MY CLOUD Transit Hotel - Guests with international flight only!

Ridiculously expensive Checkout in at only 6 pm. Checkout by 8 am Really? No food. Out of Maxine. Room average size closet.

Comfortable bed. Quiet. Nice shower. Adequate heat

No complimentary coffee or tea. Had to to the lobby and buy it or leave the hotel and find Tim Horton's. Very irritating.

Loved the window, comfy bed, and quiet hall! The coffee and tea station was lovely as well, and the shower was nice and warm.

The all in one soap did not make my hair happy. I also had trouble finding food options nearby.

It was clean and a good place to stay within transit area

Didn’t find it easy to locate. There was some signage and then it stopped. We didn’t realize we would have to go thru security

Our three-week stay at “Cosy Haven attached to a Million Home” was absolutely wonderful. The apartment is inviting, comfortable, and very well equipped for both short and longer stays. The interior is tasteful and thoughtfully designed, creating a truly relaxing atmosphere.The location is excellent. The neighborhood is calm and family-friendly, with parks and playgrounds within walking distance. We enjoyed taking walks with our child and loved the festive Christmas decorations throughout the area. Daily necessities and services are all close by and easy to reach — including restaurants, cafés, grocery stores, banks, downtown, and local attractions.Communication with the host was seamless. He is professional, attentive, and quick to respond.Overall, this property offers a great combination of comfort, style, and convenience. We had a very pleasant experience and would gladly recommend this place to anyone looking for a welcoming and well-located stay.

The room was very clean and staff were helpful! I recommend if you have a long layover at night.

The fact that they close at 10pm. If my flight was a bit delayed then i wouldnt have made it.

In transit area, well priced for the location.

The rooms are small. Also, I needed to enter the transit area to access the hotel, and I could not do so with my large travel bag, as it was too large to enter the transit area. If you can’t check your large bag the night before, and your have it with you, then you have to put it in luggage storage overnight, as you can’t enter the transit area with anything larger than a carry on. That was a bit of a bummer, but if you are on an overnight layover and do not have a large bag this would be convenient.

Clean

To hard to get to and leaving at 8 am was too early

Convenience, the hotel is in inside the transit area.

The transit area closes at 10. At 9.15pm was not possible to find any restaurant open, a sandwich from the kiosk was possible.

Very conveniently located for a quick turnaround flight. Easy to find in the airport. Courteous front desk staff. Enjoyed free coffee/tea. Rooms are small but all you need for a short overnight stay. Comfortable beds. Great bathroom. Nice TV.

Price seemed a little on the high side but you can’t beat the convenience.

I liked the location and round the clock service available at the hotel. Loved the goodies kept for snacking at the check-in counter since I was jet lagged and could snack very late at night.

The AC wasn't very responsive was an observation.

Convenient. I had an overnight connection and I like being able to roll out of bed already be at the airport behind security

Love the convenience of a terminal hotel for an overnight transit at the airport! Room was small but very clean and comfortable. Had everything I needed. Front desk staff were friendly as well. Would definitely stay again!

No better way to do a trans-continental flight with layover in Frankfurt. Slept a full 8 hours while waiting for the connecting flight. Turned 36 hours of sleep deprivation into two normal days.

Covenience of location, friendly staff & cleanliness.

Rooms are incredibly small. I wish there was the option of slightly larger rooms for families with children.

Clean

Small and Suffocating room, floor has very high risk of fall, too overpriced, no facilities in the room not even a phone

Clean comfortable and not needing to leave the security area is brilliant! A bit pricey, but when you're considering a short overnight in Frankfurt it was a life saver.

All good!

The rooms are very nice but unfortunately the airport itself closes around 10pm each day so there are no facilities for dinner in any nearby food facilities for those that arrive later. Breakfast however is available as the airport reopens by 5 am.

Clean room. I’m a stickler about having a clean room — especially when it’s a transient hotel and you’re not sure about what’s on people‘s bags or shoes (as in what is it beg bugs, etc). It was easy to find at the airport — and I had never been to the Frankfurt airport before. Most importantly, the manager, Marcel, went above and beyond and helping me out. When I booked online, I misread the hours I needed to stay. I needed a 8am to 8pm — and accidentally booked the opposite. I arrived at the hotel at 7 AM exhausted after a nine hour flight. I was worried the hotel would be booked up and I wouldn’t be able to stay. Marcel simply said with a smile, “let me see your passport and ticket — just give me everything.” he noticed my birthday was the next day. I mentioned I was turning 40 and traveling to South Africa. Not only did he secure my room for the day, after I woke up from my nap, I opened my door and found that he left two small bottles of sparking wine with a Happy 40th Birthday message. He took time out to do this and days later, I’m still touched and grateful for what Marcel did. If I stopped through Frankfurt again, I will definitely stay here. Above and beyond service by a very sweet gentleman.

Very comfortable, clean and quiet. A little pricey but not enough to prevent staying there. We got much needed rest after a 11 hr flight with an additional 7 hr layover.