Bellevue The Penang Hill Hotel, Bukit Bendera

Not recomended this hotel at all.. female indian receptionist was rude and very unhelpful.. the hotel management was also irresponsible and unwilling to help me with the online reservation problem.. they are not willing to help their guest!! veryy bad service.. i will not recomend this hotel to any one, pls do not book this hotel if you do not want any problem.

The breakfast was ok and simple.

The rooms r a total disaster, very old. Some rooms are without air con, the toilet flush did not work, the beds r hard and have bed bugs. The walls are dirty and the bathroom are not pleasant. Overall will not come again or recommend to others.

Location with nice view

It's old ,need for renovation

The location & friendly helpful staff

Room very run down, damp stains on wall. Not very clean, bathroom bin had not been emptied.

breakfast is good， the view is amazing. the staff kindly

NO，5 room not good， bed smell room ，not clean the trash，the shower cold

We stayed three nights and enjoyed every minute of it. The staff were wonderful - professional but warm n friendly at t

The servings we had were very much on the meagre side even if the food quality was good and competence of the chef clearly demonstrated. I urge management to consider addressing this as the prices charged here are at least twice of similar food at the food court. A can of beer for rm22 is hard to swallow when similar can at the supermarket is rm7.50. Again, I urge management to review its pricing policy.

Staff very friendly and helpful

Hair drops not cleaned in bathroom, water heater ELB light not functioning , wall fan is not working,

Food was what I expected. My stay brought back of my childhood memories of the 50 to 70s that I wanted to share with my wife. The beauty and peacefulness of Bellevue was what brought me there from Perth

Rooms and sitting areas, I believe they are to be upgraded soon .

Breakfast was good, but a bit pricy.Cozy ambient and nicely located with panaromic view.

Nice location with a wonderful view of Georgetown

Cleanliness of room to improve and air con to install to all room.

The view night & morning was awsome

Fasilities not complete, old style, no television

Setting of the restaurant was good, with very nice view of the city.

The stated price of the steamboat was RM58/pax in their printed menus, but they charged RM77 saying that their website price had the updated one. I booked the steamboat in advance having seen their printed menus, so I felt rather cheated.

Weather and the scenery

No TV and towel is not clean.No food available after 7pm

The Staffs were friendly and attentive They have water filter The food in the restaurant provided was good

It's old hotel... They need to improve on so many aspects of the building The rooms not cleanThe beds were dirty and had bad odour Its noisy... can hear people's conversations from out side..Not worth the money spend!!! Not recommendable for a stayThe management need to reassest the condition of the property Don't just charge expensivelyNeed to make sure it's worth the money spend

The room and bathroom are not clean, the fan is dusty. The sheets are also not clean. There are ants on glasses, plates and tables.

The hospitality. The staff are very friendly and helpful.

The room is a little bit dusty.I had problem during check in. My booking wasn't in their system. This is the 3rd time. Booking.com need to check the system.

nothing it is not cleaned. after we ask them to clean they gave us mob to clean our self. very dusty and dirty. not recommended for anyone to stay this place.

room, bathroom, beds nothing else to say like

The view around the hotel.

New Cuatomers MUST SEE!!!!!!!!!!!!!!!!!BECAREFUL.The actual total paid is difference from what stated in Booking.com app. The staff has told me, it is because of the gimmick marketing strategy, the commision.

Fantastic location, fantastic views, beautiful forest atmosphere at the restaurant garden. Bed was clean and good. Staff were very friendly. Suits an independent/solo traveller well: I actually do keep tidy after myself and don’t like housekeeping to come in daily, so this works for me.

As many reviewers have noted, the place is overdue for a refurbishment/renewal. Because of it’s dated-ness, night-time atmosphere feels heavy and uncomfortable.

The view at the back garden is exceptionally beautiful. The hotel itself is part of Penang history. So many history facts on the wall with pictures that help us to know Penang better.

The furniture is old and rusty. The room’s facilities are basic. No TV, no mini bar. There are ants nearby the window perhaps due to the small openings of the old netting installed at the window. The carpet is old hence thin, hard and discolored. There’s black mould on the ceiling. The moment you open the door, you will be able to smell the staleness of the room.