Normandie Hotel

Location and cleanliness

Hot water supply was timed. Too early or too late and you wouldnt have sufficiently hot water for bath.

Good central location, quiet for being in a city. comfortable bed, good shower and very clean

Breakfast wasn’t available at the time of our stay but it was easy enough to find somewhere else around Paddington

Good size of room, window open upon arrival so it wasn't too hot. Beds were comfortable. Very good location for Paddington station and underground.

No milk for the tea/coffee, no shower gel for the shower and you can't fit the kettle under the bathroom tap to fill it! The bathroom door was odd, could see through the gap in the middle!?

I liked only the location that's all

1.nobody in the reception to help you.2.nobody comes to clean your room, the cleaning lady only comes when you leave the hotel.3. The shower omg that shower i will remember it only in my horror dreams, even in the 1800 they had better showers i think, no hot water during the morning and only hot water during the day that's just weird.4.no kettle,tea or coffee provided to you5.prostitution next to your window at friday night6.no AC and no TV this hotel is just to spend the night.

The location, only 5-10 min walk from both Paddington and Edgware Road stations. The room itself was quite large with a comfortable enough bed.

The four nights that I stayed there was no hot water in the shower, even after running the water for a good 10 minutes. The sink had no plug so was difficult to wash. The room I was in was a good 4 flights of stairs to climb, defo not any good for anyone with mobility issues. No kettle and no tea and coffee like most other hotels do.

Price was excellent for the location.5 minutes walk to Hyde Park. Plenty of shops and restaurants at the end of the road. 15 minutes walk to Abbey Road.If you're looking for a stay on a budget this is perfect. It's cheap and cheerful.

No kettle in room. Parking is £15 but comes as an additional cost that needs to be paid in cash.

location

Uncomfortable bed. No hot water for early morning shower. No tea/coffee facilities. No complimentary shampoo/conditioner. very basic

Bad service, bad communication bad facilities and even worse bedding .

Booked for breakfast but apon arrival said they no longer provide it and no advance notification.No top sheet on the beds only thick bed spread wich had never seen a washing machine , no staff any where to ask for one , disgusting ? slept in clothes all night ,bad service , bad communication bad facilities .. never ever again and would avoid at all costs.

Location

NO amenities, lumpy mattress, no hand towels

Great location next to tube, staff very friendly. Great price and lots of shops/places to eat nearby.

Having no kettle, tea and coffee in room.

Location to Paddington was great

Approach to hotel was untidy and littered. Tea was available In the room. No coffee or milk

Pleasant

There was no one available during the Stay fit questions. No breakfast was provided. But was mentioned om the website this would be available

Location

The bed was very uncomfortable with 1 cheap nasty pillow each. There was no kettle or hairdryer. Radiator wasn't working, small electric heater in room.Somehow water from the cold tap was as hot as from the hot tap, the shower seemed to have 2 settings scalding hot and very hot.There was somebody in reception to check us in after that a phone number for use in emergency only

Location was excellent, few minutes walk from Marble Arch and Oxford Street.

Shower was scalding with no way of turning down. It actually burnt me.No breakfast provided even though it stated breakfast when we booked. If a hotel is going to take this facility away, the fault of Covid or not, then a reduction in price should have been given.

great location, with comfy beds! Nice staff when you spoke to them!

Due to the desk not being 24/7 it took 10 minutes of calling the phone and ringing the door bell for the owner to unlock the door. and during checkout we couldn’t find anyone to hand the keys back into, so had to leave them by the door.

Great location, room was clean, warm and cheap, man on reception was polite and friendly I would stay here again ?

Breakfast wasn’t on offer when it said it was or at least If it wasn’t it wasn’t clear to me where it was

No cups or kettle in room, right at top of dingy staircases. I felt depressed the first night and went home even though I’d booked 3. Sheets also had marks on.

very clean, great location, very friendly staff!

exceptional freezing!! Resulted in leaving the shower on and using a hair dryer to be able to be warm enough to get changed. Big gap under the bedroom door. Only one thin pillow each and no spares. No proper quilt so even colder. The bed was really lumpy and old. 1 very small towel each. Lack on any amenities in the room.

Location Good TV ok Wi Fi was ok

Beds small, rooms tatty, no towels Reception staff were luckily there on arrival , never seen again and didnt answer the telephone No Breakfast or coffee making facilitiescurtains when shut draped over bedI was in Room 15 4 flights of small stairs

Check In was smooth and the clerk was helpful. No breakfast appeared to be available...as I didn't think that was included in the price, that wasn't a problem. Bathroom shower was excellent, but the drain pan drained too slowly for the water pressure. Room itself was basic-small with a small t.v., but that too was as expected for the price paid for Central London.

The shower drain. The bed height. Heating was on so window had to be open in order to stay comfortable. NO lights in the hall! Seeing the keyhole to open the room was challenging. Walk to Paddington was ok, but could be a bit long if one has heavy suitcases or it's raining.