4 Star Hotel

Hampton By Hilton London City

12-20 Osborne Street, London, United Kingdom View Map

Hampton By Hilton London City1/72
Hampton By Hilton London City photo 2
Hampton By Hilton London City photo 3
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Hampton By Hilton London City

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About

Located a minute’s walk from Aldgate East Tube Station and on the gateway to Brick Lane, Hampton By Hilton London City is just next to the Whitechapel Art Gallery. It offers free Wi-Fi and 24-hour room service. Air-conditioned rooms feature a plasma TV, a safe and private bathroom with shower and hairdryer. For an additional charge, the hotel offers a Hot Buffet Breakfast. The Hotel Restaurant offers a limited menu of Pizzas and Sandwiches. Spitalfields Market and its surrounding eateries are 5 minutes’ walk away. The property is 10 minutes’ tube ride from the West End, Olympic Stadium and Westfield Shopping Center. The Tower of London is just 15 minutes’ walk away. Welcoming guests from May 2023.

1,464 Reviews

8.4Very Good
Cleanliness
9.0
Staff
9.1
Location
8.6

What Guests Say

  • “This facility is very well kept and clean. Staff is very pleasant and always help with the smile on their face. They made our stay very…”
  • “The hotel looked brand new and was super clean. The breakfast was fantastic as well. We loved this hotel!”
Show 50 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Fitness Center
  • Accessible Rooms / Facilities
  • Non-Smoking Rooms
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Room Options

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Exclusively for Priceline members Details

Queen Superior1/1

Queen Superior

194 sqft • 1 Queen

  • Air conditioning
  • Baby Cot
  • Bath or Shower
  • Closet
Queen Family Room1/4

Queen Family Room

216 sqft • 1 Queen, 2 Single

  • Air conditioning
  • Baby Cot
  • Bath or Shower
  • Closet
Two Queen Beds room1/4

Two Queen Beds room

259 sqft • 2 Queen

  • Air conditioning
  • Baby Cot
  • Bath or Shower
  • Closet
Twin Room1/4

Twin Room

194 sqft • 2 Single

  • Air conditioning
  • Baby Cot
  • Bath or Shower
  • Closet
King Room1/4

King Room

216 sqft • 1 King

  • Air conditioning
  • Baby Cot
  • Bath or Shower
  • Closet
Queen Room1/4

Queen Room

194 sqft • 1 Queen

  • Air conditioning
  • Baby Cot
  • Bath or Shower
  • Closet

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.4
    Very Good

    Based on 1,464 reviews

    Location

    8.6

    Cleanliness

    9

    Staff

    9.1

    Overall Quality

    8.5

    Pros +

    • This facility is very well kept and clean. Staff is very pleasant and always help with the smile on their face. They made our stay very comfortable. I would like to say special thanks to Hotel employees.
    • The hotel looked brand new and was super clean. The breakfast was fantastic as well. We loved this hotel!
    • The staff were friendly and fulfilled our requests for extra blankets.

    Cons -

    • The sofa bed mattresses were coming apart during the night so it wasn't comfortable. The breakfast choices were limited and exactly the same every day.
    • Breakfast was like a free-for-all at the zoo No planningStaff did their best to find somewhere to sit. Other hotels manage to have a simple plan to seat guest but nothing at the H by HAbsolutely appalled
    • No I was happy
    Business Traveler (179)Solo Traveler (167)Traveling as Couple (399)Family with Young Children (353)Family with Teens (1)Senior Traveler (16)Group Traveler (173)Total (4,015)
    10AvadhootPosted on: 12-30-2024

    This facility is very well kept and clean. Staff is very pleasant and always help with the smile on their face. They made our stay very comfortable. I would like to say special thanks to Hotel employees.

    10Verified guestPosted on: 4-4-2025

    The hotel looked brand new and was super clean. The breakfast was fantastic as well. We loved this hotel!

    7BrandonPosted on: 2-18-2026

    The staff were friendly and fulfilled our requests for extra blankets.

    The sofa bed mattresses were coming apart during the night so it wasn't comfortable. The breakfast choices were limited and exactly the same every day.

    10VickyPosted on: 2-18-2026

    Lovely and clean, staff were very friendly and an excellent location. I would stay here again if I ever needed to visit this area.

    8JennyPosted on: 2-17-2026

    CleanGood location Lovely staff

    Breakfast was like a free-for-all at the zoo No planningStaff did their best to find somewhere to sit. Other hotels manage to have a simple plan to seat guest but nothing at the H by HAbsolutely appalled

    10MartynPosted on: 2-16-2026

    Reception staff Pooja excellent Breakfast staff Cleanliness of whole hotel and atmosphere

    No I was happy

    10LillaPosted on: 2-16-2026

    The location of the accommodation was excellent – two metro stations were very close, just a few minutes’ walk away. Tower Hill was also only a 20-minute walk. The room was comfortable and spacious.

    The breakfast could have been more varied, as the selection was the same every day.

    9ZakPosted on: 2-15-2026

    The staff were very friendly and super helpful, the facilities were clean and pleasing, our room was comfortable and stylish, would definitely stay again.

    10PatriciaPosted on: 2-10-2026

    Lovely modern hotel located a short walk to Aldgate East tube station. Staff are welcoming and friendly and go the extra mile to make sure you have a pleasant stay. Our twin room was clean and comfortable with tea and coffee facilities together with a small fridge.The breakfast was most enjoyable with a good selection of hot and cold items to choose from together with fresh fruit. All the staff in the dining room need complimenting for their cheerful manner and the way they worked hard to keep the tables cleared and replenishing the food items.We will definitely return to this hotel on a future trip to London.

    Staying longer.

    9MichaelPosted on: 2-10-2026

    Nice hotel in the Whitechapel district, right next to Aldgate East underground station.The rooms were great and had everything we needed.I would particularly like to mention two people who were responsible for the breakfast service; they both did a fantastic job.Their names were John and Ben, and I would give them both a 5-star rating.

    The breakfast could be more varied; there was only toast, no bread.

    9PaulinePosted on: 2-9-2026

    Excellent choice at breakfast for both hot and cold choice. Waffles were amazing. Great choice of hot drinks and juices too.

    10LauraPosted on: 2-9-2026

    The Team was exceptionally kind and helpful. Despite the high number of guests they were very attentive. The room was great as well with a comfy bed.

    When the breakfast room is busy it can get quite noisy but that’s what we expected.

    8TriinPosted on: 2-9-2026

    The personnel was very helpful and friendly. Location was super, the Underground station was very close, so it was easy to move around and explore the city. Some places were in a walkable distance. Our room was cosy and comfortable.

    We weren't completely satisfied with the breakfast. Although the waffles and fruit selection was very nice, warm dishes and fresh veggies didn't meet our expectations. Sometimes the airconditioner (or it might've been something else) in our room was a bit too noisy, even when we turned it down.

    9VickiPosted on: 2-8-2026

    Perfect location. Great value for money. Friendly staff. Lovely room. Great breakfast.

    The lift was out of action meaning we had to scale 1 floor with our case. The sausages weren't nice.

    9NereaPosted on: 2-7-2026

    The room, the breakfast and the treatment

    The water in the bathroom wasn’t very hot

    10CihanPosted on: 2-4-2026

    The hotel has clean and comfortable rooms and common areas. The breakfast quality was far above the London average. Central location allows you to reach most important points on foot and by public transport easily. The staff were very kind, friendly and helpful. Our room had an impressive view, allowing us to enjoy the city throughout our stay.

    8BitounPosted on: 2-3-2026

    The staff at the hotel were the best, the breakfast was simply amazing and the hotel was neat, super but i mean it super clean. overall it was fabulous, the location was good with easy access to the metro stations and very close to the tower of London, a bit far from downtown and other attractions. but overall it was excellent!.

    there was nothing i did not like

    9NinaPosted on: 2-3-2026

    The hotel has an excellent location right next to a metro station, which made getting around very easy. Overall, the hotel is very nice and clean. The breakfast was great, with a wide variety of food, including plenty of fruit, and fresh waffles were made every morning. The breakfast staff were absolutely amazing — very friendly, helpful, and attentive. The room was clean, modern, and well equipped with everything needed, such as an iron, ironing board, shampoo, conditioner, body lotion, and soap. In general, the hotel staff were pleasant and professional.

    The only downside was that the breakfast area was very crowded every morning, and it was difficult to find a place to sit. The room also did not have much space to keep a suitcase open, so you either had to unpack completely or keep stepping around it.

    10ShailendraPosted on: 2-3-2026

    Service , breakfast menu and room condition

    Layout slightly odd

    7JadePosted on: 2-3-2026

    Comfy rooms, very clean and safety features to access hotel and rooms. The subway was a 1 minute walk. Very friendly staff that work very hard and are very helpful.

    The location was very run down across from the hotel and surrounding areas. The breakfast was quite poor quality but plenty of it.

    Amenities & Policies

    Amenities

    Fitness & Spa

    • Fitness Center

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Health & Safety

    • Health Services
    • Daily disinfection
    • Professional cleaning services

    Accessibility

    • Handicapped Rooms/Facilities
    • Accessible shower available
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly
    • Kid Friendly

    General

    • No Smoking Rooms/Facilities
    • Refrigerator

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 to 2 stay free with cot.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Guests must show a valid photo ID and credit card upon check-in. Guests using another person's credit card will be required to fill in a 3rd party payment form. Please note that the hotel does not accept Diners Club. Dinner is a set menu - 3 course meal (drinks not included). A full English breakfast can be purchased at the property for an additional cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. When booking half board, note that drinks are not included.

    Location

    Hampton By Hilton London City

    12-20 Osborne Street, London

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