PAVILION ROOMS AT NO. 26

We have stayed here on a number of occasions and are always pleased with the room, the staff and the ambience of the area.

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Location, 4 stops from kings cross

Just don't stay Arrived at the hotel for the 24 hour reception to not be staffed. A note advised to attend the hotel reception 2 doors down, upon arriving there were told that no, we had to go back to the other hotel. When finally being checked in, we discovered that a staff member has not bothered checking the identity of someone checking in and had given them our room.We then had to wait a further half hour whilst they kept telling us they had given our room away.and we traipsed backwards and forwards between the two hotels.After 40 mins they eventually were able to find us a room.I didn't expect the crystal maze esque journey to the top floor avoiding untacked loose carpet and no lights on the stairs up to final floor Opened the door to a musketeer fever dream where none of the floors were level and the lighting varied from retina searing in the bathroom to perma twilight in the bedroom Seriously, just stay anywhere else.

Location

Room was small and furniture broken and old . Not hotel I was expecting.

It was a great shower and the decor in both bedroom and bathroom were nicely done, and everything felt clean. The gentleman on the front desk sorted me out with an extra pillow very quickly when I went and asked for one.

The bed was very uncomfortable and sank in the middle. No milk provided for the tea.

The location was convenient from tube and a short walk from Hyde park. There was a private bathroom and a shower and the room was big enough for 2 people . Small smart tv in room and storage, with a kettle in the room.

The room was boiling hot, the radiator was on full blast with no way of turning it down or off. The toilet did not flush properly, the double bed was two beds pushed together where you could feel the gap. Our room was located 2 buildings away - the man covering on the desk ( who didn’t work there ) said that it was called the Pavillion “ Rooms “ meaning more than one building.So the Victorian and quirky interior was only in the main building and reception check in area. Our room was in a building that had a different look that wasn’t in fitting with the theme. We were in the basement and as there was a staircase leading to the basement from the outside, you could hear people congregating outside, which is why we didn’t open the windows- despite the heat. The plug sockets were also lacking and located behind the TV, the far side of the room. Any stays that are located in the second building should be comped for pricing to factor in the differences in quality.

Location was fine. Easy check in.

The room was like being in a cupboard under the stairs. The bedroom door did not lock unless you slammed it, the lock itself was movable within the actual door, the bed was sunken in, could hardly move across the room, had to squeeze past the bed to get into the bathroom, the bathroom walls were filthy and had sort of dried liquid on there and the wifi was never consistent in staying connected. I wouldn’t say the price of the room was at all justified and I wouldn’t recommend any staying here.

The bed was comfortable, the room was cosy and it was nice to be at a distance from other rooms, when the door was shut we were in our own bubble.

V helpful staff helping me with my bag to take downstairs and to room and at check out. Organised for extra fan as it was sweltering hot in the room. Advised window could be opened which I did. Bathroom was tidy as was everywhere. Shower was lovely. Very good cleanliness standard.

The kettle. The cord wasnt long enough to actually pour the water so you had to unplug it every time as it wouldn't reach the socket behind tv and could only go behind the cupboard which I had to move about to plug it in and out which was a pain as I have mobility issues. The handle on the door to the cabinet came off in my hand when used to open the door. Popped it back in but obviously not practical to use. The room was much smaller than anticipated from the images.

Small stuffy room but bed was ok and the bedroom and bathroom were clean. Kettle hard to use and power points limited. Staff polite.

Very dark room and light bulb was gloomy too.

It needs constant and proper...

It smells, no ventilation, uncomfortable bed, tiny room, no milk or cream. In short, we couldn’t wait to leave.

Decor was ok. Location was ok for my needs.

The booking for pavilion rooms was a lie this is not the hotel I stayed in. When I arrived the door at pavilion rooms was locked. I called the number and was told to come to the door further down which was the entrance to the Four star hotel advertised on booking.com with a bad rating. The room was in the basement with poor natural lighting. The room was cluttered with too much furniture giving no room to stay comfortably. The mattress on the bed was worn and extremely uncomfortable. Pillows were flat and poor quality. The bed had only a sheet with no temperature control in the room led to a cold nights sleep. A small towel was provided and a towel for the floor in the bathroom on entering the towel was on the shower tray and wet. Tea and coffee are provided with a cup but there is no milk. WiFi is available and free of charge but it is very slow. Sign on the rear of the door at the Four star hotel states if you leave valuables in the room and they are stolen they take no responsibility for this! Not what you expect from hotel.

Despite the dark bedroom space, bathroom very clean and tastefully decorated and shower had a good pressure/temperature. Only negative was that shower floor towel was wet prior to use, not sure if there was a shower tray leak or not, but did not effect usage.

Room had very dark decoration, with quite a few antlers on display (!). Very small bedroom space, but only staying overnight so not a big issue for me on this occasion. Also tv ariel was broken so no signal, but did not need ito use it on this occasion.

The hotel is lovely, it’s like stepping back in time, beautifully decorated with antique furnishings and nic nacs.

The bathroom/ shower room was tiny, however it was not an issue.

The hotel is quite close to Paddington station, and Edgware tube. It is in a nice and safe part of London, and it is close to Hyde park for a nice stroll. The staff are trying their best, but the hotel needs tlc. The bathroom was the best part as the tiled decor is lovely, and the room is prepared to a professional standard.

Not being able to take the key out with you is bizarre, and the first time I encountered that level of security. I also thought the decor in the room is out of the 1940's. The wood furnishings would have been perfectly acceptable in a shabby chic kind of way but the olive green walls and ceiling feel like a prison. It is a dark room that is poorly lit and the shower had no hot water. The radiator wasn't on when we came back at night and the room was freezing. The 10 tog duvet was insufficient for the room temperature and we slept in coats. I would not wish to stay here again. There was no milk sachets to serve milk so I wonder why they bother giving you tea and coffee.

The hotel is quite close to Paddington station, and Edgware tube. It is in a nice and safe part of London, and it is close to Hyde park for a nice stroll. The staff are trying their best, but the hotel needs tlc. The bathroom was the best part as the tiled decor is lovely, and the room is prepared to a professional standard.

Not being able to take the key out with you is bizarre, and the first time I encountered that level of security. I also thought the decor in the room is out of the 1940's. The wood furnishings would have been perfectly acceptable in a shabby chic kind of way but the olive green walls and ceiling feel like a prison. It is a dark room that is poorly lit and the shower had no hot water. The radiator wasn't on when we came back at night and the room was freezing. The 10 tog duvet was insufficient for the room temperature and we slept in coats. I would not wish to stay here again. There was no milk sachets to serve milk so I wonder why they bother giving you tea and coffee.

Not the room i booked, the bed was very hard and way smaller than i asked/paid for. Very uncomfortable.The room was very very hot, and i was told that the heat is either on max or completely off.?Otherwise its an okay room for a small trip to london.

Room was lovely, very tidy, small but had everything we needed for our stay

Location very good for me.

No heating in bathroom..to much furniture in room couldn't move around much..

Situation and the helpfulness of the staff.

No milk for coffee. Not a fork. Mugs for coffee but no wine glasses.

Great location close to Paddington

Dingey basement room with very basic room and facilities