Hotel Amigo, a Rocco Forte Hotel

Very professional service and GREAT location. Free bottled water in room.

Staff were incredible, location was perfect, shower was probably the best I’ve ever had in a hotel.

Bed was too stuff (could be a personal preference thing)

as I've already said, we liked the staff, the bar (and its Chant d'Eole), the room, the location in downtown Brussels, and the size and decoration of the room. And we'd already been there, yet still feels like it's a new experience each time.

Nothing comes to mind on the negative side. The Amigo is a great hotel, period. We recommend it for tourists or locals (as we are). Without reservations.

Location, the bar, the breakfast, the room, in no particular order. The location is amazing, right in the heart of Brussels, a short walk from the Grand Place, the Museum of BD, or the Manneken Pis. The Bar was great: we had Chant d'Eole, the world's best champagne (and a Belgian one). The breakfast was perfect. The Staff was great, as always (not our first time) - from the room lady to the concierge, or the waiters. The room and bathroom were spacious, clean, great.

Nothing clearly comes to mind. Finding our way to our room did require a little geometry, but it was worth the effort (I'm not good at geometry, but my wife always finds the way). Other than that, there is really nothing on my did-not-like list.

I visited Brussels from 2-5 September 2025 and wanted to stay in a hotel that was (a) in or very close to the Grand Place, (b) easy to navigate from to all the other must-see sights, shopping areas and eating places, and (c) well known for its ambience and good service. After some research, I opted for the Amigo Hotel and I couldn’t have made a better choice.The location was perfect—just a lane away from the Grand Place. The room (including the attached bathroom) was spacious and comfortable, and the overall ambience carried a grand yet old-school charm. The staff were unfailingly hospitable, and their service was impeccable.Yes, the price is higher than many other hotels in Brussels, but it is luxury hotel and it was worth every cent for the comfort, convenience, and memorable experience. If I return to Brussels, I will definitely stay at Hotel Amigo again.

Location in the center of the city , nice welcoming staff

The money for insurance was too much , unlike other hotel and it was only one night

Excellent location

Lobby small, car parking is expensive

Friendly and helpful staff, great location, clean facilities, and good dining options

The elevators could be improved in terms of both quantity and quality

Location, professionalism of all staff, Quality of food, very nice room

I should have booked a room that included breakfast. I thought I had done that , but upon check out, was told that my booking DID NOT include breakfast for two!A SHOCK!

Central location is perfect. Lovely safe neighborhood with many attractions within a short walk.

The staff although pleasant in general refused to deal with Booking.com after they discovered that I had two reservations (a mistake since I only reserved one room). I was in a foreign land on a Saturday night without sufficient language skills to deal adequately a situation like this. Absolutely no help in resolving this issue.

Hotel was beautiful, rooms were great clean and turn down service was superb. My only fault was things were over the top expensive. They had small bottles of water in the room, they were 9 euro, I went a block away and got a large bottle of Evian for 2 euro. Drinks at the lobby bar were 25 euro, the bar a block away were 8.50 euro. Breakfast was 45 euro per person, right across the street, a great waffle and coffee were under 10 euro. I mean come on,really . Just a lil price gouging.

Hotel is in excellent condition, with great lobby and bar. Staff are numerous, well-trained and helpful

During reservation and check-in process, as a splurge, we upgraded three times, winding up in a full suite. The room (5th floor) just wasn't such a great space -- lots of room wasted in hallway, under low-cut dormer roof etc.

Great location. Very clean. Good breakfast.

Incredible hotel. Staff very friendly. Breakfast amazing and best location for Christmas markets.

Not sure I could justify price compared to alternatives, but you get what you pay for I suppose.

Staff very professional and friendly. Great location. The concierge having senior staff were very friendly and helpful.

Old hotel but renovated. Path room can be improved as it still old fashion. Breakfast needs big improvements.

The staff made everything in their effort make our stay more comfortable and conevinent as much as possible. I loved to the little details in the room such as the night cream they left on the bed. Also, I really liked the spaciousness of the bathroom and the room itself.

Everything - beds comfy - quiet room - lovely staff and great location

Clean Good location Great breakfast Amazing stuff

The room was to small

We loved our stay at Amigo. Staff was very attentive to details from the check-in to the check-out. Rooms were spacious and comfortable. Location is just perfect next to Grand Place and the historical center of Brussels.

If we really need to mention something here, breakfast could have one notch better quality for the standard of the hotel.

I was upgraded to a larger room which had a view of the local street. The room service for "working dinners" on 2 different nights was excellent. The food arrived well prepared and the server set the meal up in a manner i could continue working. There was a treat of macarons gifted to the order. i also ordered breakfast on 2 occasions which came timely and well prepared. In addition all the staff greeted me every time I came in & out of the hotel, asking if I needed anything and politely offer their services if requested.

The rain head shower didn't have hot enough water to use. The bathtub faucet and handheld shower head had plenty of hot water.