5-Star Hotel

The Pacific Sutera Hotel

1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, - Malaysia
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The Pacific Sutera Hotel
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$85
per night

5-Star Hotel

The Pacific Sutera Hotel

1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, - Malaysia
View Map

Top Amenities:

BeachfrontFree BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolSwimming PoolAirport ShuttleRestaurantFitness CenterSpaSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

7.9

Good

Based on 1194 reviews

Location Of Hotel

8.9

Hotel Cleanliness

8.3

Hotel Staff

8.3

Overall Quality

7.9

Show 1 Verified Reviews

About

The Pacific Sutera Hotel provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in.The resort offers taxi, car hire and shuttle amenities for your ease in navigating around Kota Kinabalu. When arriving by car, you'll be grateful for the on-site complimentary parking at resort.The resort offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by resort ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire resort.Smoking is permitted solely in the specified smoking zones allocated by resort. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at resort come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. Several chosen accommodations at The Pacific Sutera Hotel have a balcony or terrace incorporated into the room design.In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, resort offers a hair dryer, toiletries, bathrobes and towels within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at The Pacific Sutera Hotel. How about kicking off each day of your getaway with a delicious cup of coffee? At the resort, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at resort ensure that enticing and easily accessible options are constantly available.Visitors with specific dietary preferences can savor a variety of culinary styles at The Pacific Sutera Hotel, featuring halal choices to accommodate their needs.Upon arrival, make sure to explore karaoke rooms, bar and nightclub to experience enjoyable evening entertainment within the premises. Throughout the day, engage in the entertaining activities available at The Pacific Sutera Hotel. Make sure to discover the readily available beach at resort. Unwind and conclude each day delightfully by stopping by massage, hot tub, salon, steam room, spa and sauna, ensuring a soothing experience. Unwind by the pool at resort and cherish a leisurely moment.Enjoy a refreshing beverage al fresco at resort's poolside bar savoring your preferred concoction. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by resort.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

A valid ID is required upon check-in for verification of domestic residents booking at domestic rates. Guests may be required to pay full prevailing rate upon failure to do so. br/ The Guest including Minors(below 18 years of age) agrees to assume all risks associated with the boat travel to and from the Resort, and/or for participating in the activities at the Resort and/or patronizing the Resort, and shall release the Resort and/or its Company including its officers and/or employees from all and any loss, damages, liability, claims, demands, costs, expenses, personal injury or death, howsoever caused.br The above terms and conditions are governed by the laws of Malaysia. In making this booking, the guest agrees to submit to the jurisdiction of the courts in Malaysia at Kota Kinabalu, Sabah, Malaysia. br/ The property requires a refundable security deposit of MYR 200 per room per night upon check-in. br/ To all non-Malaysian residents that booking Family Escapade at The Pacific (Residence of Malaysia Only) rate will be subject to a penalty surcharge of RM 250.00 nett per room per night (stay period: now till 30 September 2024) and RM 255.00 nett per room per night (stay period: 1 October 2024 till 31 March 2025). Upon check-in, guests will be required to present their Malaysia Resident ID/PR to confirm their rate entitlement. Besides, this surcharge will be applied for all room type. br/ Age restriction: 18 age years and above for check-in br/ Kid's Tent is available upon request for an additional charge of MYR 80 nett per unit per night, subject to availability. br/ Stay for 3 Nights or More and Enjoy 2 Complimentary Rounds of Bowling.

Features & Amenities

Highlighted Amenities:

Beachfront
Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Swimming Pool
Airport Shuttle
Restaurant
Fitness Center
Spa
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services:

Airport shuttle (charges may apply)
Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Hygiene certification
Kid-friendly dining
Kids facilities
Kids safety features
Kids' pool
Non-smoking property
On-site accessible restaurants/lounges
Outdoor pool
Private beach
Refrigerator
Restaurant (special diets available)
Restaurant(s)
Spa services
Spa/sauna
Squash
Tennis court & equipment
Wheelchair accessible

Guest Rating

7.9

Good

Based on 1194 reviews

Location Of Hotel

8.9

Hotel Cleanliness

8.3

Hotel Staff

8.3

Overall Quality

7.9

Pros +

  • The location right on the beach. The access to Kota Kinabalu. The friendly and helpful staff. Breakfast was good, but the egg station was a bit iffy! Also, there were other hotels from the same chain which we could use.

Cons -

  • The room was well equipped but showed its age a bit. There were a few spaces where the wallpaper was separating, or bubbling up from moisture and the A/C control did not seem to adjust the temperature. Beach was also not clean.

Business Traveler (85)

Solo Traveler (49)

Traveling as Couple (271)

Family with Young Children (260)

Family with Teens (2)

Senior Traveler (16)

Group Traveler (64)

8
12/10/2024
The location right on the beach. The access to Kota Kinabalu. The friendly and helpful staff. Breakfast was good, but the egg station was a bit iffy! Also, there were other hotels from the same chain which we could use.
The room was well equipped but showed its age a bit. There were a few spaces where the wallpaper was separating, or bubbling up from moisture and the A/C control did not seem to adjust the temperature. Beach was also not clean.

Room Options

1/7

Pacific Deluxe Sea View and Sutera Mantanani Premium Chalet

356 sqft

Air conditioningBathrobe(s)Cleaning productsCloset

Room Details and Photos

1/8

Deluxe Sea View Twin Room

356 sqft • 2 Single

Air conditioningAlarm clockBathrobe(s)Carpeting

Room Details and Photos

1/6

Executive Suite

1131 sqft • 1 King

Accessible by liftAir conditioningBalconyBath or Shower

Room Details and Photos

Deluxe Twin Room with Sea View

sqft • 1 Single

Air conditioningSea view

Room Details and Photos

Pacific Club Double or Twin Room with Golf Course View with Club Lounge Access

sqft • 1 Double or 1 Single

Air conditioning

Room Details and Photos

1/6

Family Room

711 sqft • 1 Queen and 1 Single

Accessible by liftAir conditioningBalconyBath or Shower

Room Details and Photos

1/14

Family Room

969 sqft • 1 King and 2 Single

Additional bathroomAdditional toiletAir conditioningAlarm clock

Room Details and Photos

Location

The Pacific Sutera Hotel

1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu,