The Lansbury Heritage Hotel & Spa by Sunday Canary Wharf, London

Clean, nice, quiet

The air condition in our rom was not working 100% and the room temperature was too high. The cleaning of the backside (outdoor garden) sound be better or done moren often.

The kind, courteous staff are very polite and friendly, making me feel most welcome and safe. It is lovely having access to the sauna and steamroom.

The wobbly door handle to my room did not feel very secure, especially after witnessing another door handle in the hotel fall right off its housing (women?s change room on -1). My room seemed poorly ventilated with a foul odour persisting from wc drain.

Breakfast

Despite selling room for 3 people we were charged �50 for an extra bed

Large ceilings.

They put me in an extremely tiny, closet-sized room that does not at all match photos. Apparently they have several rooms like that that are much, much smaller. They pretend it is the same room type as what you they advertise online. It is a disgrace!

A return trip - ideal for connections into the centre of London with the DLR 5 minutes flat walk away. Lovely chilled place.

The room and facilties

Having to keep brining the key back for parking everytime we came iin and out, we had to find parking on the road outside to run the key in. If we pay for parking then we should have our own key throughout are stay.

Good location (10’ walk to Canary Wharf)Daily cleaningGood breakfastDaily refreshments refill

Wi-fi didn’t work at all

The building is lovely and position is ok. I do love a boutique hotel to which this very much fits the bill. Room was quite nice.

The furniture in the room was a little tired and did not love the wet room concept for the bathroom. The room was slightly smaller than anticipated and the bed was very hard - neither of us slept very well at all.

Great location for Canary Wharf, clean, comfortable and great staff. Would highly recommend

Nothing, it was great.

Staff bedroom sizes location to Canary Wharf

Not able to pull the curtains was an issue in morning but managed If I had to be picky I would suggest they added mirrors magnifying with light so older person can see to do makeup in bathroom . Big shame no bar only in there restaurant which looked so tasty couldn’t get a booking sadly so I would advise to pre book to eat as looked fantastic the food !! And busy !!

It felt really luxurious and I loved the interior decor. The room was really good and the bed was comfortable.

The property was fine. Nothing bad to say.

Bed was very comfortable, good staff and the shower was very good The breakfast was okay

Bathroom door didn’t lockEmpty water bottle left down the side of the bed(not hidden)One of the LED lights didn’t work

It reminded me of the Taj style hotels in Mumbai. The room was split level, the ceiling were high, the quality of the finish was excellent. The lighting system very clever. Down stairs there was a work area and bathroom. very well equipped. An unexpected haven of tranquility and calm. Indian restaurant very good and well priced.

All was going great till the wifi started to play up - when the high speed worked it was great but that was not very often. Tried to do a teams meeting and lost connection three time.

It looked pretty nice

My bathroom door fell offKey card didn't workHeater was only hot Tv was all blue Lights wear shocking My cocktails wasn't even made right

Location, cleanliness, design of the room

Staff wasn’t very friendly, nor did they congratulate us on our anniversary. I paid for the room to be decorated and the effort was poor with a few rose petals on the bed and 3 balloons. This is not the kind of experience we’ve had when celebrating at other hotels. Bed was small, 2 single beds put together. No bed throw as seen in the photos. Pillows were stiff. Dressing gowns were distressed and didn’t match. Stains all on the carpet and upholstery was also distressed. Sky roof window was missing a blind. Only 1 coffee pod given for 2 guests. Hardly any internet access due to poor coverage and it was meant to be high speed, ended up having to use our own data.

Lovely clean hotelPleasant friendly staffRooms right size Close to tube station

Lack of electric plug sockets in room, there were ones my bedBut only one other near mirror, dressing area

Rooms were excellent… clean, spacious and beds were really comfortable. Staff were very friendly and helpful too!

No problems with the hotel at all. After initially finding the way across a footbridge, it is a convenient 5 to 10 minute walk into Canary Wharf centre from the hotel , so would definitely book again if visiting that area.

Perfect location for us, easy to get into central London on the train. Train station is only a short walk from the hotel.Parking was easy just had to reserve before we arrived, car park was secure.The hotel has a lot of history and this is shown in the beautiful photographs throughout the building.Our room was amazing and had everything we needed and more, loved that we had stairs up to the sleeping area. All the staff were very friendly and helpful.Thank you for making our stay amazing.

Nothing!

Location, nice room, nice bathroom

Awful wifi. Access to the restaurant was only by lift

Stunning room with the fire and the old style was beautiful

Room was a little dusty and light beside the bed didn’t work