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2+ Star Hotel
Good location for our visit. Nice sized room.
The pool and spa were closed and that is the only reason I booked this hotel.
Pet friendly and the location.
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2+ Star Hotel
Location internet was fine
Discusting i found kotex with blood in side the ice boucket
Location
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2 Star Hotel
Close to the family i was visiting
So dusty in the room
It's cleanliness
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2 Star Hotel
Comfortable, clean room at a bargain price.
Quiet quick service even to I arrived late
The woman running the front desk, I apologize for not knowing her name, was very friendly and helpful. Room was clean and smelled good.
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2+ Star Hotel
Everything
Location and breakfast
Pool was closed, bathroom sink handle broke, string odor of weed and breakfast didn't include any fruit.
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2 Star Hotel
Beds very uncomfortable
old mattress, broken faucet
Nothing
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2+ Star Hotel
Stafg
My room was fairly clean and comfortable. The TV had a sleep timer. The rooms were quiet and safe.
Staff always friendly
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3 Star Hotel
The hotel was very clean, the staff was very freindly and helpful.. We used the hot tub which was clean and was a perfect way to relax before bed. Our meal at the attached resturant was also 5 starts. We would highly recomend this establishment.
Everything
Very clean and well maintained. The rooms were lightly spartan but comfortable. Could use some artwork and visual interest items.
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2+ Star Hotel
The refrigerator didn't work
Nice selection for free breakfast
Room in poor condition, a piece of furniture broke, toilet didn?t flush and they did not do up the room between nights. Won?t stay there again
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2+ Star Hotel
close to Mass Pike
It was quiet.
Being renovated and elevator did not work
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2 Star Hotel
It's very clean
Everything we cancelled, Thee roomwas funky and upped the price and we cacelled our room. I would't recommend anyone go there, the owner/manager is rude and is disrespectful and was lying about the filthiness. and smoke filled room being cleaned.
My room was clean, the A/C worked great, plenty of hot water, bathroom was very clean and up to date. The room itself was dated but the bed and pillows were very comfortable. The staff were friendly and courteous. I would stay here again.
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2 Star Hotel
Should be condemned
Nothing about this hotel was good and I'm not too picky on hotels to spend one night.
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2+ Star Hotel
AT LEAST I HAD A ROOM AFTER MY RESERVATION WAS MESSED UP
The hotel was well situated and staff were both knowledgeable and friendly. Room was comfortable. Staff addressed concerns as they were noted
The room was nice
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2 Star Hotel
The location was convenient. I also liked how clean the breakfast area was-the coffee was great and they new pancake machine make delicious small pancakes, with just a press of a button
location
Heating was not working properly and made a lot noise during the night.
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Location to event being attended.
Location
easy in and out. Clean.
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3+ Star Hotel
The location, decor, and staff all excellent.
The staff
would have liked a flatter pillow
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2+ Star Hotel
The room size and the hot breakfast
Location
Bathroom mirror not good for putting on makeup; too dim Breakfast bar was out of some items.
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2+ Star Hotel
Convenient to my final location, ease of highway access, professional staff.
Convenient location
The bed was very comfortable, and the shower had good water pressure.
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2+ Star Hotel
Nicely furnished with attractive pictures on the walls. Good bed, bedding and towels
Decent snackshop
It was available
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2 Star Hotel
The view in the porch
It was very clean and neat , very nice staff
Nothing.
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2+ Star Hotel
The location was very good for access to UMass.
quality bedding/sheets = good sleep
Clean and convenient to the college.
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3+ Star Hotel
Parking was full, but overflow was close enough
parking garage is difficult to navigate and park
It is consistently clean. The rooms are well appointed, the linens are clean and smell fresh. The staff is wonderful. Plus our dog loves the hotel too!
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3 Star Hotel
It was close to the interstate
Close to the casino
Nice hot tub!
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2 Star Hotel
Convenient location on the bus line
Good price. Great location for where I needed to go.
It?s very convenient, and close to a bus stop to go directly to my daughter?s school
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3+ Star Hotel
Very clean, comfortable beds, bar and restaurant open late
Nothing
The staff was wonderful and so kind.
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2+ Star Hotel
Free parking
Pool breakfast and staff
Location 10 minutes from six flags park
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2+ Star Hotel
Great for the price!
The staff and the cleanliness. Location is great spot between Amherst and Northampton. Excellent location for college visits
The front desk clerk made my stay. She did her best to rectify the small items I requested (working remote control, where fitness room located, etc.) and time as friendly and professional.
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2+ Star Hotel
Modern and clean.
Staff
Looked the pool. Bed was comfortable, bought the pillows they were perfect.
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3 Star Hotel
The location was perfect. Close enough to the reason why we went to Massachusetts but right in the middle of stores and restaurants .
Cleanliness, breakfast , large room, well furnished, good water pressure, the lkitchenette
So many restaurants around. Very new. Clean. The heat worked immediately. Nice snack shop. The bed was very comfortable. No mold or cracks in the bathroom. Very easy check-in and out.
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2+ Star Hotel
The continental breakfast was great. They had a good variety, hot coffee, waffles, fresh egg, sausage, and bacon.
Fast in and out, late check no problem
Excellent staff willing to assist.
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includes taxes & fees
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