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Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
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Show 77 Verified Reviews
The Crowne Plaza Kitchener-Waterloo is a nonsmoking property and features an indoor pool, fitness center and on-site restaurant. Modernly furnished accommodations offers free wireless internet, microwave and mini fridge. A TV with cable channels, iron, ironing board and air conditioning are standard in all the guest rooms. Each comes with a telephone, coffee-tea-facilities and private bathroom with toiletries. The aqua restaurant at Crowne Plaza Kitchener-Waterloo serves a variety of dishes and also offers room service upon request. Guests can also enjoy a drink in the Center Point Lounge. The Kitchener Go Station is conveniently located 2822 feet from the property. It is 1.2 mi from Rockway Golf Course, while the Region of Waterloo International Airport is 9.3 mi away. Parking is provided at an additional cost.
Check-in:
After 15:00
Check-out:
Before 11:00
Pets:
Pets are not allowed.
Important Info:
Please inform Crowne Plaza Kitchener-Waterloo by IHG of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of CAD 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. When a breakfast rate is booked, the breakfast is only for 2 adults.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Excellent service. The staff, so kind and helpful. Also very clean.
- Helpful staff; cleaness; vibe
- It was ok until some people were banging at door after midnight
Cons -
- It is a very old building. I didn?t think the ?maze? like layout would bother me but it was uncomfortable and claustrophobic. Also the decor is very dated - brown and orange , it?s far and very jarring. Not at all what I expected .
- Vanity too small, washroom could use more space--not great for family. Parking location is a bit confusing
- No safety no cameras some were wondering around knocking at doors several times
Business Traveler (132)
Solo Traveler (215)
Traveling as Couple (395)
Family with Young Children (310)
Family with Teens (14)
Senior Traveler (9)
Group Traveler (103)
Room Options
King Leisure Non-smoking
270 sqft • 1 King
Room Details and Photos
Executive Suite
sqft
Room Details and Photos
Standard Room
280 sqft • 1 King or 1 Queen
Room Details and Photos
Standard Queen Room with Two Queen Beds
280 sqft • 2 Queen
Room Details and Photos
Standard
270 sqft • 1 Queen
Room Details and Photos
King Room - Mobility Access Tub/Non-Smoking
280 sqft • 1 King and 1 Sofabed
Room Details and Photos
Location
Crowne Plaza Kitchener-Waterloo
105 King Street East, Kitchener, ON