Don Alfredo

In total honesty, the location, perhaps? However, even then, only somewhat. The hotel is at the very top of a steep hill. Not for everyone. Furthermore, their are an ample amount of other fantastic hotels and hostals that actually know how to run their establishment unlike Don Alfredo. The issue here is that it is family run. Therefore, their sadly is an imense lack of seriousness when it comes to customer service. It is not taken seriously at all.

REVIEW from SATURDAY JULY 12 2025 OF DON ALFREDO HOTEL OLD MARBELLA SPAIN IN GENERAL: - flimsy air condition system- lack of updates, dated- late check in, not respected - weak breakfast- location situated at TOP of hill, not ideal for all ages - beyond rude staff There are A TON of hotels in Marbella, Old Marbella. This one however is to be AVOIDED. Horrible experience. Unfriendly staff. I hate to admit this but truly zero customer service at this hotel. DETAILS : Family run hotel. It is clear that the daughter of Juan, the owner, dislikes her life. She is beyond rude, grumpy, and totally unwelcoming. She even yelled at me for getting my luggage that were held in a public space next to the reception. The daughter then proceeded to yell and talk about my mother and I in spanish in the next room to her father, Juan. In general, after spending some time in Marbella, a lot of locals in Marbella / old Marbella make it very obvious that they are annoyed of tourists, especially tourists who do not speak fluent Spanish, even if tourists are respectful, and try to speak spanish, it is clear that they are completely annoyed in general. That said, we have stayed at 2 other hotels and had a fantastic experience (Old Marbella Hotel & A hotel on Calle San Ramon). Just be advised that this hotel is a huge no even if breakfast included (a piece of toast and jam with a boiled egg is all they offered). Your decision to make in the end. Simply keep in mind as to what to expect if you choose to book at DON ALFREDO HOTEL in OLD MARBELLA, SPAIN.

It was in a great location, easy to get everywhere by foot.

Overall, the property was pretty good. Although it’s on a quiet street there are still a lot of cars honking horns.

Excellent location in the Old Town & short walk to beach areas, public transportation.

Thin walls & ceiling, sounded like furniture being moved around late evening, early morning. As other reviewers have mentioned, breakfast was uninspiring, same every day. For first timers in Marbella, had higher expectations given the clientele, especially since it's family owned and run. I appreciate that it's been a long summer tourist season, but positive customer service & interactions usually result in more positive reviews & repeat guests...

Check in, location, parking for my motorcycle.

Perfect location great traditional Spanish atmosphere Continental Spanish breakfast plenty of choice to choose from

Stayed for two nights regrettably we didn’t stay longerDefinitely going back next yearWorth staying to experience the old town atmosphere at your doorstep

Incredible place! Great clean and comfortable rooms, quite big with comfortable bed. Room had sea and mountain views and strong air conditioning. Everything was great and exceeded our expectations. Beautiful location right across from the castle and the delicious breakfast was a lovely addition. Would highly recommend!

Nothing!

It’s in the old town and so close to the beach! Staff were amazing and so welcoming and always there to help! The breakfast is good I love that there’s outdoor tables to have your coffee with the view of the castle

The only thing is the pillows they just need to be more comfortable I truly had a trouble sleeping on them it wasn’t comfortable at all

Location excellent, breakfast basic but ok with excellent coffee.

Bathroom could do with deep clean, doors and corner on floors grubby

Location , staff were perfect , basic hotel but you have everything you need for your stay .Breakfast is good

Very simple accommodation but located very close to the old town under the amazing castle.Basic breakfast but perfectly adequate. Price excellent.

very close to the castle sea and old town with all the nice restaurants and bars

Staff is very nice and welcoming. Cozy room, nice view to castle from balcony, great location. Coffee and Breakfast very good. Excellent value for money.

Everything was perfect

The view of the Moorish Castle from my room was spectacular. The hotel is situated beautifully. You can walk straight into Old Town and have restaurants on every street corner. I also enjoyed the beautiful plants on the street side and the orange trees that were blooming, orange blossom (neroli) perfumed the air. This is an older hotel but well maintained. The bathroom is modern with a great shower. Nice breakfast with very good coffee and the staff was very friendly.

The guests in the room above me were very loud, shuffling furniture across the floor until late and up again early. As this is an older building with ceramic tiled floors the noise was horrendous.

Great place to stay. Clean, comfy room with breakfast. Kind stuff. We also did not have a problem park the car nearby for free.

My favourite hotel in Marbella, next to the ancient Arab castle walls. To one side a very impressive modern suspension bridge,great contrast. Comfortable beds, lovely new wet rooms,fabulous! Breakfast buffet the very best, cereals,all juices,breads,croissants,cold meats,cheese,fruit,yogurts,best coffee around,wonderful. The brothers who run it are lovely,charming gentlemen,it's my go to place several times a year.

My favourite place in Marbella,next to the ancient Arab castle walls with a modern suspension bridge on the other side, great contrast. Comfortable beds,new wet rooms, fabulous! Breakfast is the treat of the day, cereals,breads, croissants, fruit, yogurts, pates, cheese,cold meats and great coffee. The brothers who run it are lovely, educated men, so nice to talk to. It's my go to place several times a year ?

Lovely old style hotel next to the old Arab fortress walls,good sized room,comfy beds and fabulous atmosphere as its between the ancient ruins and the extension bridge .Breakfast is great, everything you could want

Fantastic location for the Marbella Old Town. Quiet area, Very relaxed atmosphere. The staff were helpful.

Room was fairly basic (expected), but some useful facilities were not present - e.g. water glasses, kettle. The towels were thin and small. The breakfast was disappointing especially the coffee. The hotel is old fashioned and feels generally tired.

Location was great, staff were friendly and helpful

Bathroom a little dirty especially the shower cubicle…..bedding was heavy and only one pillow and no spare. Breakfast basic but coffee was good

Basic facilities, but great location in the old town

Decent value breakfast although no hot food (other than toast)