NH Brussels Carrefour de L’Europe

Location! Also, the water pressure and temperature in the bathroom were good. Internet was good. They did offer a crib.

The a/c in our room was running but was not sufficient to cool the room, so it was very hot every night. There was no one at the desk every time we entered/left the hotel. They would quickly come from a back room, but no one was ever at the desk to greet.

Location

The location for this price was perfect.

The accommodations met expectations for this price point. Convenient and satisfactory stay.

This was our second stay at this hotel this year and it was very nice both times. We travel to Brussels once or twice a year and now that we've found this hotel, we will stay there again and recommend it.

We enjoyed our stay was great. the ladies at the reception were so nice and friendly smiling all the time. when we checked in the lady gave us a room with the best view and a complementary breakfast for the full stay. The hotel location was perfect in the center just minutes from the central train station directly at the square where the shops restaurants and close walking to all attractions. The room was big and clean. Coffee machine wash available and complementary water was provided at any time during our stay. We really loved and made our stay so pleasant and comfortable by all means. Thank you

Tye choice for this hotel was its location. Its real near to the grand place. The staff were helpful, the breakfast good.

The room needs some renovation, internet was unstable.

The staff was great assisting us with any needs. The location was perfect, within walking distance to many restaurants and cafes. The room was larger than most.

Everything was great.

Location

Noisy but understandable Bedsheets not smooth

Amazing location

My experience was disappointing from start to finish. During check-in, I informed Ms. Carla that I needed a late check-out until 5 p.m. due to a delayed flight, and she agreed. But the next day, the reception staff refused to honor it, claiming no confirmation existed. They even said no rooms were available, although one was showing on Booking.com.Breakfast was very basic, and when the coffee machine stopped working, no one came to fix it initially.Check-in was also delayed as they couldn’t find my booking for about 15 minutes.The only positive point was that they eventually extended my check-out until 1 p.m., though I left by 11:15 a.m. and moved to another hotel nearby. Overall, service was unprofessional, and I won’t be staying here again.

Location

Extremely expensive for this hotel .Very small lobby, carpet stairs were full of stains.Not a 4 star but maybe a -3Other hotels around the same area were britter and much more modern.Updates needed.phone was never fixed, had to ask for tissues 3 times.

Excellent location within easy walking distance from central train station.Very friendly and helpful staff.Font desk helped with tourist questions and printed out directions to the African museum with all the stops and transfer from a metro to tram.Wonderful breakfast from 7-10 AM.Excellent counter space on bathroom lavatory to keep personal items.Had very quite room facing the back of the hotel. The front faces a busy square.Air conditioning worked well.

The mattress was not very comfortable but I got used to it.

Location is great! The hotel is conveniently located near the central railway station and the city centre. Breakfast is nice, the staff is helpful, and everything you need for a short-term stay is available.

The toilet paper holder was broken in the suite room, the glasses were dirty, and there was no hot water on the day of departure.

Location was excellent, rooms were modest but had what we needed

Rooms looked a little dated and cleanliness could have been better

Very perfect location in downtown , everything with the walking distance.

No free car parking. only paid.

We were warm welcome to the hotel by Caroline at the reception. Great location, a short walk to Grand Place and Brussels Central Station.

Variety of breakfast but quality should be improved. A/C on the 5th floor isn’t cool enough for summer.

Breakfast, clean room and common areas.

The noise from the square outside the hotel at night.

Location

The room quality for the money spent. The room on the top floor was small with very small windows.

Excellent location, quiet, and comfortable.

Location was terrific (very close to the Grand Place); the staff exceptional. They were super helpful to provide rooms for another night, arranging an early morning taxi, and offering alternative plans when our flight out was canceled unexpectedly. I can't say enough about their wonderful customer service.

The square out front can be loud with music in the evenings.

Location. The manager was very helpful with my issue.

The hotel has the wear and tear need an upgrade.