The Queens Gate Hotel

The room was big and spacious, very clean and the staff couldn?t have been more accommodating, so personable, especially hotel employee at the front desk

Friendly,helpful staff, and so convenient for our visit to the Royal Albert Hall

LocationFriendly staffPriceVery comfy bed

Room was very hot - we struggled to turn radiator downBathroom very small with shower over Bath.

Location of hotel was perfect for Royal Albert Hall. Room was very clean and staff very attentive and pleasant

Great location and better than normal staff: seemed genuinely interested in us and wanting to help

Smart old building very well done up

The doormen Sam, Jerry, and Vanky were so kind, helpful, and friendly during our week long stay. The front desk was also very helpful. The entire staff was very child friendly. We would definitely stay here again. The museums are just across the street.

Location for RAH and museums Hotel staff pleasant and helpful

Pillows

Very friendly and very clean and lovely breakfast

Perfect location for Hyde park and Royal Albert Hall. 2nd time staying here and just as great as the first time. Staff were helpful and welcoming. A* service!

Welcoming staff, quick to help and address any issues. Comfortable room, very bright and airy, spacious. Great location, close to all the museums as well as tube/bus.

The window in our room was not fully insulated, but it was not an issue, the heating works well.

Room was spacious and well eqipped. Hotel staff were friendly and helpful

Our room was above/close to the bar area. We were unable to sleep until after 2am due to the noise from the bar.

Pleasant room, if a little small. Great shower in the bathroom and lovely towels.

Bedroom was a bit small

From the moment you walked in it was lovely perfect location the staff were very helpful and the room was fantastic

The mini bar didn't have a price list

Staff were excellent, especially the gentleman on the door! Location was perfect for the Royal Albert Hall and museums.

Unfortunately someone above us did a tap dancing routine about 4.30am!!

Its nice and cozy

The recepcionist a woman east europe tall blue eyes very rude even though she knew I had items missing. I was changed of rooms which I can understand but when I changed of rooms, I forgot my shoes in one of the rooms and they were never seen again . Then also a trousers I left in a room and had to ask for them to be returned lol... anyways

Breakfast was good, with a nice variety of items. They had a la carte menu, if you didn't fancy the items of the buffet. The room had a nice view of the Queen's gate road. The concierge was amazing, really helpful and caring, and the reception and bar staff also were amazing.

I didn't have any slippers in my room, and the sink in the shower room was a bit dirty behind the tap and had tooth paste marks on the tiles.

We booked the Queen's Gate because it's a few minutes walk from the royal Albert Hall and the tube station (Kensington) It was clean and staff pleasent, we had breakfast, lots of choice, coffee was very nice. We had a small double room on the 5th floor, perfectly adequate for 1 nights stay

Pillows where hard and prefer kettle to coffee machine

Great location, very polite staff. Clean and comfortable rooms, Good selection for breakfast

The bathroom toiletries were not refilled regularly

Great location and fantastic staff. The place was clean and in general well maintained. Breakfast was excellent and again the staff could not do enough for us.

We did have a problem with our shower which was a shame and we discovered it too late to change things. Also the rooms were very hot but we were able to open the windows which was great so able to sort that problem.

Good

Noise from adjacent room.I had to pay for omelette although I had breakfast included.Some of the staff members did not speak English at all.