About
This 4-star hotel in central Frankfurt offers rooms with free internet accessible via cable. The Zeil shopping street is a 3-minute walk away. The Grand Hotel Dream Main City Center has satellite TV. Conveniently located, the tram and underground connections of the Konstablerwache square are a 3-minute walk away. The Messe exhibition center can be reached by car in 10 minutes.
326 Reviews
- Cleanliness
- 7.7
- Staff
- 8.6
- Location
- 7.9
What Guests Say
- “Proximity to attractions.”
- “This is a slam. The picture is fake and improved with photoshop. This is a not even 1-star hotel.”
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Double Room
- Accessible by lift
- Adapter
- Bath or Shower
- Body soap
1/4Deluxe Double or Twin Room
- Accessible by lift
- Adapter
- Bath or Shower
- Bathrobe(s)
1/4Family Room
- Accessible by lift
- Adapter
- Bath or Shower
- Body soap
1/4Single Room
- Accessible by lift
- Adapter
- Bath or Shower
- Body soap
1/4Deluxe Single Room
- Accessible by lift
- Adapter
- Bath or Shower
- Bathrobe(s)
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What Guests Loved
Based on 326 reviews
Pros +
- Proximity to attractions.
- This is a slam. The picture is fake and improved with photoshop. This is a not even 1-star hotel.
- Staff were very welcoming and did everything they could to assist. Location is really good - 5 minutes walk from the ziel street. Breakfast was ok too
Cons -
- The carpets were sticky. Area seemed a little rough returning to the hotel at night time. The bar/restaurant we¿re not open at the times advertised. We selected this hotel due to an advertised hotel shuttle. A hotel shuttle is not available/ ¿40 if availa
- Everything was disgusting. The place is full of trash, dirty and very bad! I’ve been into hundreds of places, but this one is the most disgusting place I’ve ever been. They have charged me 460 € per night and I couldn’t even stay for the whole paid period, because of the dirt and the smell. For everyone- Avoid this dirty and disgusting place!
- We came in hot days and there is no air conditioning which made our stay very unpleasant despite the above. They tried placing those mobile ac units in our room which didn’t do anything. There was city construction next to the hotel which was noisy at times
Proximity to attractions.
The carpets were sticky. Area seemed a little rough returning to the hotel at night time. The bar/restaurant we¿re not open at the times advertised. We selected this hotel due to an advertised hotel shuttle. A hotel shuttle is not available/ ¿40 if availa
This is a slam. The picture is fake and improved with photoshop. This is a not even 1-star hotel.
Everything was disgusting. The place is full of trash, dirty and very bad! I’ve been into hundreds of places, but this one is the most disgusting place I’ve ever been. They have charged me 460 € per night and I couldn’t even stay for the whole paid period, because of the dirt and the smell. For everyone- Avoid this dirty and disgusting place!
Staff were very welcoming and did everything they could to assist. Location is really good - 5 minutes walk from the ziel street. Breakfast was ok too
We came in hot days and there is no air conditioning which made our stay very unpleasant despite the above. They tried placing those mobile ac units in our room which didn’t do anything. There was city construction next to the hotel which was noisy at times
The breakfast was good. Different types of cheese, breads, croissant, different spreads, coffee, tea, oats etc. The staff is also nice and helpful.
There were people eating dinner in the reception, which smelled awful. The decoration is very distasteful, both in reception and in rooms. The towels and the bed linens in the rooms were dirty. Other than breakfast, it doesn't deserve 4 stars. And the hotel was under construction, which started early in the morning, which they didn't mentioned before booking.
Staff was niceBreakfast was good but don't have much alternativesLocation was great
Breakfast alternatives
The Hotel was very central which made the Christmas Markets and the town center only a few minutes walk away. The trams and train lines are also beside the hotel which would give you easy access to travelling around the city and on to the airport. The staff were very friendly and easily helped us with any queries we had. We will definitely stay there again when we come back to Frankfurt.
Great small hotel with very welcoming staff. Easy walking distance to shopping area and Christmas markets.
The only negative is that the road it’s on is a back street.
The staff was so accommodating. They made me cry with their kindness!The room, spacious and comfortable. Beds and linen yummy.The breakfast, included, was hearty and varied. Close to everything!A++!
Did not affect our stay; however, surrounding construction was a bit to negotiate at first. Would not let that stop me staying there!
Convenient location.Easy to get to.
A bit tired and in need of a refresh, but clean and functional.
location is perfect
Some constructions noise near to hotel roomKey door need to reactive every 2 days
Bad
There is mose all over staff was offul and bar was just with beer
Close proximity to everything that was interesting to us
Unfortunately lots of construction going on , but the staff was very courteous
Location to metro station is awesome, kind staff and very good breakfast well appreciatedWifi worked very well too.
It was an aweful experience the taxi could not even drop me near & there was a gang of people . Felt very uncomfortable! The hotel was completely covered in scaffolding Aweful !!
Everything
Inside hotel were good, staff are all helpful and kind..
The property from outside is not presentable and not what i am expected..completely diffirent from the picture..but anyway, 2days stay is not bad..but no more next time !! not for us
All good well laid out well looked after by staff
All the scaffolding on the street outside and around the hotel and footpaths
Staff were very polite
Area was pretty run down and a lot of building going on right next to hotel - but it wasn't noisy.
Location was ok
The conditions are definetely not 4 stars. Breakfast was minimal, no snackbar in the room or even a bottle of water
The hotel was clean, stuff was nice and easy going. Top location. Breakfast was good which rounded up my experience to b
am writing to express my concerns regarding the cleanliness and overall condition of my room during my recent stay at your hotel. Unfortunately, the room was not clean, and there was a foul smell present. The blankets appeared very dirty and seemed not to have been washed in years. Additionally, the air conditioning unit was not functioning properly, making my stay uncomfortable
Amenities & Policies
Amenities
Media & Technology
- Free Internet Access
Transportation
- Airport Shuttle
Health & Safety
- Health Services
- Daily disinfection
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 3 stay free with cot. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note that breakfast will not be invoiced separately. Please note the credit card used to make the booking must be displayed at check-in, or else a security deposit will be charged. A damage deposit of EUR 50.0 is required at checkin. This will be collected by cash. You should be reimbursed on checkout via cash, subject to an inspection of the property.
Location
Albusstr. 9-11, Frankfurt
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