1/72About
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.The hotel offers reception amenities including luggage storage and safety deposit boxes to ensure a comfortable stay for guests. The hotel's daily housekeeping ensures an excellent option for your stay. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay.In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, bottled water, instant coffee, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers.
401 Reviews
- Cleanliness
- 8.4
- Staff
- 9.0
- Location
- 9.4
What Guests Say
- “Strategic location, free parking and the room cleanliness. Unexpected the availability of choice in TV channels with the value that paid…”
- “The hotel is within walking distance of bars, restaurants and nightclubs”
Top Amenities
- Free Internet Access
- Free Parking
- Accessible Rooms / Facilities
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/3Petite Double Room
- Air conditioning
- Bath or Shower
- Closet
- Clothes rack
1/4Standard Triple Room
- Air conditioning
- Bath or Shower
- Closet
- Clothes rack
1/4Deluxe Family
- Air conditioning
- Air purifier
- Bath or Shower
- Closet
1/4Deluxe Double
- Air conditioning
- Air purifier
- Bath or Shower
- Closet
1/4Standard Double
- Air conditioning
- Bath or Shower
- Closet
- Clothes rack
1/4Triple Room with Shared Bathroom
- Air conditioning
- Electric kettle
- Flat-screen TV
- Hair dryer
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What Guests Loved
Based on 401 reviews
Pros +
- Strategic location, free parking and the room cleanliness. Unexpected the availability of choice in TV channels with the value that paid which serve for all types of races.
- The hotel is within walking distance of bars, restaurants and nightclubs
- nothing much may be due to the very tiny toilet
Cons -
- A bit scary feel on the current status in 1st floor which now closed for occupancy.
- I stayed in room 125 which is 3 meters from the reception. There is a gap of 3-4 cm under the door and there is no sound insulation. So it is constantly a noise in your room from people talking, etc. Sleeping was impossible for me. Pillows are too hard.
- The experience will be much better if the conception could suggest an upgrade of the room with extra fee at check-in. As the assigned room is tiny and the toilet is the smallest ever.
Strategic location, free parking and the room cleanliness. Unexpected the availability of choice in TV channels with the value that paid which serve for all types of races.
A bit scary feel on the current status in 1st floor which now closed for occupancy.
The hotel is within walking distance of bars, restaurants and nightclubs
I stayed in room 125 which is 3 meters from the reception. There is a gap of 3-4 cm under the door and there is no sound insulation. So it is constantly a noise in your room from people talking, etc. Sleeping was impossible for me. Pillows are too hard.
nothing much may be due to the very tiny toilet
The experience will be much better if the conception could suggest an upgrade of the room with extra fee at check-in. As the assigned room is tiny and the toilet is the smallest ever.
Very good location as the hotel is in the middle of the city. Easy access to famous Penang street foods, tourist spots in the city, souvenir shops, restaurants, etc. We can just walk anywhere within the city.Very friendly hotel staff - both security staff and reception team.
Need to take special care when using the bathroom as the floor is rather slippery. Same feedback for both rooms (we booked 2 rooms for this trip).
Very bad experience
The room is very small with one side of the bed pushed against the wall. The bathroom has no room for shower as the shower head is directly above the toilet seat. We can't even hang a towel in the bathroom as it will be all wet. Strange hotel policy with only one room card is provided. The room is super hot as it's west facing and we can't leave the aircon on as the room automatically turns the air con off once you leave the room.
The location is great, it’s just off the main road so you can’t hear cars or noise. The rooms were clean and comfortable. The staff are incredibly helpful, kind and friendly.
The bathroom was slightly small but it didn’t bother us.
Location
Furniture's are a bit old. Room is quite small but clean.
•Great location•Comfortable bed•Sufficient parking (for standard cars)•Friendly receptionistWaling distance to lebuh chulia, armenian street, komtar
•Small bathroom•Poor soundproofing•No charging plug near bed•No mirror in room (only in bathroom)•Parking crowded for large vehicles•Lobby not air-conditioned•No water refill facility
Location was great. Typical Malaysian mid level construction makes this place noisey at odd hours. Lots of tile and slamming doors at all hours from inconsiderate guests makes you think about returning to Malaysia without a bigger wallet. Too bad. The location and staff were great.
Lots of deferred maintenance here. I had to tighten the screws in my door lock as it wobbled upon entry. Any staff should see this and see that it gets fixed. I’m sure all the doors are the same.
Very quiet, in the middle of chulia street with plenty of restaurants and stalls around.Armenia street is not far away, as is the mosque and the jetty
Found some hair on the floor the very first day. Mot mine.
Great location, just 5 mins walk to chulia street hawkers. Nice heritage feel to the hotel.
There is no separation for the toilet and shower. The shower head is literally above the toilet. But nothing too bad, just weird.
The cleanliness and the location on Chulia Street at a very good price .
The only negative is that the fridge in the room does not operate cold .
Location is fabulous right near to all Heritage attractions. Clean rooms with white bedding and lovely towels make all the difference. Always stay here if possible when we visit Penang
Hot communal area however it did have small air con units for a little respite from the heat. Would love a fridge in the room
Very poor bathroom. Lack of basic furniture. Luggage on the floor.
Location. Heritage,
Good location, Good staff, friendly and helpful. Thanks Ms. Goh.
location
hard to find restaurant open around the area on the 1st day of chinese new year but that's ok because it's a festive day
Good location and clean room.
My 2nd room where my aunt used - her sleep was constantly interrupted on both nights by staff who were going in and out of the staff toilet where they spoke loudly and laughing.
The location
When enter the room, there was a strange smell and we need to open the window for air circulation.
Room was as expected, as advertise.. location is superb, all hotspot walking distance. room is clean . staff are friendly.. commended natasha.
The hotel is located in the heart of the Georgetown UNESCO Heritage site and surrounded by many interesting places and numerous varieties of foods. The room is clean with a comfortable bed though it could have been better with the shower system.
The WiFi signal is very weak in the rooms, but very fast and strong at the reception area. More WiFi routers are highly recommended.
Amenities & Policies
Amenities
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
A cash security deposit of MYR 100 is required upon check-in for charges or damages during the stay and will be refunded upon departure. br/ Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein. br/ Effective June 1, 2014, the Penang State Government will be imposing a Local Government Fee of MYR 2 nett per room per night payable directly to the hotel upon check-in (not included in the room rate and taxes stated herein). br/ Please note that Islam couples are not allow to do the reservation in the hotel if they do not posses the marriage certificate or the Nikah card. A damage deposit of MYR 100.0 is required at checkin. This will be collected by cash. You should be reimbursed on checkout via cash, subject to an inspection of the property.
Location
No 380 Chulia Street, Penang
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