sandi on the front desk was very helpful booking transport and providing suggestions on places to see.

location is great. just 5 mins away from Ferry.Room size accept for those who just want to sleep over with no window view on level 1.Hotel staff management are nice and friendly. And allowed our clean bicycle to be park in our room.

The extended hours shld be more flexible :)

The entire friendly staff, including Sandii, went above and beyond to ensure our stay was memorable. Sandii stood out for his remarkable attentiveness and resourcefulness, addressing our needs promptly and with genuine care.

The breakfast has not much choices. The foods always finished very fast and not enough staffs to replenish the foods constantly.

The staff San Di was very polite, helpful and sincere in assisting us (a group of aunties). The location of the accom was also great! Thanks for making our time there fun and memorable.- aunty

Nothing really.

Tried to check in early but they were too busy despite I was the only one staying there!! They provided me with a room without a window which I refused, they put me in another room on the ground floor. Was noisy & annoying. Checked into a different hotel as soon as I could.

The location of the hotel was good, located in a small town-like area surrounded by housing for the nearby resorts and hotel staff. Just to the right of the hotel entrance, there's a shop selling RotiO bread which is very good but their coffee is just meh. Behind the hotel is also a hawker center with local food and two convenience stores selling snacks and tidbits. Pricing for 3D2N was about 1,000,000+ IDR ($91 SGD)Staff service is also 10/10 and the room is big for what I paid. The toilet is superb, the water pressure is very strong and the water heater is very good. Toiletries such as soap, shampoo, and a small toothbrush kit are provided as well. We also checked in early for 200,000IDR ($17 SGD) because our ferry was at 8 am but check-in was at 2 pm, well worth the money spent to chill in the room.The Breakfast buffet consisted of local food like steamed white rice, stir-fried noodles, scrambled eggs, and a type of meat (Fish on our first day and chicken on the second). Included other things like cereal, bread (toaster is available), coffee, tea, and guava juice. Overall, not the best buffet but decent enough that you can fill up. TL;DR Good Location, Good Pricing, Good staff service, Very good rooms, Decent Breakfast. Overall Rating: 8/10 Would stay there again

There is not much going on there unless you take a taxi out for activities. Again, the place we stayed at was a housing area for resort staff. If you want to visit some of the tourist areas, it's best to get a taxi to bring you around. We had a great guy who brought us to where we wanted to go for 50 SGD for 5 hours.

Beds were comfortable and shower had good hot water.

We asked for an adaptor as plugs were all Singapore ones . Received one and it didn't work, so requested a second one whih worked "on and off". Also not very well so as we only got two free bottles of water , after long discussion on the fact we weren't really entitled to any more and would have to pay for two more, we agreed, but on check out they charged us another 36.0000 IDR for two small bottles of water. As we booked 4 rooms for our group, we were not impressed with this ! Also breakfast, they had no knives in the hotel for us to use to butter toast, had to ask for more scrambled eggs each time one of our group needed some. Just generally poor public relations, but hotel suited us for one night of a comfortble sleep. Woud have given a nigher score, except for all the above issues.

Good location with hawker centre and spa nearby. Very close to the ferry terminal

Room for single bed is small. No facilities such as gym and pool

The breakfast is good.The location is very near to the bbt port.The staff are friendly and polite.The price is very reasonable and worth for it.

The room a bit small.My mum room no.101 one of the electric socket unable to function.

The location is really good. And the staff are the best! Special Thanks to Ms.Rita,Sandy,Samuel & A-gong! You guys are the best! Thank you for making our stay very memorable. I would definitely recommend this hotel.