Harborside Resort & Vacation Rentals at Atlantis

Friendly and courteous staff, always ready to help. Location, location and location! Great shuttle service.

Could use more onsite eating options! Although the marina village is just a 5 min walk

The location and all attractions it has for kids

For the price, I was expecting more from the hotel. The room had several small issues that did not compromise my vacation, but I would expect to not find them by the price it is paid. Also, the food options are very limited.

It is close to most of the Atlantis attractions. Quiet and clean. The hotel did not have the smell of cigar smoke that is typical when next to casino. An atmosphere of a home away from home.

The room did not have enough of the kitchen amenities. Air conditioning did not really cool down to our setting. But overall still a good place to stay.

cozy

internet was not free not was the main fitness facility

Beautiful and clean

The front desk did not honour my Booking.com rate plus added other “mystery “ charges that they failed to properly justify to us Nice place but overpriced and lots of extra mystery charges - we should have stayed elsewhere

We did a last minute booking and we were so happy we stayed here. The staff was outstanding they checked us in right away and we enjoyed every minute of the stay. The room was perfect and we loved the closeness to Atlantis. The shuttles were great too. I would stay here again.

Great area for variety of our family ages. Lots of activities. Outdoor facilities fun. Water park awesome. good tasting food.

Prices for dolphin swim mini golf and couple other Atlantis activities very expensive. Food on property very expensive. Additional add on charges very expensive

Overrated. Too expensive. Too many taxes. Horrible customer service. The room smelled like sulphur. Will never return and tell friends and family to avoid.

The rooms were spacious and located in a quieter area.

Far too spread out and our 2 expensive one bedroom apartments ‘balconies’ were right next to a busy path so we were constantly viewed by passersby, resulting in a lack of privacy. The bathrooms were very odd. The shower and toilet were in a very small room while a massive bath and sink area was in another. Drying off after a shower was a feat in itself. The resort is after your money. To have to pay $20 for a visit to the gym on the Atlantis property was ludicrous. After checkout we discovered a new pair of expensive shoes had been left behind and immediately notified management but they have failed to ‘find’ them. We spend a considerable amount of money on accomodation when we travel every year around the world and I’ve never been so disappointed in a property. The staff were friendly but I guess it all comes down to top level management.

Did not have breakfast at the hotel

The wifi was terrible and did not work half the time. I should get a refund or at least a credit for the poor wifi

Lots to do and see

Too far away from everything. Had multiple issues with hotel room. First AC didn’t work and was moved to another room. In the new room we had a flood, then a separate time the toilet overflowed, we were only given 4 towels for 2 rooms though wr asked for more and had to use them to clean up the flood.

The water park was a hit for my kiddos

The cost of taxi transportation, grocery and food

I loved the convenience you could walk easily from pool to restaurants to water park to beach. It’s much prettier than booking.com photos suggest. The yachts were pretty impressive along this 10 min walk.

The food is outrageous in price and mostly junk. If you want anything with nutrition be prepared to pay through the nose. Luckily we found an excellent falafel style place near cove bay that gave us a break from the burger and fries domination everywhere else. We also went to a supermarket on day 1. Secondly the staff need to get into the sea and pickup all the plastic Atlantis garbage that guests have chucked into it. Sad to see when snorkelling.

love the property

phone was a mess, including duck ants in bed at 2am and shower more hot water than cold....

Location, cleanliness, friendly and helpful staff

Wifi was extremely bad quality The on-site convenience store is highway robbery at its best $15 for a bottle of water, badly stocked for what is really a self catering place. If you travel a lot in the Bahamas you will however know it’s the hidden costs that Marr the experience.

Location was good for the family. The pool, the pool snacks, and the Pointe restaurant were good. Shuttles were really convenient and always there when we needed them. You walk long distances no matter where you stay. Prices were expensive as expected.

Dated. Bathtub was painted prior to arrival and completely peeled by our departure.

Hotel was spacious, clean. Full kitchen was great! Housekeeping terrific.

Forgot to send up rollaway - minor inconvenience.

The aquariums.

Crowded, food was pricy, no apple juice available for kids, not enough healthy poolside food.

Disappointed that it wasn't better having stayed at Atlantis in Dubai previously

The size of the room

The check in was ridiculous, horrible