The Eaton Townhouse

It was conveniently located near the Victoria Train Station. The staff was really friendly and nice

I've never stayed at a hotel where you have to check in at a different hotel first. I found this to be so incredibly inconvenient!! There are no signs outside the Eaton Townhouse telling you where to go first and how to get there. Very confusing!

Shower was good Close to Victoria station. Some lovely restaurants in close proximity Room was clean Safe in room

No reception, you have to walk to another hotel to get your key. No soundproofing from outside or inside. Very noisy from outside traffic, people walking by etc. inside I could hear the room above me very clearly talking (even though they were not being loud and just talking normally) and the room across the hallway from me was very loud, I had to knock at midnight and tell them as I was attempting to sleep with no avail. This was very anxiety provoking as a female on my own as I didn't know who was in the room or the response as I was going to get. Again issues with having no reception. The front door is very loud and bangs closed every time someone arrives or leaves and then the door to their room also did the same- this was continuous until 2am in the morning, needless to say I got 4 hours sleep.Floors creak, so every time someone goes up and down the stairs or the person above you walks around they creak loudly. Also occurred until 2am in the morning I tried to put the TV on to drown some of the noises out but kept losing the antenna signal every 3 minutes and then just lost it completely so no TV.Pillows very uncomfortable The aircon in the room didn't work and I couldn't open the window as homeless people were out the back looking for cigarette ends and felt vulnerable. Cracked and loose tiles on floor and cracked tiles on the wall in bathroomNoise stopped approximately 2am then started again at 06.45, creaking floors, conversations and slamming of doors. At this point I got up and vacated the hotel and paid additional to get an early train home.I have travelled for 11 years staying in various hotels, sometimes 5 times a week across the whole of the UK inclusive of London and this to date has to be the worst place I've ever stayed.. Incredibly expensive for what felt like a poor cheap designed and poorly maintained bedsit.

LocationValueLooks niceVery good bathroom

Stained and dirty carpetAir conditioner very weekVery tiny space in the roomBed looks amazing but not so comfy

Convenient. Clean.

No lift. No breakfast as advertised on Booking.com. I called them to admonish them about that!.

Location, 5-10 minute walk to all major locations.

AC was not working, luckily the weather was in our favor

The venue and the check in are several blocks from one another. Their website was not helpful and they did not give a physical address. There are several Eaton facilities that show up on WAZE. It was challenging to find.

I didn't like that the check in and rooms were several blocks from each other. I did not like staying in a basement. The person above us walked around till about 1 a.m. which was shocking as there was very little room to walk. There was no office to call and get help, we just had to wait to sleep until they settled down.

The location was absolutely perfect, a plethora of restaurant choices, walking distance to so many major highlights and easy access to the underground trains, buses, rail services, theatres and so much more.

Great location, close to Victoria Station

No place to sit except a pouf to sit on in the room, very small room, and the electricity went out if you used the kettle

No breakfast included. Good location.

The bathroom had a half-empty roll of toilet paper that ran out after the first use.No toilet paper until the second day.The AC would shut off at night and stop cooling for a while. It also had an intermittent sound sound that kept you awake.

Staff at both the Eaton and The Beverly was very nice and helpful. I would recommend. Great location as well. Clean and comfortable

The location was excellent. The room was clean and well attended to. The beds were very comfortable. The air conditioning was a welcome relief from the heat.

The rooms were very small, without much room for luggage. The Eaton House had check-in at a different hotel. But, this was advertised when we booked it. So we were not surprised. It was just a bit inconvenient.

The location was excellent property was clean the beds were comfortable.

The room was very small no place to put luggage or clothing.

Great location to our Play that evening and location to Underground was great.

Carpet was not very clean looking. Room was very small and difficult to place luggage and get around in for 2 people.

The room was very comfortable, clean, and close to so many historic places.

The towel bar in the bathroom is far too high. I had to stand on my tiptoes to reach anything. Also, the stairway is very steep and narrow.

Very conveniently located centralized to all of our activities! Was clean and comfortable.

Location

The photo makes the room look larger than it is. There are no drawers for clothes or a closet. If you have more than one small suitcase you are tripping over luggage.It is a perfect hotel for a couple nights stay with limited luggage, but very tight otherwise. Maybe a personal thing, but I don’t like living out of a suitcase…..especially when there is no surface to set it. We were there 4 nights coming off a ship.Great location, very clean, nice, large bathroom. No lobby, or staff on site.

The location was great and it was very clean.

It was very small. Not much room for 2 people. It’s ok to stay there for a couple of days, but it would get old fast!

Great location for our theatre trip. Clean room and bathroom. Coffee facilities were great for the morning.

Great location although check in was somewhere else. Room was a good size with good facilities. Very clean. Comfortable bed. Good value. Relatively quiet.

I had to walk past the hotel to go to another hotel to check in and then walk back again. Minor point but if you're lugging lots of luggage or it's late at night or you're just lazy it's worth knowing.

Good location, modern & clean.

Very close to the main road with no double glazing, very small room & tv didn't work.