Vegas Hotel

Small room Bed not comfortable. Tripped on step to bathroom. No amenities. Looks dirty. Asked for room on bottom floor but got room up 53 stairs up.

Location

Rooms were tiny. Beds were hard. Shower was tiny and had no shower curtain. Booked a room on the ground floor and they did not have one for us so we needed to climb 53 steps to get to it.

Very kind staff and location to Victoria station.

No AC but I knew that going in. A fan was provided which was enough for me.

The staff was really friendly and helpful.

The rooms don't feel clean and are terribly laid out. We couldn't wait to leave.

The staff are nice and friendly.

The manager at the reception is dishonest, rude, and unfriendly.

The best thing about the hotel was the location to Victoria station... NOTHING more.

...where do I begin... The hotel staff were rude, curt. I asked the front desk for wash clothes and they don't have wash clothes. I ask for 2 extra towels( you only get 2 towels NO HANDTOWELS) you would of thought i asked for his 1st born.

Perfect location, great breakfast

Close to Victoria Coach Station. We were able to walk to many of the tourist attractions.

We liked the property. But remember, it’s not intended to be a typical hotel experience.

location is good.

Upon check-in, I immediately encountered numerous serious issues related to cleanliness, hygiene, and overall maintenance of the property. The actual condition of the hotel is far below the standard advertised, and I consider the online description of the facilities to be misleading and inaccurate, misrepresenting the level of service provided.The following issues were identified during my first night of stay:· Visible dirt and stains in the stairway and within the room· Unclean floor, windows, and drawers in the room· A toilet that had clearly not been properly cleaned, showing what appears to be black mold· Dust on some surfaces in the room· Stained bed linens, ripped towels and ripped, dirty curtains· Ironing service falsely advertised – there is no ironing board available, and the only option is to iron on a dining table in the basement covered with a dirty bedsheet· Extremely small bathroom without a dedicated shower area, causing the entire bathroom floor to be soaked after each shower· Signs of mold and persistent poor ventilation in the bathroom· Dirty and constantly wet floor, which remains damp even after drying attempts· Inadequate room ventilation, a small, ineffective fan, and excessive humidity, made worse by the inability to safely leave the window open at nightIn addition, the room remains uncomfortably warm and humid due to inadequate ventilation, a small, dirty and ineffective portable ventilator, and the need to leave the bathroom door open after each use to prevent excessive moisture buildup. Keeping the window open overnight is not a viable option for safety and comfort reasons.

I liked the location since it's super close to Victoria Station it was easy to get to all places. The staff was nice and friendly.

The rooms were extremly small, there's no shower curtain/box so the whole bathroom gets wet. We had water overflow since the drain was clogged with sooo much hair. No AC, the rooms get extremely hot and it wasn't even hot in London!

The staff tried to help me for the bag that it but other than this terrible

The worst experience I’ve ever had.First, the hotel is extremely small, and getting inside with my suitcase was already difficult.Second, the staff told me the room was on the second floor, and the disaster is that there’s no elevator. The staircase is long, narrow, and exhausting, and my suitcase is heavy and wide. I physically can’t carry it, and I can’t climb stairs like that because my knee hurts.Despite all that, I still went up, and the room had a terrible, strange smell. The space is so small it feels suffocating

The staff was friendly and helpful, the rooms aren't big but they are excellent for the price you pay.

The pillows were a bit on the hard side

You stay here for the location given its close proximity to Victoria Station, Pimlico and Belgravia. Given the price point and the standard of hotel you get what you pay for. Its clean, small and adequate for just sleeping there. Its all about the location. Staff were v friendly and its a quite hotel and popular as there were no vacancies while I stayed for the 3 nights.

In the picture you see there is no lobby or table chairs for dining... The room were not clean.In the middle of our stay we can back to get ready for a business event. It smelled like gas so bad could not breath. They have no air we open the window all the way. They had sprayed a chemical for bed bugs while we were all there in the rooms. So unhealthy we had to wait as late as we can to come back like 1-2 in the morning so we could sleep. I want to know how booking .com can get us a refund for the two days you should not represent hotels like this I expect way more since I use Booking .com many times a year...

Location was wonderful, far enough away that it wasn't noisy from traffic but close enough for transport.

The "Shower Room" wasn't my favourite, the entire bathroom flooded when I showered. The biggest problem was the slow drain so everything stayed wet for a lot time.

Location is excellent if you need to be that end of London. I was travelling for business. The room does a job to sleep in. Very basic.

Location was fine for what we wanted

Opening the door and ir opening into the bathroom then having to go through that t open another door to the bedroom. The beds were very hard and so were the pillows, the curtains were all damaged on the back, the water didn't drain away very well after having a shower and this was a problem as the bathroom was very small leaving the floor very wet and slippery and not much room whilst having a shower and the toilet in the same place. Tv didn't work and no spoon for tea/coffee only a fork!

Adequate facilities for the price , central location , OK for a short stay.

Very small room could do with redecorating.

Good location for my purposes and very good price for central London

Toilet seat not securely fastened, very narrow single bed

location good for Victoria station and Vauxhall

Soundproofing between rooms is very poor, can hear every word of a loud voice. Luckily my neighbours were quiet.