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Guest Rating
Exceptional
Location Of Hotel
Hotel Cleanliness
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Show 17 Verified Reviews
About
Located within 6 miles of expansive Douglas Lake, this Tennessee lodge features an indoor water park, seasonal outdoor water park, and fitness center. Guests will also be 10 miles from historic Pigeon Forge city center. All apartments feature a fully-equipped kitchen, balcony, and washer with tumble dryer. Club Wyndham Great Smokies Lodge apartments include a seating area and dining area as well. This Sevierville Club Wyndham Great Smokies Lodge offers guests free property-wide Wi-Fi and a convenient on-site deli. Miniature golf and an indoor park are offered for an additional fee. Sevierville Golf Club is 5 minutes’ walk from the property. Guests will be 12 miles from Central Gatlingburg and 15 miles from the wildlife and hiking trails of Great Smoky Mountains National Park.
Guest Policies
Check-in:
After 04:00 PM
Check-out:
Before 10:00 AM
Pets:
Pets are not allowed.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Water park hours are subject to closure and change.Please contact property for details. The on-site water parks are not managed by Wyndham. Hours may vary due to staffing, repairs or other unforeseen circumstances. For specific hours and water park offerings, please contact the property directly. Guests will receive free access to the Soaky Mountain Waterpark from 10 August 2020 through 7 September 2020 in lieu of the property's on-site waterpark, which is closed for the remainder of the season. A damage deposit of USD 250.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 14 days of checkout via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Exceptional
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The room was spacious and well-equipped.
- We did not get to stay at Wilderness location. We arrived and were told that we had been bumped to the Collier Road location. Very disappointed for our young grandkids. That should not be allowed! We we NOT NOTIFIED BEFORE WE CAME!
- was just glad to have soemwhere to sleep after they moved us
Cons -
- I was relocated to a hotel with fewer amenities.
- We stayed at Wilderness in January. Loved it so decided to return with our grandkids. Then we were bumped and never notified until we arrived. Unacceptable!
- distance from the hotel I actually booked, and where our event was taking place.
Business Traveler (3)
Solo Traveler (1)
Traveling as Couple (19)
Family with Young Children (175)
Family with Teens (4)
Senior Traveler (3)
Group Traveler (18)
Room Options
2 Bedroom Deluxe
216 sqft • 2 Double and 1 King and 1 Sofabed
Room Details and Photos
One-Bedroom Apartment
sqft
Room Details and Photos
One-Bedroom Apartment
771 sqft • 1 King and 1 Sofabed
Room Details and Photos
Two-Bedroom Apartment
1090 sqft • 2 Double and 1 King
Room Details and Photos
Location
Wyndham Great Smokies Lodge
1425 Old Knoxville Hwy, Sevierville, TN
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