4 Star Hotel

Hyatt Place London City East

Black Lion House, 45 Whitechapel Road, London, United Kingdom View Map

Hyatt Place London City East1/100
Hyatt Place London City East photo 2
Hyatt Place London City East photo 3
Hyatt Place London City East photo 4

Hyatt Place London City East

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About

Hyatt Place London City East is located in London, 1969 feet from Brick Lane. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi throughout the property. The hotel has family rooms. Boasting a rooftop bar called Pocketsquare with an outside terrace and views of London. At the hotel, the rooms come with a desk and a flat-screen TV. We do offer a breakfast to go each morning at Hyatt Place London City East. The accommodations offers rooms with a terrace and balcony. Guests can make use of the business center or relax in the snack bar. Popular points of interest near Hyatt Place London City East include Tower of London, Spitalfields Market, Sky Garden and Tower Bridge. The nearest airport is London City Airport, 5 mi from the hotel.

1,633 Reviews

8.4Very Good
Cleanliness
9.0
Staff
9.0
Location
8.3

What Guests Say

  • “Great place to stay couple of night. For Familly of 5 with a baby it was more than ok, beds are really big. Breakfast was consistent and…”
  • “The location was good, had many ways of getting in and around the city.”
Show 50 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Fitness Center
  • Accessible Rooms / Facilities
  • Pets Allowed
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Deluxe King Bed1/4

Deluxe King Bed

227 sqft • 1 King

  • Accessible bath/shower
  • Accessible toilet
  • Accessible vanities
  • Adapter
Premium King Bed With Balcony1/4

Premium King Bed With Balcony

237 sqft • 1 King

  • Adapter
  • Air conditioning
  • Alarm clock
  • Baby Cot
Premium King Bed With Terrace1/4

Premium King Bed With Terrace

237 sqft • 1 King

  • Adapter
  • Air conditioning
  • Alarm clock
  • Baby Cot
King Room1/4

King Room

227 sqft • 1 King

  • Accessible bath/shower
  • Accessible by lift
  • Accessible toilet
  • Adapter
Twin Room1/4

Twin Room

227 sqft • 2 Single

  • Accessible by lift
  • Adapter
  • Air conditioning
  • Alarm clock
King Bed With Sofa Bed1/4

King Bed With Sofa Bed

291 sqft • 1 Sofabed, 1 King

  • Accessible bath/shower
  • Accessible toilet
  • Accessible vanities
  • Adapter

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.4
    Very Good

    Based on 1,633 reviews

    Location

    8.3

    Cleanliness

    9

    Staff

    9

    Overall Quality

    8.5

    Pros +

    • Great place to stay couple of night. For Familly of 5 with a baby it was more than ok, beds are really big. Breakfast was consistent and we're been well received by KEERTHI ! Big thanks to her.
    • The location was good, had many ways of getting in and around the city.
    • Staff were very welcoming, Anna greeted us with a smile and was very professional in her customer service, upgraded our room and gave us a complimentary drink as it was our anniversary. Lovely hotel, clean and spacious

    Cons -

    • The restaurant. Quite small considering how many guests they have.
    • Nothing to repost as all was great
    • No complaints:)
    Business Traveler (364)Solo Traveler (421)Traveling as Couple (1,337)Family with Young Children (583)Group Traveler (542)
    10AxelPosted on: 2-17-2026

    Great place to stay couple of night. For Familly of 5 with a baby it was more than ok, beds are really big. Breakfast was consistent and we're been well received by KEERTHI ! Big thanks to her.

    6MoiwoPosted on: 2-17-2026

    The location was good, had many ways of getting in and around the city.

    The restaurant. Quite small considering how many guests they have.

    10HashimPosted on: 2-17-2026

    Staff were very welcoming, Anna greeted us with a smile and was very professional in her customer service, upgraded our room and gave us a complimentary drink as it was our anniversary. Lovely hotel, clean and spacious

    Nothing to repost as all was great

    10JoelPosted on: 2-16-2026

    Clean with beautiful rooms and amazing staff. Adriana did a wonderful job of servicing the room before our visit

    No complaints:)

    10GemmaPosted on: 2-16-2026

    Quiet rooms, comfortable beds and all the amenities we needed.

    10LewisPosted on: 2-15-2026

    Easy to check in, location very close to train station, staff very helpful, room service to room from the Italian restaurant is a must, great size room and comfortable bed!

    Nothing!

    9KarenPosted on: 2-9-2026

    Close to Tube Station. Lovely rooms, pleasant staff

    10CresseyPosted on: 2-8-2026

    Easy to commute to and from all the places we wanted to visit in London, lovely big room and bathroom offered huge shower and all the amenities provided were great. Staff went above and beyond to help us with all our needs and comforts.

    9MohamedPosted on: 2-6-2026

    Very good hotel with excellent staff and housekeeping. Special appreciation to Adelina for her outstanding service and professionalism

    10TonyPosted on: 2-4-2026

    Friendly staff

    Location was 50/50 .. not the greatest but the local shops were very convenient

    10MiljaPosted on: 2-3-2026

    The staff were amazing!❤️ Everyone was so kind and made us feel welcome here. The breakfast was great and they also had good gluten free options. We were very happy with our stay.

    -

    10Izabela000Posted on: 2-1-2026

    Gym and staff are amazing. Hotel was very clean. I will be back only there!

    -

    8KellyPosted on: 2-1-2026

    Central location with two metro stations nearby.Clean and spacious room.Nice view on the city. Neighborhood is quite cosmopolitan - walking distance to Spitalfields market and Tower Bridge is reasonable.St-Pancras international Station is 20min distance by metro.

    Nothing.If you are willing to do more touristic area you might be a bit far but on my end as I was not there for this purpose, it was perfect location and accommodation.

    10AbdullahPosted on: 1-25-2026

    Fast, i checked in early. Checked out online. Was great experience

    Absolutely nothing

    10PetePosted on: 1-25-2026

    Very modern, clean & we loved the roof top bar, our room was at the back of the hotel we didn’t hear any outside noise

    9JasjaPosted on: 1-20-2026

    the staff was really accommodating, I did get an upgrade for 20£ to a similar room on one of the other the higher levels with a great view. I didn’t get breakfast. it was a nice and comfy stay.

    nothing really

    10LijianPosted on: 1-15-2026

    Breakfast is great. The only difference from last year was last year a lady introduced me to all the food even it's a buffet and this year the gentleman just checked my room number. I wish you continue with the tradition, it's a huge sense of welcoming. thank you

    8PaulPosted on: 1-12-2026

    Very convenient location , friendly staff.

    No spoon for coffee in room and maybe a bit more coffee

    8CommandeurPosted on: 1-12-2026

    Comfortable rooms.Strategic location.Good service and nice breakfast.Nice gym.

    8MartinPosted on: 1-12-2026

    Good place, very friendly staff at reception... Enrice and young ladies, very helpful...

    Amenities & Policies

    Amenities

    Fitness & Spa

    • Fitness Center

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Health & Safety

    • Health Services
    • Professional cleaning services

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly

    General

    • Pets Allowed
    • No Smoking Rooms/Facilities
    • Refrigerator

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 to 2 stay free with cot.
    PetsPets are allowed. Charges may apply.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    A damage deposit of GBP 25.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.

    Location

    Hyatt Place London City East

    Black Lion House, 45 Whitechapel Road, London

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