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2 Star Hotel
Price and cleanliness
The willingness of the staff to accommodate our needs and updates that have been made since our last stay.
Location and price.
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2 Star Hotel
We arrived early and just went in to pay for room room was ready and owners graciously allowed us to go ahead and check good location beautiful view
Cost + location
It was in the same parking lot as a restaurant and practically across the street from the Safari which was where we were going so it was perfect for us
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2 Star Hotel
They needed more towels and better pillows amnd bigger tvs
Difficulties with the television
Very nice staff, very clean and comfortable room. Very close to Interstate route as soon was simple quick to arrive.
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2+ Star Hotel
Plenty of parking. You can park right outside your room.
This is the best 'cheap' hotel in Lexington. Cleaner and in much better condition then you would expect at this price point.
The room
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2 Star Hotel
Price
ROOM 101 I WOULD STAY THERE AGAIN
Convenient location.
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2 Star Hotel
Friendly staff. Truly helpful.
Friendly staff and very accommodating
rooms are spacious, clean and staff were very polite.
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2 Star Hotel
Low price and very convenient location. My room was clean and comfortable. The front desk staff was exceptionally friendly and helpful.
The convenience of the location, the price, pet accommodation, cleanliness, being able to back up to door to unload car.
The rooms was recently renovated. It was clean and streamlined. I liked that it had laminate flooring throughout. The bed was very comfortable. The room was tastefully decorated. It was easy to access off I-81. A Chick Fil A is being built next door.
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2 Star Hotel
The staff was welcoming and helpful. The room was clean, the beds and pillows comfy, the breakfast area clean and inviting. The coffee good ? and food ready early! The price of room was good too!
Quiet
The manager on duty when we arrived was very friendly and very helpful.
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2 Star Hotel
No hair dryer Dirty No amenities
Nice staff, prices are decent
Nothing
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2 Star Hotel
Hilton level cleanliness
Nothing, we ended up getting a cancellation refund and left...
Location next to the Appalation Trail
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2 Star Hotel
It was convenient for us
The hotel was easy to find. Staff was very friendly. The staff called once we had gotten to the room to make certain we were happy with the room. Basically yes.
location
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2+ Star Hotel
Close to airport, clean, friendly staff, excellent amenities including a Peloton which was an unexpected surprise.
major decline for a relatively new hotel. I have stayed here multiple times/ year since new
Price , food
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2+ Star Hotel
Nothing
Indoor pool is awesome and staff are super polite
Friendly staff, easy check-in and out.
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2+ Star Hotel
Loved the extras like the pool, weight room, and lobby filled with a pool table and fun hang out areas. Very clean. Loved the Tesla charging station.
Friendly, upbeat staff.
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3 Star Hotel
Location is great.
The hotel staff was very helpful and accommodating. They made our stay very nice. They kept the rooms and common areas very clean.
Absolutely horrible experience! The room was absolutely filthy, stained and run down! The staff was rude. We had reservations for two rooms and they put us on separate floors (our friend is deaf¿absolutely unacceptable!). Worst hotel experience!
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2 Star Hotel
The room was great it was easy to find
The cleanliness of the room and the firm mattress and pillows.
Exceptionally clean, beautifully decorated, updated bathroom with comfort height toilet, several personal touches: snack basket, magazine/book rack in room, personal items in bathroom. The room was small, but it's pleasantness more than made up for it.
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2+ Star Hotel
Cover on bed was dirty, top latch on door was missing. When I went to complain about the safety of the hotel I was only told that they don't the key to enter the room. I would not recommend for safety concerns especially if you are a woman.
Friendliness of the staff and the room was great
Customer service was friendly and very approachable!
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2+ Star Hotel
Room was clean and a good size. Nice hot breakfast that had a few different options each morning.
Location
Cleanliness. Free breakfast
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3 Star Hotel
The beautiful scenery overlooking Liberty U. with the Blue Ridge Mountains in the background.
The staff was friendly. And I enjoyed the indoor pool. It is located near the mall and a lot of restaurants.
Clean!
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2 Star Hotel
It was away from all the other hotels
It was quiet and close to Liberty University
It was close enough to the highway
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2 Star Hotel
Location, staff, free breakfast, price, clean and quiet room.
location, friendly staff
Quiet place, lots of rooms to choose from, staff I'd friendly and listens to the customers' needs, free good breakfast, free parking
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3 Star Hotel
The suite and the breakfast!
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3 Star Hotel
The spacious room was very nice and although we did not eat, the free breakfast is a nice bonus as well.
convenient location and ease of check in
Pool
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2+ Star Hotel
Hotel staff were great. The breakfast was good.
The breakfast was good and the lemon infused ice water in the lobby was a nice touch. Hotel was clean and appeared well maintained.
Very comfortable room, friendly staff, great amenities, and breakfast was good.
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2+ Star Hotel
Clean, enough towels for 2, breakfast.
Staff was very nice.
Patio, clean, and staff
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3 Star Hotel
Friendly staff and clean.
I have a complaint to make and I can?t speak to anyone I would like to be contacted.
I love the front desk representatives and the warm lighting as you enter.
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2+ Star Hotel
My room was well cleaned and smelled fresh. I also appreciate that I was away from the elevator bank.
The room was clean!!!!
The staff were nice and helpful.
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3 Star Hotel
Convenience to other stores and places to eat.
Staff was amazing, breakfast was good and proximity to campus' was perfect
Location is perfect. Close to safari drive thru park and natural bridge. It's close to town and many restaurants. We ate dinner at Don Tequila (Mexican) and it was delicious! Drinks were awesome too.
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2 Star Hotel
The location
Location and friendly staff
We were desperate for a room due to power outages from the storm. They had one and the desk clerk rearranged some bookings do we could be on the first floor. My husbands blood sugar dropped early in the morning, the night desk clerk was very helpful
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2+ Star Hotel
The historic charm and unique room.
Location and breakfast was good
Location and extremely comfortable beds and nice assortment of pillows
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