Hampton Inn & Suites Amarillo-East

Nice clean and modern look. Bathroom had a nice long vanity to unpack all our toiletries. Beds were comfortable. Movable ottomans to use as seating or to hold luggage. Good towels. Great location off the interstate.

Clean hotel. Free breakfast was tasty and provided in a Covid conscious manner.

Spacious room and very clean.

No hot breakfast During covid-19 .

Everything about our stay was perfect. Room was beautiful and quiet and did not hear any outside noise. Staff was very friendly upon arrival and breakfast and the breakfast area was top notch. Location is within walking distance of the Big Texan.

The location was perfect! Everything was new and clean.

I did not care for the card reader for the room. Was difficult to operate. The sink faucet was in an awkward position being placed in the corner of the sink only giving you 2 inches to use. The bathroom door is entirely too heavy and hard to slide open.

The bed was very comfortable.

Very nice

Price was almost double the Holiday Inn¿s

Front desk staff

Hot tub out of order. Still out of order 4 days later

Clean

Hard beds

Our check in clerk was extremely helpful and courteous. Beds are comfortable too.

Good breakfast. Location was a little noisy, but was convenient for us to find.

My wife and I routinely travel between our two homes, staying in a couple of hotels going each way. This hotel in Amarillo was one of the nicest hotels we've stayed in during our travels.

Clean. Friendly staff.

I could not hook up my Apple TV for my kids.

Convenient off the interstate while on a road trip. Clean rooms.

Had several EV charging stations on site but only 1 works.

This hotel has always been a convenient and appreciated stop on our trips to the western part of the US.

This was our 5th stay at this hotel since it opened around 2016 and will likely be our last. The property is not being maintained well. The staff look like they just got out of bed or a piecing parlor. No greeting, no acknowledgement as an Honors Member. We were in an accessible room that had a faint musty smell. We discovered why after taking a shower - the water was leaking into the bedroom through the wall and the carpet got wet. The drain vent in the floor was also a source of odor. We covered it with a towel to help with the smell. We did report the problem the next morning. No apology, but at least a muttered thanks for telling. Honestly the lack of energy by the staff was ridiculous.

It was clean and close to the airport.

Breakfast not ready as advertised, regular pillows on a king bed, pillows flat, bed lumpy.

Hot breakfast was gross

The hot breakfast was a joke. The cheese omelettes served were of the frozen variety and were gross. They were cold and apparently had not been microwaved or cooked long enough. Hampton Inn, like many other motels, has started serving frozen eggs instead of eggs made from scratch. These chains are cheaping out on hot breakfasts. The room rates should be cheaper given the poor quality of the breakfasts that these chains offer.

Loved the room,gym and pool. The breakfast was the same as every other hotel great location right off the interstate.

The staff in the breakfast area could be more friendly.

Location was great. Get on and off freeway easily. Right next to Big Tex was great. Beds were so comfortable and needed after long drive. Shower was great. Easy check in and out.

Easy access from highway. Clean.

Very poor TV channel choices. Same old same old breakfast. Grateful for it but tiresome.