4-Star Hotel

Sunscape Puerto Plata

Carretera Luperon. Km. 5, Playa Dorada, San Felipe De Puerto Plata, - Dominican Republic
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Sunscape Puerto Plata
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$286
per night

4-Star Hotel

Sunscape Puerto Plata

Carretera Luperon. Km. 5, Playa Dorada, San Felipe De Puerto Plata, - Dominican Republic
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Top Amenities:

BeachfrontFree BreakfastFree ParkingHealth ServicesSwimming PoolSwimming PoolRestaurantFitness CenterSpaSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily Friendly
Show All Amenities

Guest Rating

7.5

Good

Based on 1206 reviews

Location Of Hotel

8.6

Hotel Cleanliness

8.4

Hotel Staff

8.7

Overall Quality

7.5

Show 26 Verified Reviews

About

At Sunscape Puerto Plata - All Inclusive, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the resort villa to ensure you stay connected during your visit.Complimentary parking is available for guests. Due to health concerns, smoking is strictly prohibited within the entire premises of resort villa. At Sunscape Puerto Plata - All Inclusive, each day commences with a scrumptious breakfast offered at no additional cost. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At Sunscape Puerto Plata - All Inclusive, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the resort villa, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity.At Sunscape Puerto Plata - All Inclusive, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At Sunscape Puerto Plata - All Inclusive, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear.At the resort villa fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:30

Features & Amenities

Highlighted Amenities:

Beachfront
Free Breakfast
Free Parking
Health Services
Swimming Pool
Swimming Pool
Restaurant
Fitness Center
Spa
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly

Amenities & Services:

Additional cleanliness protocols in place
Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free parking
Hot tub/Whirlpool
Kids' pool
Non-smoking property
Outdoor pool
Private beach
Restaurant(s)
Spa services
Spa/sauna
Tennis court & equipment
Wheelchair accessible

Guest Rating

7.5

Good

Based on 1206 reviews

Location Of Hotel

8.6

Hotel Cleanliness

8.4

Hotel Staff

8.7

Overall Quality

7.5

Pros +

  • staff
  • most staff member were exceptional.
  • Friendly staff.

Cons -

  • food very salty
  • During checkout, a staff member, Ginnette, verbally assaulted us over a $10 discrepancy. We escalated the poor experience to the Hyatt's executive leadership team.
  • I didn't like the bait and switch. They tried to sell me a VIP upgrade that cost more than the original room that I booked. I did not like the pressure to buy a product like a timeshare from them. I wasted 6 hours on my second day.

Top Quotes:

"When they say all-inclusive, they mean all-inclusive."

"Great food."

"The pool was great; the beach was beautiful and calm."

Business Traveler (17)

Solo Traveler (40)

Traveling as Couple (379)

Family with Young Children (439)

Family with Teens (3)

Senior Traveler (7)

Group Traveler (99)

5
6/15/2023
staff
food very salty
1
6/6/2023
most staff member were exceptional.
During checkout, a staff member, Ginnette, verbally assaulted us over a $10 discrepancy. We escalated the poor experience to the Hyatt's executive leadership team.
6
6/5/2023
Friendly staff.
I didn't like the bait and switch. They tried to sell me a VIP upgrade that cost more than the original room that I booked. I did not like the pressure to buy a product like a timeshare from them. I wasted 6 hours on my second day.
10
5/23/2023
The space

Location

Sunscape Puerto Plata

Carretera Luperon. Km. 5, Playa Dorada, San Felipe De Puerto Plata,