The Gananoque Inn

Nothing really, it seem very quaint but it is really run down and old.

My room smelled like mildew, it was not clean there were cobwebs everywhere, mildew in the curtains, someone else's hair in the hairdryer, windows were full of bugs and spiderwebs. It's like I got the basement room. Breakfast took 45 min.

beautiful view of St Lawrence, quaint town

room was outdated, very damp, smelled

Near waterfront

Decent service, poor management. Moldy and small rooms, no AC, no air, and did not receive free internet, even if it was included. It's heritage building, but it's been left without good maintenance for way too long. Near the water, but d

Good location to Main Street and boat launch.

The hotel was extremely dated and our toilet did not flush. We had a repair man come to fix it and it still did not work. The coffee machine in our room looked so dirty we did not use it. Service was poor, yet there is frequent reminders for guests to

Musky Jake's restaurant had great food and service and a great view!

No elevator to access higher floors.

Location and front desk staff was personable.

Spa closed before the set hours. Dated and a bit dreary. Too much money fir what you got.

It was on waterfront. Very nice view.

The building starting to get a little run down. I am not from Norwalk CT I am from Ont. Canada.

The location and the service wow beautiful hotel by the lake!!!

Location; good staff; nice view of the river

Need to spend some money on updating the place. New carpeting, worn out upholstery, broken knobs/handles, etc. It can be a great place if some refurbishments are done.

the location

It is not as clean as expect, room is old and small

beautiful lake view

Hotel room is old and not clean, TV is not working well

Location was good and it was quiet.

There was a musty odour in the vestibule leading to the lobby and in our room. It smelled like they had a flood.

price high

Beds are comfortable ¿ feels like home

I wish there was a fridge and a safe in the room

The location and the patio dining.

Very tired it's definitely seen better days.

The Gananoque Inn has been a favorite of ours for years for dinner, drinks, or to stay. Always a pleasure

Very helpful staff, friendly.

Good location. Wonderful, friendly staff.

The years are showing and even though it's well-cleaned, it's looking worn.

“The staff were friendly, and the location was great.”

“We did notice a few empty soap containers, and not all menu items were available, especially the French onion soup.”

Breakfast was good but the woman who was on duty acted like we were a bother, no smile, "just the facts m'am"

front desk staff were very accommodating, the wait staff at breakfast acted like we were a bother to her.