Inn Residence 18

Location. Near to street food and the wet market.

The room had no windows.

Place location and food accessible

Is not convenient for people with leg problems as room need to take staircase no lift available

Great position, nice room, confortable bed

No window in our room, some problems with wi-fi connection

Convenient to find food

The receptionist was very poor service don't ask too many questions her face will be dark. The room was dirty when I entered I saw a lot of hair on the floor and the bed was dirty me & my friends couldn't sleep because we itchy all over the night. Next morning I saw room service doing he cleaning so I tell him change the bad sheets WHO knew he wasn't change for me! He ask me to inform the receptionist when I asked the receptionist she command me to ask back the room service they kicked me around like a ball !! I booked two rooms, one for 3 persons and one for 2 persons. The 3 persons room is so narrow that they crammed in a single bed into it, it's impossible to put suitcases and can't move around. This is the worst hotel I've ever stayed in Penang and never give me satisfied from start to finish. I promise would comeback again!

Near shopping Center n Penang road

Room I stay got noises from toilet after others room using it…noisy even late night…

The room was super comfortableEasy to get food there are so many street foods and restaurants nearby The staffs are very friendly - she provide us what we request subject on avaibility Room was complete . There was nothing to complain about residence

Just the parking problem ...

The location

Toileteries not up to expectations and no hair blower

Good location. Near to Kimberly lane night market. Many choices of food at night

Difficult to find parking

The hotel is very good, excellent location, comfy bed, friendly stuff. Kept my laptop safe on the reception while I was exploring the city. No night club/karaoke/other noise around that would disturb my sleep (was staying there on the weekend), which is quite valuable.

All in all it was clean in the room, but there were some hair on the floor.Also there were no window, but after all at was a budget option, so, no complaints.

Location is near food stall and shopping center for walking.

Room not really sound proof and quite noise even after 11.00pm (children scream) and parking quite less.

other ok except for room location

rooms wooden window only cover with 1 layer of plastic n near to the street, super noisy

Nice location, clean and friendly staff, exceptional and very affordable to stay...

Very good value for money property. In a great location, in short walking distance to all the sights in the old town. One of the staff members was very helpful and gave us lots of assistance and advice.

It was a basic room and you get what you paid for - the room was small and windowless, and there was no fridge in room nor showergel/shampoo etc and water was not provided (except in the foyer where you could fill up a bottle yourself but water bottles would be appreciated). Room service wasn’t done while we were there but the staff were helpful and quick to provide towels etc when requested

Good location. Easy to get foods around the hotel area. Stay many times at this hotel. Will come back and stay here again.

clean and comfortable

parking is a bit difficult

Strategic place

Smell from toilet and stain on bed

The room is clean and comfortable.

No provided toothbrush,toothpaste and showergel too.

Good location. Nearby most food stalls.

Good Location. Center of city Georgetown.

decent place, with sufficient facilities

weak wifi, cant watch Netflix ground floor room can hear everything that’s happening in the reception area.

Location is nearby to viral's places by walking distance, hotel provide cosway water filter at lobby we can get hot and cold water very easy, bed and pillow is comfort, recommended for short staying with family.

clogged toilets, sheets not changed, limited tv channels,