La Quinta Inn & Suites by Wyndham Kyle - Austin South

Nothing - not worth the price I paid!

The curtains were ripped as well as the towels! We did not have our room cleaned and so we did not get new towels. I did pre-check online and when I got to the hotel, I was told that the online was not working and had to check-in again.

Needs maintenance issues addressed (non-working heater in original room, stained carpets) and deeper cleaning (dirty towel, disgusting kleenex in kleenex dispenser)

Pleasant and helpful staff

Needs maintenance issues addressed (non-working heater, torn curtain) and deeper cleaning (dirty bed cover)

Affordable for an emergency overnight stay.

The elevator had trash all over floor at checkin and checkout. Curtains in room were ripped and the pieces tied together ?. The lamps didn't have bulbs. The sheets had indentations where 2 people had already slept on them.

Location

Bed too soft Ice machine didn't work

Bed was so uncomfortable you literally sank in to it, elevator was out and pool was not available

The staff was very nice

The bed was very uncomfortable and extremely noisy. Curtains were torn and the ac struggled to cool the room down

The bed was comfortable

The elevator didn't work and the pool and hot tub were out of service

The room was large enough for the privacy we wanted.

The hot tub was brown, pool dirty. First room I was given was not cleaned, second room, not what I ordered. Landscaping needs cleaned up and some replaced. Furniture is quite worn, carpets stained and dirty looking.

Staff was helpful and friendly. Everything seemed pretty clean.

The elevator did not work well - you had to push the buttons a certain way to move! The curtains in the room were torn, ripped, or missing. (Room 214) The toiletries were very cheap compared to say, Holiday Inn Express. As were the towels.

Breakfast was nice, coffee was very good. I wish a senior discount would have been offered when booking. I do not travel and didn¿t think to ask.

Aside from the police being called for someone running into a pillar on the property, it all was nice.

Best location for the purpose of my trip

Inconsistently working key card reader. I requested it to be fixed twice and had to be let into my room by a staff member. Roaches seen couple of times in the room upon entering. Really loud mini fridge. Broken foot on microwave so it didn't sit evenly.

Location. Candy at front desk. There are no other redeeming qualities.

They should not be in business. Anything that can break is broken. They do not vacuum the floors. The owner props open the side stairwell doors so that his friends can drink and sleep in the hallway. The smell of this place facilitates nightmares.

candy

small slow elevator.location entry is currently under construction and hard to locate entrance,this will be a non issue when construction is complete.

The bed and the breakfast.

The phone did not work, I notified the front desk but nothing was done. Could not make room to room calls or any out going calls. The elevator would get stuck had to use stairs.

My room was clean and beds tidy.

Staff was completely unbothered when I alerted that I actually got stuck in the elevator as it malfunctioned when I pressed the button to my floor. She was actually answering the phone as I was attempting to describe the issue.

Location

Dirty bed spread. Hair on top. Was stuck in elevator. We paid for two queens and got a king. Front desk attitude was ¿oh well¿.

The hotel was very dirty from room to hall way and even the elevator.

ceiling was coming down, they did not clean my room, entire place was very dirty and needed vacuuming badly, the hand rail in the pool was broken off at base and just floundering around in the pool. Breakfast was terrible.

The rooms are very clean. High ceiling.

Limited on the breakfast. No egg.