4 Star Hotel

The Queen at Chester Hotel, BW Premier Collection

City Road, Chester, - United Kingdom
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The Queen at Chester Hotel, BW Premier Collection
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About

The Queen at Chester - Beautifully connected – Since 1860 With new jewels in our crown following a sparkling new £5millon refurbishment to public areas, Queen bedrooms and installed air conditioning. Welcome to the original railway hotel. Since 1860 we’ve been creating wonderful experiences for discerning travelers, located at the gateway to Chester we provide a welcome and stylish escape, a place to rest from your journey, and a luxurious and well-connected base to make the most of Chester and beyond. The hotel is famous for its rich heritage, stunning public areas serving great food, afternoon teas and signature cocktails, with its hidden gem – the terrace, a tranquil oasis in the heart of the city. Built opposite Chester station to serve first-class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was said to be the first skyscraper of its time. Since opening in 1860, its hosted guests such as Charles Dickens, Cecil Rhodes and Lillie Langtry. All of our bedrooms have complimentary Wi-Fi a TV and 24-hour room service. The hotel also has 8 conference rooms to choose from, ideal for any event, meeting, or wedding.

Guest Rating

8.2

Very Good

Based on 5,293 reviews

Location Of Hotel

9.1

Hotel Cleanliness

8.7

Hotel Staff

8.9

Overall Quality

8.3
Show 5 Verified Reviews

Room Options

1/3

Classic Family

237 sqft • 1 Double and 1 Single

Air conditioningAlarm clockBath or ShowerCarpeting

Room Details and Photos

1/2

Classic Twin

259 sqft • 2 Single

Air conditioningAlarm clockBath or ShowerCarpeting

Room Details and Photos

1/14

Superior Double

173 sqft • 1 Double

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

1/4

King Suite

259 sqft • 1 King

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

1/9

Family Room with Two Double Beds - Non-Smoking

528 sqft • 2 Double

Air conditioningBath or ShowerBody soapCarpeting

Room Details and Photos

1/2

sqft

Bath or ShowerBathrobe(s)Body soapCarpeting

Room Details and Photos

1/2

Classic Single

183 sqft • 1 Single

Air conditioningBath or ShowerCarpetingCloset

Room Details and Photos

Guest Rating

8.2

Very Good

Based on 5,293 reviews

Location Of Hotel

9.1

Hotel Cleanliness

8.7

Hotel Staff

8.9

Overall Quality

8.3

Pros +

  • Location and service! Rooms have enough space for a family!
  • Spotlessly clean & great location.
  • Room

Cons -

  • Food/drinks in bar was costly
  • Bathrooms need more towel racks. No CNN on TV which is watched by many not just USA visitors.

Business Traveler (309)

Solo Traveler (548)

Traveling as Couple (3273)

Family with Young Children (1372)

Family with Teens (1)

Senior Traveler (45)

Group Traveler (717)

Total (7838)

10.0

Miguel

Posted on: 10-16-2025

Location and service! Rooms have enough space for a family!

10.0

Nancy

Posted on: 9-16-2025

Spotlessly clean & great location.

10.0

Verified Hotel Guest

Posted on: 6-27-2022

Room

Food/drinks in bar was costly

9.0

Verified Hotel Guest

Posted on: 9-19-2018

Location and service/food was good!

Bathrooms need more towel racks. No CNN on TV which is watched by many not just USA visitors.

Top Amenities:

Free Internet AccessHealth ServicesRestaurantFitness CenterSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are allowed upon request. Charges may apply.

Important Info:

For hotel guests, located next to the hotel is a pay and display car park. Details of costing and parking procedures are listed below for your information and are available in the car park. Please note that the car park does not belong to the hotel. Car parking is available: Monday to Thursday 24 hours is £13 Friday to Sunday 24 hours is £15, payable on the machine in parking lot or using the QR code which is located at the reception desk. The dinner supplement is not available on New Year's Eve.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Restaurant
Fitness Center
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services

Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Hygiene certification
Kid-friendly dining
Non-smoking property
Pets allowed (charges may apply)
Restaurant(s)
Spa services
Wheelchair accessible

location

The Queen at Chester Hotel, BW Premier Collection

City Road, Chester,

Top Hotel Destinations

$95
per night