Arena an der Friedberger Warte

Very nice. Clean, comfortable beds, nice bath, delicious breakfast, good location, nice stuffs. Very very good city hotel with budget friendly price

The only good thing - and has nothing to do with this awful hotel except location. Theres a great restaurant nearby called Innenhof und Apfelwein Restaurant. Its a must go. Frankfurter Schnitzel with green sauce with fried potatoes or french fries and meet up with lovely locals. Staff in the restauant is the absolute best and very attentive!

Staff incapable of communicating with customers in basic english. You need to know German to be able to get across. One person in reception in particular is very rude and lies. He told me I was the only one to complain and out the 5 other guests I talked to - they all complained. He was trying to gaslight me (and others) and was just the absolut worst nightmare! He needs to learn some manners or you might as well close down the hotel.The "Manager" was suppose to call me - and I had no one call me in the 4 days I was in Franfurt. No efforts what so ever was done to correct the inappropriateness of the situations occuring. When you book - they will promise things that they are not able to keep - and 700EUR for 3 nights - you might expect just a little bit of comfort - well there was NONE. The bed was big - but cheap and no comfort and the sheetprotectors in the bed are all curled up - its like lying on gravel. The pillows are the cheapest versions possible and are all knots.The room (205) that was suppose to be the BEST was absolutely horrific! It looked nothing like the pictures (it was all crammed - no space) and McDonalds parking just outside with alot of noise ALL NIGHTS. Partying and arguying all night- and thin walls and no effort to close noise out - absolut horror. When the tram passes every 12 minutes it feels like the breaks are hit in the room. The walls between the rooms are so thin you hear other guests snoring, farting and even low conversations! It really is that bad. I would not stay here again - not even if I was paid to. There is even more negative feedback to give - but I cannot be bothered with this awful place - not even one minute more! Do not stay here if you need to be well rested and/or want a comfortable stay!

Clean and good location

Smaller room and no bath up

Great breakfast plus its location to the US Consulate was helpful. Very nice and friendly staff as well.

Good value for money. Very clean, comfortable beds. Close to city Center and old town. A few green areas and restaurants nearby.

Breakfast a bit limited if you are vegetarian or socially Vegan.

Nothing, terrible experience.

Shortly after arrival, we found a dead insect - maybe a bed bug - in the sheets of one of the beds. As we do not want to risk bed bugs, but also not want to sleep in a bed with another dead insect, we left the hotel. The hotel did not provide a refund. Terrible hotel.

The hotel was nice furnished and clean!!!Good location inside that city.We didn't had breakfast.It wasn't included at the price.

The staff it wasn't very helpful and they weren't enough for a very busy hotel like it was .When we arrived it was raining very heavy!!We couldn't open the parking gate and we had a disable person with us in wheelchair.And the reception wasn't near the gate.There wasn't not one disable parking space!One of the staff told us that we can order pizza for dinner,to make for us.It was in the hotel's leaflet,in our rooms!But another one told us,that he was alone and very busy to do it.It was very unpleasant all this.All the behaviour was very unprofessional.

Location parking easy access to supermarket and gaz station

The room was small for 3 there is no water kettle to make coffee otherwise everything was great

Location and cleaniness.

Its not worth for the price.Too small,I didn't even have space to open my luggage.

The ONLY reason to stay here is its proximity to the US Consulate, which is around the corner. If you have a 7AM appointment at the US Consulate, it is a 10 minute walk away, which is convenient, especially if have to go there with children. That's why I booked it for my family. This means you save the time and cost of a taxi ride at 6.30 from a cheaper hotel to the consulate, and you can also sleep a bit longer.But in terms of what you actually get for the money, this hotel is not worth it. We had two rooms, a regular double and a family triple. The rooms were simple but clean--we didn't need much. HOWEVER, the triple was in the attic level and the roof window had NO light protection. No one could sleep all night, negating any benefit of being closer to the consulate. The double was better, but also very bright. The hotel itself is on a major road--two car lanes in both directions plus a Strassenbahn and bus route in both directions.So it really all depends on why you are booking here--if you want to be 10 minutes away from the consulate entrance, it might be worth it. Given prices in Frankfurt, it probably wouldn't have been cheaper to stay further away and pay for roundtrip taxi fares to and from the hotel and consulate. But early morning consulate appointments are really the only reason to stay here.

Passable

The heating was off at night, so it was very cold. There were burn marks on the floor, but the staff said they didn't know about it, which was surprising.

Location near US-Consulate.Room was big enough for the 4 of us (2 Kids, 2 and 5 years old)

Location near US-Consulate.Room was big enough for the 4 of us (2 Kids, 2 and 5 years old)

I like how clean it was and the location

I think it was a misunderstanding, however during the check in, the guy a the reception told me that breakfast was included. Next day during my check out, I had to pay for it. I didn’t want to make a big deal about it but I was sure that it was included on my booking. I looked up afterwards, and it was included.

Super clean.

Not a welcoming place. Arriving at 1 pm (checkin at 2 pm) I expected to store luggage inside and wait or perhaps go for a walk. Found all doors locked, no way reach reception, which seemed empty. Waited outside till checkin.

Welcoming staff and very comfortable rooms. Cleaning staff were excellent. Close to trams for easy access to city centre.

Better Hotel Signage

Welcoming staff and very comfortable rooms. Cleaning staff were excellent. Close to trams for easy access to city centre.

Better Hotel Signage

I enjoyed my stay. I booked a comfort single room as I was out most days seeing elderly friends near by and the hotel was in a great location for me to bus / walk to their residence and it also has supermarkets near by and a McDonald's next door if you need. The bathroom was really clean and modern with a great shower, the bed was comfortable and the hotel was quiet which was a big plus! The breakfast was great and good variety.

I enjoyed my stay. I booked a comfort single room as I was out most days seeing elderly friends near by and the hotel was in a great location for me to bus / walk to their residence and it also has supermarkets near by and a McDonald's next door if you need. The bathroom was really clean and modern with a great shower, the bed was comfortable and the hotel was quiet which was a big plus! The breakfast was great and good variety.

Location, very friendly staff and clean and comfortable room.