Hotel Isabella

Cheap and clean. Good location. Good parking.

Central location

Rust on the towel rack, in the shower in several places, grout dirty.

Total scam.

After paying for the hotel on the booking website, they informed me that they only accept cash payments. They don't speak English, there's no one at the reception, and when you notify them of your arrival time, they don't care—no one will check you in. It seems these people don't even understand how booking systems work. They come up with all sorts of excuses. I highly do not recommend this hotel. The owner didn't even check me into the room I had paid for, and now I'm wasting my time trying to get my money back! Total scam.

Passable

Pubic hair on the wall in the shower.Light over the bed didn't work or not clear where the switch is.WiFi on TV, but not on a piece of paper (booklet, prospect, card, etc) on a table. I don't really watch so it was not my first place to look at.WiFi under 4mbps!!! Ideally I want 50Mbps, but wouldn't complain if it was 25, but 4.5mbps is unacceptable.

Clean rooms, responsive staff on the phone

Having to call the staff on the phone to check in

The hotel was cheap. The room had beds, four walls and a ceiling.

No one was there to do check in. The person on the phone didn't have strong English. The person on the phone directed us to room 10. There was already a man in room 10. We were then directed to room 18 which hadn't been cleaned and reeked of smoke. The only room left was 17 which was a double. We had booked a twin as we are two 6'2" males that are not in a relationship.

Rooms were clean, toilets ok.

We booked two twin rooms and were given two double rooms which led to a very uncomfortable and awkward experience. We had selected check in at 2pm, nobody was there and it took us 1 hour to connect with the phone number they provide. Said breakfast was included yet when we turned up they turned us away. Due to the late check in we missed a booking at a bar for football and lost a 100 euro deposit. Would not recommend to stay here, poor location and extremely poor service.

I do not recommend!

Room dirty, bad smelling, a lot of moisture!I persistently asked for the invoice and received nothing!Very bad experience!

The quality of the rooms is average. on the other hand, the workers at the reception are very fair and orderly, they try to help in everything and are direct

All the people from hotel were extremely nice and helpful during all our stay. Breakfast was various, delicious and had also fine coffee. Even though the hotel has certainly some years, the rooms were nicely prepared and cleaned everyday. You feel spirit of family owned and preserved space inside. The place is little bit hidden, so it is also silent, which is great for good sleep. We certainly come back.

It was very nice to meet a pleasant receptionist every morning. She served tasty breakfast also and helped us with usefull informations about the city and bus/s-bahn connection. Comfortable beds. Free parking parking in the hotel yard.

If they can be little bit more precise in cleaning of rooms, especially bathrooms it would be perfect. It was nod bad in general, but some details spoiled the overall impression.

Silent hotel !

No workers in lobby Noone is there.

I was not able to see Heating systen in my room (Heizung).

Friendly and always reachable staff

Very small compared to to the shared picture , tiles in the bathroom was broken

The receptionist didn’t pay any attention on the time i had arrived , she was busy on a video call

friendly staff and helpful with finding the hotel, clean bathroom and bed, a lot of space, all necessities in bathroom, nice hot shower, beds comfortable

Could be improved in cleanliness (under the beds), floor mats for bathroom, and the room could be made to look nicer just with small changes.

The quiet

The rooms need air change. Keep the window open for fresh air.

Excellent facilities for the price

I'm a side sleeper and one pillow hurt my shoulder

Liked the room , clean

First time I loved it. Second time not a good room. No internet connection

It was cheap. It has a good location and connection to the city centre.

The floor was filthy and the stuff was almost not in the hotel.

The property is clean. Room has enough space.

I booked a room with breakfast. The property did not inform me in advance that they are not going to provide breakfast. I came to know when I checked in. They informed me if they served breakfast, it would be usually bread, bretzel, juice, egg and musli. Not an international breakfast buffet usually served in big 3 star hotel. However, they compensated it making the parking free. Instead of any compensation, I would be happy if they informed us earlier, then I had a chance to book some other option.