The 55 by Le Mirage

Stylish, clean, super safe, excellent location

The housekeeping staff could have been more attentivr

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Excellent location

Lovely newly renovated hotel, very helpful personnel. Well decorated rooms, comfortable beds. Close to Hyde park and several stations.

Friendly staff, they let us check in early!

Room is smaller than it looks in the pictures :(

Everything!! perfect location in a quiet street close in Bayswater, but yet very close to restaurants, pubs and subway. Very nice house and a spaceous room.

The breakfast was quite simple, but that's common in UK.

Location. Room size. Bed and mattress.

The street outside is quiet, but the sound insulation is not great.Stains on curtain.

Not the most welcoming staff at check-in or check-out.

Even though I had the king suite - it feels more like a hostel than a hotel - it is very clean but no frills whatsoever. The street is also quite noisy.

Great location near everything you would want.Loved the look of the neighbourhood… very pretty. Our room was a decent size. Fantastic shower! Housekeeping did a real nice job too. Breakfast looked pretty good.. although I never purchased it. Price was reasonable. Close to 2 subway stations.

There was one brown stain on the bedroom rug that needs to be removed. Not much of a view from the room.

Very good

The room was in the basement with no view outside. From the entrance floor, there were pounding footsteps coming into the room since early morning.

Everything,, the location, the hotel vibe, staff, decorations, room is spacious (one person)

Staff was friendly and helpful, room was nice and location great, safe to walk at late hours and plenty of restaurants/ cafes to choose from, reception provides adaptor charger upon request.

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Good location Quiet zone

Rather small room.Small double bed.Poor breakfast.Hotel first charged me £50 (which was supposed to be released at our departure but was debited to my account), then refunded when I complain about it so check your Accounts !

I am very satisfied with the hotel; in fact, this was a return visit, and I would prefer to stay here again in the future. The location of the hotel and its overall cleanliness are very good. The staff is also very attentive in general and they did their best to help us stay in the same room we have previously stayed.

Only one bad review- the carpet in the room is not vacuumed properly.As we have allergic asthma, we specifically made this request. When we mentioned it the first time, the two female staff members at reception were very attentive, and the carpet was cleaned well. However, the second time, when we requested room cleaning again and specifically asked the male receptionist for the carpet to be thoroughly vacuumed with a machine, he said this was already part of the general procedure and did not take the request seriously or warn the housekeeping staff accordingly.When we returned to the room, the carpet had not been thoroughly vacuumed, which triggered asthma symptoms and caused a coughing attack. Unfortunately, carpets are very important in such cases, and more care should be taken to clean them properly—especially when a specific request has been made.

Our room was small but extremely comfortable with a fabulous bathroom. Great shower in the morning.

It would have been nice to be in a bigger room but the price was good for the small one.

great location, clean, nice personnel

bed a bit small

Modern, room had space and bathroom was nice.

It is an old building that has been modernised so the windows were drafty but the big curtains do a great job and the heating was great. My bed needed new pillows!!

The only thing we liked about the hotel was its location.

We were very dissatisfied with our overall stay at this hotel. We stayed as two separate groups, and neither of us had a good experience.First of all, the elevator was out of order. Although this was mentioned on Booking.com beforehand, we still expected the hotel to handle the situation more professionally. We had very large and heavy suitcases, and carrying them up the narrow stairs was extremely difficult. The staff was not helpful at all.The biggest issue was the room allocation. Our friends were first given a basement room, which had no window and was very uncomfortable. After we complained and explained that one of them was claustrophobic, they finally moved them to the fourth floor. However, with no elevator and very narrow stairways, carrying luggage up to the fourth floor was exhausting. Giving such rooms while the elevator was broken felt almost like a punishment.Cleanliness was also poor. On the first day, there were hairs in the bathroom, and despite requesting daily cleaning, they were never properly cleaned. We even had to insist multiple times just to get basic room slippers, which should not be considered a luxury in a four-star hotel.This hotel does not deserve its four-star rating. We chose it based on its Booking.com score and reviews, and I even recommended it to my friend, which made me feel very embarrassed afterward.On the last day, they tried to charge us extra for checking out just one hour late, despite all the problems we experienced during our stay. This was unacceptable.We stayed for five days and were not satisfied at all. The service, cleanliness, and customer care were very poor. We will definitely never stay here again.

Disgusting waste of money. The room was filthy and clearly not cleaned properly. The bedsheets were dirty, and the overall condition of the room was unacceptable.When I reported the issue, nothing was fixed. The manager was rude and completely unhelpful, offering no solutions or alternatives. Because of this, I was forced to leave and book another hotel at my own expense.To make matters worse, I still have not received any refund or compensation. Terrible experience from start to finish. I would not recommend this hotel to anyone.

didn’t like this property because the room was extremely dirty, the bedsheets were unclean, and the overall hygiene was unacceptable. The staff did not resolve the issue, the manager was rude and unhelpful, and no solution or refund was offered, forcing me to leave and book another hotel.

This was one of the worst hotel experiences I’ve ever had. The room was extremely dirty—there was hair everywhere, including on the bed, and visible stains on the mattress. The place felt sketchy and more like a cramped hostel than a hotel. The corridors were extremely small and uncomfortable.When we tried to explain the situation to the manager and front desk, they were incredibly rude and dismissive, as if the cleanliness issues were our fault. We felt completely disrespected. We couldn’t even sleep there because of how dirty it was, which meant our money was completely wasted. They also refused to give us a refund despite the unacceptable conditions. I would not recommend this place to anyone.

This was one of the worst hotel experiences I’ve ever had. The room was extremely dirty—there was hair everywhere, including on the bed, and visible stains on the mattress. The place felt sketchy and more like a cramped hostel than a hotel. The corridors were extremely small and uncomfortable.When we tried to explain the situation to the manager and front desk, they were incredibly rude and dismissive, as if the cleanliness issues were our fault. We felt completely disrespected. We couldn’t even sleep there because of how dirty it was, which meant our money was completely wasted. They also refused to give us a refund despite the unacceptable conditions. I would not recommend this place to anyone.

Great location, clean and beautiful rooms

Elevator was broken the whole duration of the stay