Citadines Toison d'Or Brussels

Location near metro station and 20 min walk to the main square

I had found something that looked like mold above the tub, I informed the staff and they said they would take care of it, but am not sure if they did as it was still there. I unfortunately didn't have the time to ask the staff again.

It's right next to the metro and a good walking distance to downtown.

The window insullation was pretty bad and we could hear everything that was happening outside.

Excellent location - close to the metro and only 15 minutes or so from the center. The room was very elegant and very clean. The bathroom has towels, shampoo, as well as a hair dryer so you're covered. The kitchen has a frying pan and a cooking pot so you can also prepare meals if you don't feel like eating out. The staff are nice and helpful, Fabrice was kind enough to recommend some places for us to check out, big shoutout to him. The soundproofing is also great since we didn't hear any noise from the street. Overall I loved it, and I'll definitely be returning if I find myself in Brussels again. I hope their standards are this good in their other hotels too.

Nothing to complain about.

Location. local restaurants and supermarket (two minutes round the corner)Coffee station in lobby. Metro and buses. Staff helpful and knowledgeable

Needed a non slip mat in bath (Very slippy). Could have done with a dish cloth.

It is very clean and spacious. And the staff were helpful. The location is great for anyone who is traveling.

It doesn’t have a designated smoking area. And the price of the breakfast buffet was exaggerated.

Location

Despite taking my money they had no room and sent me away

Layout of studio

Noise from elevators and works outside from 7am.I have tried to resolve problem with corporate many time to resolve problem with my asr rewards account. It alwsys tells me I have used my address before when prompted to change PW. PLEASE RESOLVE, AT PRESENT I CANNOT USE IT.Email Address: [email protected]. Thanks.

Cleanliness, location

Pricey

The hotel is located in the center of Brussels. The wi-fi worked well.The underground parking costs 20 euro per day using hotel's parking spots. Even if you checked out, you can still leave a car at the parking.

We had a room on the first floor and our windows looked at the roof with the garbage.No slippers.

The staff were helpful and lovely. They have a common laundry room which is very useful especially when you are a family of four.

The property needs maintenance and furniture replacement. The sofa was very very fatigued and signs of wear and tear are clear. Also, the toilet is very smelly, the kitchen too which is very annoying. Some of the tables in the living room are damaged. Also the TV is locked, meaning, you cannot mirror your phone or ipad. The heater of the bedroom was not working, hotel could not fixed it, so I had to buy a heater from outside shop just to keep my family warm. All of this and the price per not was not cheap.

Free coffee machine in the lobby. Large rooms.

Room was warm unless you open the window. Once you do that, it needs ear plugs. Super loud road at night. Room feels dated. Could use upgrades. Also, there’s no extra lock on the door, which is the first time I’ve been in a hotel without an extra lock in maybe 20 years. It’s an ok place to stay. Nothing special but it worked.

Location was great - a 3 min walk from the metro . Nice to be able to leave bags after check out. Water in lobby was good.

It was very loud outside. With the window closed it was better but there was a lot of activity at all hours. Not abuse deal but should be noted

Excellent location, nice staff, parking and very confortable appartment!

In the middle of the city 2km from meydanPrivate hotel parking available for 20 euroFree coffee and tea at the reception

Spacious room

Cleaning services not daily , the vegan soap need to be changed as it has a weird smell

Staff and decor and close to centre

The massive building site right outside our window that started at 7am waking us up - no chance of having a lie in. Should have been informed this was likely because we wouldn’t have booked it

Not too far from central Plaza

Convenience and clean

The location was great. Close proximity to everything you need in terms of parking, shops and metro links. It’s close to the grand palace and at a walkable distance. Free coffee dispensary near the reception area and water too. The views from the room are not pleasant and lots of road works going on atm.

The entrance to the hotel is by a whole load of bins, the rooms are dated and you had to make your own sofa bed up. There dents and cracks all over the joint and we decided not to use the shower and bathroom as it looked not very clean.

Lovely room. Excellent location. Very close to Manny Cafe, shops and restaurants.

Toilet is separated from the shower and has no sink :(

Location was goodStaff were friendly and helpful, check in was easyLoved kitchen appliances, especially fridge sizeComplimentary 24/7 coffee/tea/waterLaundry room in the premises

No daily room service