4 Star Hotel

The Sumner Hotel

54 Upper Berkeley Street, London, United Kingdom View Map

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The Sumner Hotel

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About

In an elegant Georgian terrace, this boutique hotel offers modern rooms with free Wi-Fi. The 4-star Sumner Hotel is in the heart of stylish Marylebone, just over a quarter mile from Hyde Park. With designer furniture and modern art, the luxury rooms at the Sumner Hotel feature air conditioning and a flat-screen TV. All rooms have a private bathroom and a mini fridge with mineral water and snacks. A buffet breakfast is served daily in the colorful dining room, featuring array of fresh fruit, continental cheese & cold meat selection, croissants, cake and cooked options for those who prefer heartier breakfast. Guests can enjoy drinks in the beautiful lounge, with its original fireplace and timber floors. Free guest computer is also available for those who travel light. The Sumner Hotel is just a 5-minute walk from Marble Arch and famous Oxford Street. Glamorous Knightsbridge is a 20-minute walk away, and Madame Tussauds is a 15-minute walk. Michelin starred restaurants, small unique local cafes and pubs are all within walking distance of The Sumner. The Sumner is an ideal base for business or leisure.

411 Reviews

7.8Good

What Guests Say

  • “This is a perfect place to stay if you want to enjoy London-easy to see most sites walking but close to the tube and so convenient to…”
  • “Very helpful staff. Various food choices for breakfast and which was included in price. Large room with AC.”
Show 50 Verified Reviews

Top Amenities

  • Free Internet Access
  • Non-Smoking Rooms
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What Guests Loved

7.8
Good

Based on 411 reviews

Pros +

  • Locatio
  • This is a perfect place to stay if you want to enjoy London-easy to see most sites walking but close to the tube and so convenient to Heathrow through Paddington Station. Breakfast was great, staff lovely. Great nearby eateries. We will return.
  • Very helpful staff. Various food choices for breakfast and which was included in price. Large room with AC.

Cons -

  • Not a 4 Star - Broken lights, faucet defective, mildew in bathroom. Stay away from this hotel.
  • AC was down & maintenance guy didn't have ID knocked and asked to come in; made me feel uncomfortable & i was alone in the room at time. Side lamps didn't work. Door wouldn't close sometimes; then locked out of room & had to ask front desk for actua
  • The rooms and bathrooms need renovations and upgrades to satisfy a 4 star rating.
5Verified guestPosted on: 1-16-2025

Locatio

Not a 4 Star - Broken lights, faucet defective, mildew in bathroom. Stay away from this hotel.

10DianePosted on: 10-19-2018

This is a perfect place to stay if you want to enjoy London-easy to see most sites walking but close to the tube and so convenient to Heathrow through Paddington Station. Breakfast was great, staff lovely. Great nearby eateries. We will return.

10Verified Hotel GuestPosted on: 9-6-2018

Very helpful staff. Various food choices for breakfast and which was included in price. Large room with AC.

6Verified Hotel GuestPosted on: 4-21-2018

Our room was large and clean, had a nice shower, and the complimentary breakfast had wonderfully fresh fruit, tasty cheeses, meats, croissants, juice, eggs, tea, etc. Great location 2 blocks from Marble Arch tube station near Hyde Park.

AC was down & maintenance guy didn't have ID knocked and asked to come in; made me feel uncomfortable & i was alone in the room at time. Side lamps didn't work. Door wouldn't close sometimes; then locked out of room & had to ask front desk for actua

6Verified Hotel GuestPosted on: 7-3-2016

The location and staff were great!

The rooms and bathrooms need renovations and upgrades to satisfy a 4 star rating.

10BethanyPosted on: 4-8-2015

The staff is warm and welcoming, the front desk was very accommodating. The rooms are pristine, comfortable and quiet. They offer a complimentary breakfast every morning that was delicious.

everything was great!

10CharlesPosted on: 11-11-2019

The customer service of the staff was excellent. She was great!!!

No. Everything was great.

10MichaelPosted on: 10-1-2017

Location

1SulaimanPosted on: 2-17-2026

The location is good near Oxford Street and Eduard Street.

The room is very small and smell of smoking is very annoying

8LuisPosted on: 2-16-2026

good Location - lots of nice pubs nearby

new mattress or as min needs to be turned over

10IvanPosted on: 2-16-2026

Good breakfast, clean room, nice stuff

9UnknownPosted on: 2-15-2026

I liked the staff very cooperative specialy Micaeil he was very responsable and profetional as a receptionest he helped us alot to reach to hospital for my daugter

The toillete water mixer need to be fixed and the refregirater was not very cool

9KarenPosted on: 2-8-2026

Location- friendly staff- comfy bed

All good

6ChrisPosted on: 2-7-2026

Great location

My room felt abit tired and dated but it was comfortable enough for 1 night.

10DenisePosted on: 2-1-2026

Lovely hotel, very comfortable, friendly staff, great location.

The lift only goes to mezzanine floors, you still have to drag a suitcase up steps.

2SamuderaPosted on: 1-31-2026

Only the location

Everything except the location…. Bad heating system, broken window, very poor internet connection etc

7FraserPosted on: 1-22-2026

I have stayed at this hotel a few times. The location is as good as it gets. It is usually very good value for money. The rooms could do with an update but are clean and comfortable enough for the cost. I will use again.

Furniture and shower could do with an update.

7AbdulrahmanPosted on: 1-17-2026

Good and clear location Clean quiet Friendly staff especially Mr.Ali

The stairs

8CarenPosted on: 1-14-2026

The manager on duty was super helpful and I loved sitting in the lounge reading! My room was comfortable.

10carolPosted on: 1-11-2026

Good location, quiet, nice to stay in a warm and friendly, cozy hotel

Breakfast! Pillows

Amenities & Policies

Amenities

Media & Technology

  • Free Internet Access

Health & Safety

  • Health Services
  • Daily disinfection
  • Professional cleaning services

General

  • No Smoking Rooms/Facilities

Guest policies

Check-inAfter 1:00 PM
Check-outBefore 11:00 AM
InternetFree Wi-Fi is available.
Room RatesAll rates displayed are for two guests unless otherwise noted.

Location

The Sumner Hotel

54 Upper Berkeley Street, London

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