The Cleveland

Great customer service by staff and it?s super quiet at night.

Friendly staff, great amenities and excellent location

Windows rattle in the wind. A small point but a little noisy. Easily rectified

Great location, great friendly staff at the reception and quality of the room was great.

Think walls so could hear people on the corridor and no Smart TVs

Great location for us as a short walk from Paddington Station, rooms clean, comfortable and well equipped. Easy to get to underground. This is the second time we have stayed here as we liked it last time.

In one of the rooms the USB charging didn't work - teenagers in panic mode!

Very good hotel just off Jekyll & Hyde Park. I only realised on the second night that there was a wee kitchenette if you open your heart, I mean open the bigass cupboard next to the bathroom. Handy if you need a quick brekkie, because I don't think the hotel has a restaurant as such. Close to Paddington bear for a cuddly night and not very far from Lady Diana and her cheating husband.

Bathroom is a tad small but as long as you don't come with the whole rugby team ;), you'll be fine. Would be nice to have something to keep the soap in the shower cubicle. There's literally nothing there.

It was excelent stay.The hotel had fantastic location, close to everywhere by walk but still quite and calm.

They Let us check in very early after a long flight. Also helped us with bags. Room was very nice

The room was modern and well fitted out

reception a bit gaunt

Great friendly staff.Nice clean comfortable room.Quite area.Good transport links

The wise of the room

No breakfast, no reception, no bottle waterLooks like an apartment building with rooms lent to call it a ‘hotel’. Old.

Everything. It was clean, comfortable, really well appointed and in a lovely part of London. Staff were lovely and helpful. Just great. We will stay again.

Nothing. It was great.

This was my second visit… Great hotel, perfect location having traveled into Paddington from Bristol! Very happy to be back!

Location is great, cleanliness is of a high standard , friendly staff.

Very tiny rooms but functional for a night stay

Walls were dirty and air con was very noisy

Considering the special offer this was totally luxurious. Graceful neighbourhood and really well designed room with a perfect little kitchnette. Loved it.

Just a note that all the houses along the street have basement rooms that feel a lot more private than they actually are, so if you get one close the curtains or be on display.

Amazing location, large room and bed, complete kitchenette with nice china and cutlery.Request for a late check-out was easy.

Good location, nearby Paddington station, short walk to Hyde Park. Room was very spacious, nice bathroom. No breakfast available, but kitchenette with fridge in the room or lots of cafe's around Paddington station.

Spacious, comfortable room in a good location.

Comfy bed, good location, powerful shower

Close to Paddington station, nearby to super markets, restaurants, pubs. Yet quiet square without through traffic. Kitchenette for self catering. 24 hour front desk. Staff helps you feel at home.