About
This New York City hotel is located in Manhattan and is 10 minutes’ walk to Times Square. The Refinery Hotel has free Wi-Fi available in public areas. The Refinery Hotel has a rooftop lounge with views of the Empire State Building. The fitness center is open 24 hours and there is also an on-site restaurant. Rooms feature a flat-screen TV and mini bar. Room service is also available. The hotel is 5 minutes’ walk to Bryant Park and the 42 Street underground rail station. Herald Square and Macy’s are less than 1 mile south of the hotel.
Guest Rating
Very Good
Facilities
Cleanliness
Comfort
Location
Satisfaction
Room Options
Studio Two Queen Beds
291 sqft • 2 Queen
Room Details and Photos
sqft
Room Details and Photos
Executive Suite
420 sqft • 1 King
Room Details and Photos
Studio Queen Room
248 sqft • 1 Queen
Room Details and Photos
The Refinery Hotel - All Inclusive Reviews Rating
Very Good
Review summary
The hotel is praised for its clean and spacious rooms, with many guests noting the comfort of the beds and the well-maintained facilities, including a well-equipped gym. Its central location and chic boutique style, along with friendly and efficient staff, enhance the overall positive experience, making it a preferred choice over larger chain hotels. However, some reviews mention issues with noise levels and maintenance in certain rooms, which could be improved upon.
Facilities
Cleanliness
Comfort
Location
Satisfaction
Fabio
•Posted on: 12-31-2025
Friendly and welcome staff.
Nothing
Jessica
•Posted on: 12-12-2025
Spacious rooms
Small bathroom
David
•Posted on: 11-29-2025
Staff was friendly and attentive. Room design was wonderful and a decent value for location and dates. Restaurants were good and also a decent value.
Mattresses were a bit too soft for me, but that's just me.
Hector
•Posted on: 11-19-2025
Lovely hotel. Clean . Great location. Awesone service . ATTENTION TO DETAILS
Short stay
Sven
•Posted on: 11-15-2025
Love the location, close to everything. The wibe is great!
First room very moist and cold!Second room better but the hotel is in need of a renovation. Closet so small that a normal couple of two can't share.
Katharina
•Posted on: 11-13-2025
The ambiance, the location, the service, the noise levels were great in the rooms as well.
Abdulrahman
•Posted on: 9-2-2025
Great location
Overpriced, some amenities not working!
Helen
•Posted on: 8-27-2025
Great location, nice atmosphere and friendly staff.
Very limited storage in the bedrooms and not many plugs in useful locations!
Alexia
•Posted on: 8-18-2025
Huge rooms, very unique hotel, great location and wonderful staff
Nothing!
Kyriakos
•Posted on: 8-17-2025
Great location and good size rooms
Showing 1-10 of 54 reviews
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Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Please note that guests must be at least 21 years old to check in. A fully refundable deposit of USD 150 per night is required upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
The Refinery Hotel
63 West 38th Street, New York, NY
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