Smeaton serviced Accommodation

The location.

Owner cancelled my stay an hour before I arrived and no refund was issued. Had to find a different accommodation.

I would like to start by saying that staying here was the biggest regret! The owner (not fit to run a lemonade stand) gave us the wrong room, and then told us not to contact him, because he was at the F***ing races! How unprofessional. The rooms seemed like they had been cleaned by a child, and I may as well have stayed at HMP Liverpool.

Bedding seemed clean and beds weren’t uncomfortable

The room is an old corner shop so there are roller shutters on all windows like being on cell block H. With a light above the door that you can’t switch off so it was like sleeping with a street lamp in the front. This was more apparent as the night went on and it sounded as if upstairs was having a roller skating party in the room while at least 4am. No number on door so we had several people trying there key in our door. Lots of broken appliances and chipped furniture including the radiator leaking in the front room. Our friend nearly fell thru the bed as when she sat down there was a giant dip. No tv remote to use the tv. Most of blinds broken. Small kitchen with no sink. Dirty mop and bucket left in front as we walked in I gipped. None of us even attempted a shower in there we left early the next morning and showered at home.

Nothing, looked absolutely nothing like the photos, all the walls were cracked and dirty, the floor was sticky, ever surface was thick with dust. The fridge was turned off and had rotten food in it. No toilet roll.

The whole room was disgusting and looked like it hadn’t been cleaned for months, food going rotten in a fridge that was turned off.

Ideal stay for a game at Anfield, easy access, comfortable

Everything was good

The location was perfect. Easy access and secure room.

The bathroom was freezing and the smell of drugs was overpowering.

The room was clean and decent but don't think the price reflected the space.

Small room and the pillows were very flat with no spare pillows so made it uncomfortable

Location was fine but didnt stay at property so could not comment on what the accommodation was like inside.

Bad communication with landlord/owner. Our engineers could not find the property so I messaged owner but had to wait for them to come back to me. Eventually found property and had to ask for the pin code to get in. Advised keys were in the lock box. Unfortunately they weren't. Our guys had had enough hanging around so drove back to the midlands. The keys were apparently with the cleaner who was in the property at the time of our guys arrival. Surely cleaning should have been done prior to arrival. Once the cleaner had finished we were advised that the keys were back in the box but at this point our guys were heading home!

Worse place I have ever encountered, could not stay in the bad conditions, need a refund asap

Nothing was up for scratch, dusty, black mould, shutters are down, can’t open windows, no kitchen facilities, no plates or cutlery, stinks of weed and people playing loud music and swearing, water was leaking from the light fitting in bathroom. My 2 young kids could not stay there

This property was a misale. I couldn't allow my son to stay somewhere like this where previous reviews said there were drug parties and all sorts of scummy behaviour going on.I've made a complaint to booking.com but surprise, surprise heard nothing back. Garbage

Garbage

Didn't like anything - we got there and waited until 4.30pm (check in was at 3pm) and no one was there - there were loads of people waiting complaining they had been on to booking.com who advised it was a scam!

We couldn't get in the property waited from 3pm until 4.30pm and had to leave so never used it! Still haven't had any money back despite complaining

Good location to the stadium. Good size apartment.

Broken door lock. Very loud neighbours upstairs at 3am. Other guests that were booked to stay got their booking cancelled upon arrival with no where else to go. Very expensive for the quality.

Horrendous

Beware, do not book this accommodation!! Potentially fraudulent activity. We arrived at the property and couldn't gain entry, but nor could about 8 other people! We were all stood outside trying to contact the owners with no success. The property looks really scruffy from outside and is in quite a rough area so it was probably a blessing in disguise!! Currently in contact with Booking.com customer services still trying to get our money back after a week.

Nothing, 20 minutes before my check-in,they have cancelled my booking!

Everything, it was very stressful, communication was bad, and I would recommend avoiding this place if you can.

Do not book this it's a scam , you can't get in as someone lives there, no one answers phone

Scam

Avoid - this is potentially a scam property!

Property overbooked by about 20 people. No access codes provided til too late. No contact from owner. Email bounced back undeliverable. 2 rooms taken by residents so less availability. Owner not accepting responsibility for issues on the day. Had to rebook somewhere else at short notice at further expense.

The building was large with 3 comfortable double beds.

There were metal shutters on all the windows, which wasn't a good sign about the area. In the tea coffer jars there were empty coffee sachets. There were 4 laundry bags in the room filled with dirty bedding. None of the doors were numbered.

Awful - avoid avoid avoid

Poor location. No proper communication. Locks didn’t work on either doors internal or external. Plaster peeling off walls. Ripped & dirty sheets. Headboards not attached. Shower sprayed water over bathroom and it didn’t drain. Bright green lights in bedroom on ceiling. Noisy. Steep unsafe stairs.

The beds were comfy.

Door to room wasn't great needed new lock. The front door was never locked at night-time. Really noisy people staying above. No soap in bathroom. Owner didn't give us code to get in till 3.20pm/ 3.25pm. Didn't answer when trying to ring him.

Absolutely awful. How can you sleep in a room that has a neon light that won’t turn off, and people

The smell of weed constantly. The noiseThe neon lightNo sinkNo mugs