Microtel Inn by Wyndham Long Island City

Horrible experience, the hotel happened to be closed for business after I made my reservation 1 month before my trip. I had to rebook another hotel ASAP after arriving at LGA Airport at 11:00pm. Worst experience ever.

Room was good size, bed was good.

No drawers in room, no chair - only a stool. To watch tv, read, or use laptop/tablet, you need to sit on bed. Free breakfast was terrible - no hot food, and everything prepackaged. Staff was minimal and not attentive to guests. Would never stay again.

Hotel was better than expected based on location and 3 star posting. Room was very clean. Bed was comfortable. Daytime front desk staff was friendly and helpful.

Front desk staff person at was not helpful regarding parking. We found a public parking lot across the street - informed him. The neighborhood is barren of services, eg, coffee shops, restaurants. Unfortunately Long Island City is not an attractive area.

The bed

My lamp did not work. I found not open the shutters in my room.

The view was great, the proximity to transportation and pretty room.

No parking and too many vagrants outside the hotel.

NOTHING. I JUST WANT MY MONEY BACK PLEASE

Yes, they have nothing available for OUR use NO MICROWAVE, NO REFRIGERATOR, NO SAFE BOX NO IRON NO IRONING BOARD. WE HAD TO THROW AWAY OUR FOOD, WE HAD TO WEAR OUR CLOTHES ALL WRINKLED.

Worst experience ever. People smoke weed inside the hotel. You can smell strong weed smell right after entering the hallway. I went to 2nd floor where I literally couldn¿t breath, it was that string smell. Even inside the room smell was coming.

Eventhough it was a non smoking hotel, people were smoking weed everywhere inside the hotel. I requested to change the room but they denied. It was very difficult to breath in strong smoking smell. Very disappointed with the hotel service.

The hotel lobby and room look great for a 3 star room. The TV looked brand new & had free HBO channels. It is near multiple train lines, and close to the city. The staff was pleasant.

It is right next to a homeless shelter. Some quirks of the room are annoying. The AC was loud & not very cooling. The desk is DIRECTLY under the TV set. Some channels were not in HD. The faucet design causes water to miss the sink.

The room was clean and the staff was very friendly and helpful

The air conditioner did not work. I had to sleep with the windows open at night since it was so warm in the room. No matter what temperature you¿d set the HVAC for, it would not turn on

The location and staff is very helpful. The room is decent for the price you¿re paying for and it is clean. Big emphasis on the customer service.

There¿s no heating in the rooms. There¿s a digital thermostat that doesn¿t work. Not many channels on tv and not enough outlets by the bed themselves. Been here about 3 times already and thermostat DOES NOT WORK.

The hotel rooms are very nice and staff was really pleasant to deal with

Although I burned a sheet by mistake my lighting a candle I thought that I wouldn¿t get any kind of charge since I am a consistent customer there. I just felt like it would benefit them a lot more if they didn¿t charge me because I¿d come again.

The room was cozy, the staff was friendly and the location was easily accessible, right in the middle a long Island city close to everything needed.

No vending machine

I like this hotel for a business trip. Calm and clean near to the public transportation.

Hotel employee a wonderful person to deal with. Help me out throughout a hard time and kept control of the situation.

Room cleaning. According to staff they don¿t make the beds and do minimal clean up. They could do better.

Nothing, it was extremely dirty. The room had someone else¿s clothes in the room meaning they didn¿t cleaned it. The bathroom had someone else¿s shirt hanging on the door. If they cleaned the bathroom, I¿m pretty sure they would see it.

Poor customer service.

The hotel looks very new but it is in a terrible location.

There is smell of smoking and Marijuana throughout the floors. The sound proofing is horrible and you hear everything outside including the train and car horns and motorcycles throughout the night. $100 deposit also charged but told it would be refunded..

Nice modern design, very clean, great staff!

I didnt like how the thermometer didnt work for a while, but thankfully when I called the lobby they didnt have an issue bringing me up a blanket! Was also a bit shocked that the "free breakfast" was just a doggy bag but during covid I know cutbacks are i

Well kept. Very clean

No children friendly channels

The bed size room had alot of dust always had to call about hot water and to wait 7 business days for my deposit and the deposit was $100 got breakfast in a bag like a shelter.