Crowne Plaza Penang Straits City By IHG

Great location, nice breakfast, good facilities

Strategic location, very nice view, very good staf

Overall the hotel was good. New hotel and definitely comfy. Loves the mamak mee - please tell the chef!

The location is a bit far from shops, as we needed to get some toiletries etc. Walking is not comfortable, but bearable.

Breakfast was great and lots of variety. Staff was nice. Spacious. Easy parking. Very nice facing the sea view.

Less tv channel options

Breakfast is quite a lot and many choiceView from my room can see penang islandHigh Floor lobby with nice view of butterwothLot of parking spot

No late night Coffee housePool cant access after 8pmNo corridor and windows cant open for fresh airNo Valet Perking

I love that this hotel is new, the facilities are all in great condition and it definitely has that 5-star vibe. The view from the level 24 swimming pool is stunning. Breakfast was also pretty good, with lots of varieties. The AC was so cold that my husband and I ended up catching a flu

I think the room is a bit small for the price but still okay for the two of us. For those with small kids it might feel a little cramped. I didn’t really like the toilet pipe though, it’s quite stiff and hard to use

Even faced city, once you open the window, you can see tall building with less traffic. Very quite areas. I love it so much.

None of it

Pool and beach

A/C stopped working in middle of night and maintenance work for a while to get it fixed, when I raise this issue to front office they just didn’t care.

LocationAmbience CleanlinessStaffNoise free

Nothing to say

Big room, all facilities are awesome, bathroom is big, view was good. Surrounding was good.

Nill

Overall, the facilities are clean, nice, and comfortable. The staff is also very good. What I like the most is that the breakfast is awesome.

nothing much, maybe on the location wise is quite far from the attraction. Outside or nearby food store also quite far. Even at the downstair lobby only got zuss coffee.

Breakfast is super. quiet location, ample car park space.

Do not have a working desk, not convenient for businessmen

thoroughly enjoyed my experience — the location was perfect, offering great convenience and beautiful surroundings. The room was comfortable and well-appointed, and I really appreciated the chill, relaxing ambience throughout the hotel.The breakfast buffet was delicious with a good variety of options, and the staff were consistently attentive and welcoming. The shower facilities were fantastic, and I especially loved the use of Antipodes bath products, which added a luxurious touch to the stay. I also appreciated the excellent noise-proof windows, which made the room feel peaceful. It rained heavily that evening and I didn't hear a thing.

We loved the design and comfort of the hotel and our room. The infinity pool on the roof and gym had breathtaking views of Penang. Stunning

There was a steep tax fee for each day which was much more than any other hotel

Everything was great. They let me check in early because the room was already vacant. A refundable deposit of RM100 is collected upon check in. Room tv had netflix and youtube that you need to sign in to your own account. Can Chrome Cast and Miracast your phones too. Had a Mini fridge (empty), had an electric kettle, hairdryer and a clothes steamer iron. Room had Multiple towels too. If you are hungry :They have room service but very pricey. Cut fruits are Rm18 eventho its the same as what they serve during breakfast. There is also a bakery/cakeshop at GFLOOR at the IGH sales galery that sells cup noodles, mineral water, cakes n snacks. There is also a ZUSS COFFEE too. No worries as there is Alot of food available in the area. Can just order Grab, pick up at G-Floor and eat! There is also an ECO-SHOP Shop nearby! BREAKFAST was good, it was not amazing taste but it is still good. Had Both western and asian breakfasts. Pastries are meh. Nasi lemak was okay okay. Their TEH TARIK was bomb!! Oh and They serve almond milk too if you are lactose intolerant like me! The pool was also nice. Great view! We were also able to view to sunset from our room! Lastly, they are an environmental friendly hotel, so no plastic bags in the room. Do get some yourself from outside if you wanna dispose stuff.

No Mineral water in the room. The pillows get flat too easily. Their aircond is too dry. No tissue inside the room (only on the bathroom vanity and toilet) TV volume is slow even on its highest. The room coffee cup is too tiny! Only could drink 3 sips and finish ?Its a hotel so yea no balcony...

The staff were very accommodating when my plan was rescheduled, and when i asked if i can chcked out few hours later, if possible, they were okay. Would definitely recommend my family and friends from this place. Few mins from Butterworth train station and Ferry.

The view of Swimming pool is very good, can see George town over sea. The sunrise view is very beautiful as well.

the place is good and comfortable to stay.thank God this hotel available in Butterworth Penang as hard for me to find good and nice hotel to stay near by...hope other guest can taken a good care the facilities/room as all is brand new....

parking is spacious.... but the staff forgot to provide slip for free parking and i had to pay myr6.00but no worries still acceptable... the service from staff superb good and im so happy.feel welcome the moment i enter the lobby thank u,

The hotel staffs are very helpful, very comfy bed, very nice sea view, good shower and water pressure, very clean and have complimentary snacks.

Need to use different lift to go to carpark, room was a bit small for King size, no ground carpark.

Great place to stay and relax. Short trip to Georgetown on the ferry. Staff were extra helpful

The location of the check-in counter being on the 8th floor. Extremely unusual