2 Star Hotel

Palace Court Hotel

64-65 Princes Square, London, United Kingdom View Map

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Palace Court Hotel

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About

At Palace Court Hotel, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Continuously receive the support you require through front desk amenities such as express check-in or check-out. Desire to unwind? Make the most of your visit at Palace Court Hotel with accessible amenities such as daily housekeeping.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A few chosen rooms are equipped with television and cable TV to ensure guest amusement.In certain chosen rooms, a coffee or tea maker is conveniently available for your use.At Palace Court Hotel, select bathrooms are equipped with a hair dryer to enhance your comfort during your stay. A delightful breakfast is the perfect way to begin your day, and at Palace Court Hotel, you can always indulge in a scrumptious meal on-site.

1,129 Reviews

5.1Fair
Cleanliness
5.6
Staff
6.2
Location
8.2

What Guests Say

  • “Handy location for a group stay for a hen party. They let us check in early which was brilliant.”
  • “Great location and price! Room was small but comfortable and the bed was good.”
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Top Amenities

  • Non-Smoking Rooms
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Room Options

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Exclusively for Priceline members Details

Double en suite1/3

Double en suite

162 sqft • 1 Double

  • Air conditioning
  • Bath or Shower
  • Closet
  • Coffee/tea machine
Quadruple Room1/1

Quadruple Room

  • Bath or Shower
  • Body soap
  • Coffee/tea machine
  • Electric kettle
Triple Room1/1

Triple Room

  • Bath or Shower
  • Body soap
  • Coffee/tea machine
  • Electric kettle
Double Room1/1

Double Room

1 Double

  • Bath or Shower
  • Body soap
  • Coffee/tea machine
  • Electric kettle
Standard Quadruple1/1

Standard Quadruple

  • Air conditioning
  • Bath or Shower
  • Closet
  • Heating
Standard1/1

Standard

1 Double

  • Air conditioning
  • Bath or Shower
  • Closet
  • Heating

Room Details and Photos

Room Amenities

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    What Guests Loved

    5.1
    Fair

    Based on 1,129 reviews

    Location

    8.2

    Cleanliness

    5.6

    Staff

    6.2

    Overall Quality

    5.1

    Pros +

    • Handy location for a group stay for a hen party. They let us check in early which was brilliant.
    • Great location and price! Room was small but comfortable and the bed was good.
    • Location

    Cons -

    • Property is in need of a lot of renovations. The ladders in the room didn’t feel very safe.
    • There is no lift and there is a lot of stairs which if you struggle with can be an issue. Sistern in the bathroom was constantly dripping through the night so had to block out the noise.
    • Room was small, curtain didn't fit window, kettle did not work, remote control did not work, shower did not work properly.
    Business Traveler (99)Solo Traveler (271)Traveling as Couple (176)Family with Young Children (694)Family with Teens (1)Senior Traveler (31)Group Traveler (225)Total (3,204)
    5AmyPosted on: 6-21-2025

    Handy location for a group stay for a hen party. They let us check in early which was brilliant.

    Property is in need of a lot of renovations. The ladders in the room didn’t feel very safe.

    7WatsonPosted on: 5-8-2025

    Great location and price! Room was small but comfortable and the bed was good.

    There is no lift and there is a lot of stairs which if you struggle with can be an issue. Sistern in the bathroom was constantly dripping through the night so had to block out the noise.

    3KarenPosted on: 5-7-2025

    Location

    Room was small, curtain didn't fit window, kettle did not work, remote control did not work, shower did not work properly.

    1PaulinaPosted on: 5-3-2025

    The only good thing about this ‘hotel’ is its location.

    I absolutely did not like anything about this place. It seriously needs a proper inspection — I don’t believe it meets even the most basic standards, including safety.Where do I even begin? Everything is dirty. I honestly don’t think this place has ever been cleaned properly. The carpets, stairs, door handles – everything is dirty, broken, old, and smelly. The same goes for the room.I stayed alone on the 4th floor, and the room felt like a prison cell. The windows were broken and filthy, the toilet stank and didn’t flush properly, and everything was falling apart. The mattress was so worn out that I kept rolling off the side. I genuinely questioned whether the bed sheets were clean. The carpet – absolutely disgusting.Noise is another issue – you can hear everything. The walls are paper-thin, and I didn’t sleep at all during my three-night stay. No one came to clean the room, no one changed the towels or brought fresh toilet paper the entire time. It was hot, humid, and completely uncomfortable.This was hands down the worst experience I’ve ever had. I’ve never stayed in a place this bad. Avoid at all costs – don’t be tempted by the price. I’m honestly shocked this can even be called a “hotel”.

    2CameliaPosted on: 4-17-2025

    Very very shabby, the mattresses were having lumps and were moving while turning. So much so that my 6yr fell down in the night and had a nasty lip cut and bleed.Never again will we use this hotel.Good location, thats all

    1KuneckiPosted on: 4-17-2025

    Nothing, they are scammers

    Broken windows, broken furniture, rats in rooms. Just demolish this building!

    1PadraigPosted on: 4-16-2025

    Location

    I was kept awake by a water pump as I was in the basement. Toilet didn't work or either did the electric socket by the bed

    7OwenPosted on: 4-6-2025

    Absolute value for money. The location was exceptional. Don't expect to be walking into a Palace but it definitely is a place I will return to if I am doing a short trip to London again. The beds were a little uncomfortable. Absolutely no problem with the heat and hot water. Definitely could do with a facelift and some modernisation but a great place for a short stay in London.

    5SebPosted on: 3-31-2025

    Room was a bit small bathroom was on the small side the pillows weren’t that great had to buy our own ones

    8DarpanPosted on: 3-30-2025

    Everything was good except the staffs in the reception, they dont even smile,how will hospitality industry work like this

    Staffs should be trained properly , the lady in the reception did not even help us , we were outside the hotel she saw us but she ignored us and was busy in her phone .

    5EdithPosted on: 3-29-2025

    It was freezing and there was no heating. Staff brought up a portable heater

    4DominikaPosted on: 3-27-2025

    The location is great

    Beds are really bad, room not so clean and there is not even rubbish bin in the room.

    2IrenePosted on: 3-24-2025

    location amazing, the room was dirty , bed uncomfortable, looks like they don't clean . disgusting in my opinion.

    was really dirty

    3DonataPosted on: 3-23-2025

    Location and park nearby

    Room was mice infested . They came out at night and were running around biting in plastic they could find around and making squeaky sounds . I had to sleep with light on but it didn't really help as they were not scared of human presence and lights on.

    7BuckleyPosted on: 3-20-2025

    Location is excellent. Quite area and very close to tube

    Stayed in a room with 1 double and 1 single bed. Single bed base was broken towards end; that being said....didn't stop my 16y old from sleeping on it

    7BuckleyPosted on: 3-19-2025

    Location is excellent. Quite area and very close to tube

    Stayed in a room with 1 double and 1 single bed. Single bed base was broken towards end; that being said....didn't stop my 16y old from sleeping on it

    4KatyPosted on: 3-18-2025

    Location

    Dirty room, there was someone else’s hairs in both beds. Couldn’t stand up where the double bed was due to extremely low ceiling. Email from booking.com should have stated needed passport or driving licence. First night the heating was so high it was terribly uncomfortable. No mirror in room to do my hair and makeup other than small one in bathroom which I couldn’t use as two other people in room showering but also couldn’t dry hair in there. There was no bin in bedroom

    4KatyPosted on: 3-17-2025

    Location

    Dirty room, there was someone else’s hairs in both beds. Couldn’t stand up where the double bed was due to extremely low ceiling. Email from booking.com should have stated needed passport or driving licence. First night the heating was so high it was terribly uncomfortable. No mirror in room to do my hair and makeup other than small one in bathroom which I couldn’t use as two other people in room showering but also couldn’t dry hair in there. There was no bin in bedroom

    3KathrynPosted on: 3-17-2025

    Not good

    Room was advertised as a double but bedroom Was tiny with a small double bed. Holes in the carpets

    7XenaPosted on: 3-15-2025

    I liked the price of the rooms, very cheap considering for london. I happened to get a 2 floor room with 2 seperate beds, one downstairs for my relative and i stayed upstairs, i liked this room alot on the ground floor level of the hotel. I will be staying again.

    I could hear the other tenants above my room, where quite loud and can hear talking and footsteps for a while but i know the building is very old and i had to accept that.

    Amenities & Policies

    Amenities

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    Children & Extra BedsInfants 0 to 1 year(s) stay for free if using existing bedding.(baby cot/crib may be requested directly from the property). Children 2 to 2 year(s) stay for free if using existing bedding. Guests 3 years and older are considered as adults.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    The property requires a refundable security deposit of GBP 20 upon check-in. br/ Visa, Euro/Mastercard, Maestro, Switch br/ Wi-Fi/Internet access is available in public area at no additional charge, but it is not available in the rooms.

    Location

    Palace Court Hotel

    64-65 Princes Square, London

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